Although COVID-19 related restrictions sent Virgin Australia into voluntary administration, the related Velocity Frequent Flyer program is still ticking on. You can still earn Velocity Points through various means, including when shopping through the Velocity eStore.

The Velocity e-Store is one of the handiest sites out there for increasing your Velocity Points balance, though admittedly, redemption opportunities are still limited as Virgin Australia navigates through voluntary administration.
As of August 2020, those Velocity Points can be used on most domestic Virgin Australia flight reward seats and upgrades, plus hotel redemptions. It won’t be ideal for everyone, but some people might still be able to take advantage of using Velocity Points for intrastate travel.
What is the Velocity e-Store?
The Velocity e-Store is the loyalty program’s version of an online shopping portal, allowing Velocity Frequent Flyer members to earn Velocity Points on purchases from a large range of online partner retailers.
During special promo periods, you could be earning more than 10 Velocity Points per $1 spent at major retailers! Add to that a points-earning credit card, and you can see how easy it is to earn rewards while shopping.
Velocity e-Store is an ‘online mall’, which works by getting you to click through to a partner retailer, then tracking your purchases to award bonus points to your frequent flyer account.
Other online shopping portals like Qantas Shopping, KrisFlyer Spree, Asia Miles iShop and Cashrewards also carry some of the same retailers and are key ways to earn points or money back from online purchases.
How do I earn Velocity Points with the Velocity e-Store?
You’ll typically earn at least 2 Velocity Points per dollar spent with any of the partners within the eStore. That’s on top of the usual points you’d earn from your credit card. You can also pick up dedicated coupons and vouchers to use from the Velocity e-Store at this page.

The main way to enter the shopping portal is to head to the Velocity e-Store website on a desktop, laptop or tablet.
- To start, head to the Velocity eStore home page and log in to your Velocity Frequent Flyer account
- Click on the retailer you wish to shop at. The page will tell you how many Velocity Points you can earn per dollar, plus any applicable promo codes you can use.
- Complete your purchase on the retailer’s website. Do not visit other websites during this time, or your purchase might not track
- When you have checked out, that’s it! Sit tight and wait a few weeks (or months) for the points to credit.
In comparison to Qantas Shopping, the Velocity e-Store tends to have a slightly higher base earn rate on some retailers, making this a favourite of readers (at least prior to the COVID-19 situation).
Which retailers let you earn Velocity Points with the e-Store?
Here’s the full list of retailers as of 19 January 2021 with their Velocity Points earn rate per $1 spent:
Retailer Name | Categories | Earn Rate |
---|---|---|
123InkJets | Office & Business | 2 |
24S | Clothes & Fashion | 2 |
2XU | Sport & Fitness | 2 |
4WD Supacentre | Sport & Fitness | 2 |
Activeskin | Health & Beauty | 2 |
Adairs | Home & Garden | 2 |
Adidas AU | Clothes & Fashion | 2 |
Adore Beauty Australia | Health & Beauty | 2 |
Adrenaline | Travel | 2 |
Aje. | Clothes & Fashion | 2 |
Alibaba Australia | Department Stores | 2 |
AliExpress | Department Stores | 2 |
Amara | Home & Garden | 2 |
