Although COVID-19 related restrictions sent Virgin Australia into voluntary administration, the related Velocity Frequent Flyer program is still ticking on. You can still earn Velocity Points through various means, including when shopping through the Velocity eStore.


Virgin Australia exiting voluntary administration
How to earn Velocity Points by shopping through the Velocity e-Store was last modified: September 24th, 2020 by Brandon Loo

The Velocity e-Store is one of the handiest sites out there for increasing your Velocity Points balance, though admittedly, redemption opportunities are still limited as Virgin Australia navigates through voluntary administration.

As of August 2020, those Velocity Points can be used on most domestic Virgin Australia flight reward seats and upgrades, plus hotel redemptions. It won’t be ideal for everyone, but some people might still be able to take advantage of using Velocity Points for intrastate travel.

What is the Velocity e-Store?

The Velocity e-Store is the loyalty program’s version of an online shopping portal, allowing Velocity Frequent Flyer members to earn Velocity Points on purchases from a large range of online partner retailers.

During special promo periods, you could be earning more than 10 Velocity Points per $1 spent at major retailers! Add to that a points-earning credit card, and you can see how easy it is to earn rewards while shopping.

Velocity e-Store is an ‘online mall’, which works by getting you to click through to a partner retailer, then tracking your purchases to award bonus points to your frequent flyer account.

Other online shopping portals like Qantas Shopping, KrisFlyer Spree, Asia Miles iShop and Cashrewards also carry some of the same retailers and are key ways to earn points or money back from online purchases.

How do I earn Velocity Points with the Velocity e-Store?

You’ll typically earn at least 2 Velocity Points per dollar spent with any of the partners within the eStore. That’s on top of the usual points you’d earn from your credit card. You can also pick up dedicated coupons and vouchers to use from the Velocity e-Store at this page.

Velocity eStore screenshot
Example retailers on the Velocity eStore.

The main way to enter the shopping portal is to head to the Velocity e-Store website on a desktop, laptop or tablet.

  1. To start, head to the Velocity eStore home page and log in to your Velocity Frequent Flyer account
  2. Click on the retailer you wish to shop at. The page will tell you how many Velocity Points you can earn per dollar, plus any applicable promo codes you can use.
  3. Complete your purchase on the retailer’s website. Do not visit other websites during this time, or your purchase might not track
  4. When you have checked out, that’s it! Sit tight and wait a few weeks (or months) for the points to credit.

In comparison to Qantas Shopping, the Velocity e-Store tends to have a slightly higher base earn rate on some retailers, making this a favourite of readers (at least prior to the COVID-19 situation).

Which retailers let you earn Velocity Points with the e-Store?

Here’s the full list of retailers as of 24 September 2020 with their Velocity Points earn rate per $1 spent:

Retailer NameCategoriesEarn Rate
123InkJetsOffice & Business2
24SClothes & Fashion2
2XUSport & Fitness2
4WD SupacentreSport & Fitness2
ActiveskinHealth & Beauty2
AdairsHome & Garden2
Adidas AUClothes & Fashion2
Adore Beauty AustraliaHealth & Beauty2
AdrenalineTravel2
Aje.Clothes & Fashion2
Alibaba AustraliaDepartment Stores2
AliExpressDepartment Stores2
AmaraHome & Garden2
Angus & RobertsonEntertainment & Leisure2
AnthropologieClothes & Fashion2
Apple Store AustraliaElectricals2
Appliances Online AUElectricals2
Asics AUSport & Fitness2
Asos AUClothes & Fashion2
Aussie Health ProductsHealth & Beauty5
AvedaHealth & Beauty2
Avery WePrintOffice & Business2
Baby BuntingChildren & Family2
Baby JoggerChildren & Family2
Baby TulaClothes & Fashion2
Bailey NelsonHealth & Beauty2
BallyClothes & Fashion2
BCFSport & Fitness2
Bed Bath N' TableHome & Garden2
Beginning BoutiqueClothes & Fashion2
BelkinElectricals2
Ben ShermanClothes & Fashion2
Betta Home LivingHome & Garden2
Bing LeeElectricals2
BiomeHealth & Beauty2
BirdsnestClothes & Fashion2
BlackmoresHealth & Beauty2
Bobbi BrownHealth & Beauty2
Boden UKClothes & Fashion2
BondsClothes & Fashion2
BoodyClothes & Fashion2
Boohoo AUClothes & Fashion2
BoohooMANClothes & Fashion2
BooktopiaEntertainment & Leisure2
BoseElectricals2
Bras N ThingsClothes & Fashion2
BrosaHome & Garden2
Calvin KleinClothes & Fashion2
Camper AUClothes & Fashion2
CanningvaleHome & Garden2
CastleryHome & Garden2
CAT WorkwearClothes & Fashion2
catch.com.auDepartment Stores2
Chain Reaction Cycles AUSport & Fitness2
ChampionSport & Fitness2
Charles & KeithClothes & Fashion2
Charles Tyrwhitt AUClothes & Fashion2
Charlotte TilburyClothes & Fashion2