Angus & Robertson | Entertainment & Leisure | 2 |
Anthropologie | Clothes & Fashion | 2 |
Apple Store Australia | Electricals | 2 |
Appliances Online AU | Electricals | 2 |
April & Oak | Home & Garden | 2 |
Asics AU | Sport & Fitness | 2 |
Asos AU | Clothes & Fashion | 4 |
Aussie Health Products | Health & Beauty | 2 |
Australis Cosmetics AU | Health & Beauty | 2 |
Aveda | Health & Beauty | 4 |
Avery WePrint | Office & Business | 2 |
Baby Bunting | Children & Family | 2 |
Baby Tula | Clothes & Fashion | 2 |
Bailey Nelson | Health & Beauty | 2 |
Bally | Clothes & Fashion | 2 |
BCF | Sport & Fitness | 2 |
Bed Bath N' Table | Home & Garden | 2 |
Bed Threads. | Home & Garden | 2 |
Beginning Boutique | Clothes & Fashion | 2 |
Ben Sherman | Clothes & Fashion | 2 |
Betta Home Living | Home & Garden | 2 |
Bing Lee | Electricals | 2 |
Biome | Health & Beauty | 2 |
Blackmores | Health & Beauty | 2 |
Bobbi Brown | Health & Beauty | 2 |
Boden UK | Clothes & Fashion | 2 |
Boody | Clothes & Fashion | 2 |
Boohoo AU | Clothes & Fashion | 2 |
BoohooMAN | Clothes & Fashion | 2 |
Booktopia | Entertainment & Leisure | 2 |
Bose | Electricals | 2 |
Bras N Things | Clothes & Fashion | 2 |
Brosa | Home & Garden | 2 |
Calvin Klein | Clothes & Fashion | 2 |
Camper AU | Clothes & Fashion | 2 |
Canningvale | Home & Garden | 2 |
Castlery | Home & Garden | 2 |
CAT Workwear | Clothes & Fashion | 2 |
catch.com.au | Department Stores | 2 |
Chain Reaction Cycles AU | Sport & Fitness | 2 |
Champion | Sport & Fitness | 2 |
Charles & Keith | Clothes & Fashion | 2 |
Charles Tyrwhitt AU | Clothes & Fashion | 2 |
Charlotte Tilbury | Clothes & Fashion | 2 |
Chemist Warehouse | Health & Beauty | 2 |
Cherub Baby | Children & Family | 2 |
City Beach | Clothes & Fashion | 2 |
City Chic | Clothes & Fashion | 2 |
City Perfume | Health & Beauty | 2 |
Clarks AU | Clothes & Fashion | 2 |
Clinique | Health & Beauty | 2 |
Coach AU | Clothes & Fashion | 2 |
Connor | Clothes & Fashion | 2 |
Costumebox.com.au | Clothes & Fashion | 2 |
Cotton On | Clothes & Fashion | 2 |
Country Road | Clothes & Fashion | 2 |
Crabtree & Evelyn | Health & Beauty | 2 |
Crossroads (AU) | Clothes & Fashion | 2 |
Cudo | Travel | 2 |
Cue Clothing Co. | Clothes & Fashion | 8 |
Curtain Wonderland | Home & Garden | 2 |
David Jones | Clothes & Fashion | 2 |
Deals.com.au | Entertainment & Leisure | 2 |
Decjuba | Clothes & Fashion | 2 |
Dessert Boxes AU | Food & Drink | 2 |
DK Active | Sport & Fitness | 2 |
Doorstep Organics AU | Supermarkets | 2 |
Dr. Martens | Clothes & Fashion | 2 |
Easy Flowers | Gifts & Flowers | 2 |
eBay Australia | Department Stores | 1 |
Edible Blooms | Gifts & Flowers | 4 |
Endota Spa | Health & Beauty | 2 |
Estee Lauder Australia | Health & Beauty | 2 |
Etsy | Department Stores | 2 |
ettitude | Home & Garden | 2 |
Ezibuy | Clothes & Fashion | 2 |
FAN+ | Sport & Fitness | 2 |
Farfetch | Clothes & Fashion | 2 |
Florsheim AU | Clothes & Fashion | 2 |
Footlocker.com | Clothes & Fashion | 2 |
Forever New | Clothes & Fashion | 2 |
Forzieri [AU] | Clothes & Fashion | 2 |
Fossil | Clothes & Fashion | 2 |
French Connection | Clothes & Fashion | 2 |
Fresh Fragrances & Cosmetics | Health & Beauty | 2 |
Garden of Life | Health & Beauty | 2 |
Gazman | Clothes & Fashion | 2 |
General Pants | Clothes & Fashion | 2 |
GHD | Health & Beauty | 2 |
Giorgio Armani fragrances & beauty | Health & Beauty | 2 |
Glam Corner | Clothes & Fashion | 2 |
Glasshouse Fragrance | Health & Beauty | 2 |
Glassons | Clothes & Fashion | 2 |
GoodnessMe Box | Food & Drink | 2 |
Hallensten Brothers | Clothes & Fashion | 2 |
Hard Yakka | Clothes & Fashion | 2 |
hardtofind | Home & Garden | 2 |
Harris Scarfe | Department Stores | 2 |
Hewlett Packard Australia | Electricals | 3 |
House | Home & Garden | 2 |
Hush Puppies Australia | Clothes & Fashion | 2 |
In Essence | Health & Beauty | 2 |
Interflora Australia | Gifts & Flowers | 4 |
iSUBSCRiBE | Entertainment & Leisure | 2 |
iTunes Australia | Electricals | 2 |
JAG AU | Clothes & Fashion | 2 |
JD Sports | Sport & Fitness | 2 |
Jeff Banks | Clothes & Fashion | 2 |
Jo Malone | Health & Beauty | 2 |
Jo Mercer | Clothes & Fashion | 2 |
Johnny Bigg | Clothes & Fashion | 2 |
Jurlique | Health & Beauty | 2 |
Kate Spade | Clothes & Fashion | 2 |
Kathmandu | Sport & Fitness | 2 |
Kiehl's | Health & Beauty | 2 |
Kikki.K | Office & Business | 2 |
King Gee | Clothes & Fashion | 2 |
Kobo Australia | Entertainment & Leisure | 2 |
Kogan.com | Electricals | 2 |
Koko Black AU | Food & Drink | 2 |
L'OCCITANE | Health & Beauty | 2 |
La Mer | Health & Beauty | 2 |
Lacoste AU | Clothes & Fashion | 2 |
Lancome | Health & Beauty | 2 |
Lee Jeans | Clothes & Fashion | 2 |
Lenovo AU | Electricals | 2 |
Levi's | Clothes & Fashion | 2 |
Lorna Jane | Sport & Fitness | 2 |
Lovisa | Clothes & Fashion | 2 |
Lowes | Clothes & Fashion | 2 |
Lululemon | Clothes & Fashion | 8 |
LVLY | Gifts & Flowers | 3 |
Mac Cosmetics | Health & Beauty | 2 |
Marks & Spencer UK | Department Stores | 2 |
Matt Blatt | Home & Garden | 2 |
Menulog AU | Food & Drink | 1 |
Merrell | Clothes & Fashion | 2 |
Microsoft Store AU | Office & Business | 5 |
Mimco | Clothes & Fashion | 2 |
Missguided [AU] | Clothes & Fashion | 2 |
MJ Bale | Clothes & Fashion | 2 |
Modibodi | Clothes & Fashion | 2 |
Moonpig | Gifts & Flowers | 2 |
Mountain Designs | Sport & Fitness | 2 |
Mr Porter | Clothes & Fashion | 2 |
My Pet | Home & Garden | 2 |
Myer | Department Stores | 5 |
Nasty Gal | Clothes & Fashion | 2 |
Nautica AU | Clothes & Fashion | 2 |
Net-a-Porter | Clothes & Fashion | 2 |
New Balance | Clothes & Fashion | 2 |
Nike | Sport & Fitness | 2 |
Nine West | Clothes & Fashion | 2 |
Nude by Nature | Health & Beauty | 2 |
Nura | Electricals | 2 |
Organics on a Budget | Food & Drink | 2 |
Oroton | Clothes & Fashion | 2 |
Oz Game Shop | Toys & Games | 2 |
Oz Hair & Beauty | Health & Beauty | 2 |
PatPat | Children & Family | 2 |
Peppermayo | Clothes & Fashion | 2 |
Pet Circle | Home & Garden | 2 |
Pet Stock | Home & Garden | 2 |
Petbarn | Home & Garden | 2 |
Pillow Talk | Home & Garden | 2 |
Pizza Hut | Food & Drink | 2 |
Platypus | Clothes & Fashion | 2 |
Politix AU | Clothes & Fashion | 2 |
PrettyLittleThing | Clothes & Fashion | 2 |
Puma | Sport & Fitness | 2 |
Purebaby | Children & Family | 2 |
R.M. Williams | Clothes & Fashion | 2 |
Rebecca Vallance AU | Clothes & Fashion | 2 |
Rebelsport.com.au | Sport & Fitness | 2 |
Reebok | Sport & Fitness | 2 |
Review | Clothes & Fashion | 2 |
Rivers | Clothes & Fashion | 2 |
Rockwear | Sport & Fitness | 2 |
Rodd & Gunn | Clothes & Fashion | 2 |
Saucony | Sport & Fitness | 2 |
Scoopon | Entertainment & Leisure | 2 |
Seed | Clothes & Fashion | 2 |
Selfridges | Department Stores | (up to) 2 |
Sennheiser | Electricals | 2 |
Shaver Shop | Electricals | 2 |
Shoes & Sox | Clothes & Fashion | 2 |
Shopbop | Clothes & Fashion | 2 |
Snowys | Sport & Fitness | 2 |
Starlight Children's Foundation | Charities & Causes | 1 |
StrawberryNET | Health & Beauty | 2 |
Stylerunner | Sport & Fitness | 2 |
Styletread AU | Clothes & Fashion | 2 |
Supercheap Auto | Fuel & Auto | 2 |
Superga | Clothes & Fashion | 2 |
Supre | Clothes & Fashion | 2 |
SurfStitch | Clothes & Fashion | 2 |
Taking Shape | Clothes & Fashion | 2 |
Temple & Webster | Home & Garden | 2 |
The Athlete's Foot | Sport & Fitness | 2 |
The Body Shop | Health & Beauty | 3 |
The Book Depository | Entertainment & Leisure | 2 |
The Good Guys | Electricals | 2 |
The Iconic | Clothes & Fashion | 5 |
The Nile [AU] | Entertainment & Leisure | 2 |
The North Face | Clothes & Fashion | 2 |
The Vet Shed | Home & Garden | 2 |
The Well Store AU | Health & Beauty | 4 |
Tommy Hilfiger | Clothes & Fashion | 2 |
Tropeaka AU | Food & Drink | 2 |
Tumi | Clothes & Fashion | 2 |
Typo | Clothes & Fashion | 2 |
UGG | Clothes & Fashion | 2 |
Under Armour | Sport & Fitness | 2 |
Veronika Maine | Clothes & Fashion | 8 |
Wiggle | Sport & Fitness | 2 |
Witchery | Clothes & Fashion | 2 |
Wittner Shoes | Clothes & Fashion | 2 |
Xbox | Electricals | 2 |
Yves Saint Laurent Beaute | Health & Beauty | 2 |
Zanui | Home & Garden | 2 |
What do I need to know when using the Velocity e-Store?
Some retailers may have exclusions on products that won’t earn Velocity Points, such as buying gift cards or when a transaction is paid using gift cards. These conditions can be found on the retailer’s offer page.
The Velocity e-Store online mall relies on digital cookies to track your purchases. That means you should ensure nothing is blocking cookies or ads on the pages you wish to visit.
To ensure successful tracking of purchases, make sure you click through the retailer on the Velocity eStore while logged in to your Velocity Frequent Flyer account. Do not visit any other webpages until the transaction is completed.
If you do visit other pages or fail to make a transaction, make sure to click back through the Velocity eStore website on your next attempt.
Cashback websites, such as Cashrewards and Shopback, use the same mechanism to give your reward, so, unfortunately, you can’t double-dip with Velocity Points and still get a cashback.

Don’t forget the finalise the purchase with a points-earning credit card to make the most of both worlds.
Summing up
Velocity’s e-Store online shopping portal is handy for picking up bonus Velocity Points on purchases that you were going to make anyway.
It’s important to check if another frequent flyer program’s portal can earn you more points on your specific purchases, though. Our ‘Bonus Points Finder’ tool can help you compare the current bonus points offers between different online malls.
Although 2020 isn’t a great time to redeem Velocity Frequent Flyer points, there are still some scenarios where it could be worth it.
For example, if you’re saving up for a reward seat to visit your family interstate when domestic borders are relaxed, then going through the Velocity e-Store could help you get on your way faster.
Frequently asked questions
Normally, you can spend Velocity Points on Virgin Australia and partner airline reward flights, plus other things like hotel bookings and merchandise from the Rewards Store. Note that some redemptions may not currently be available while Virgin Australia remains in voluntary administration.
Virgin Australia Holdings owns Velocity Frequent Flyer. However, it is a separate company.
Velocity Points don’t expire if you earn or redeem at least one point
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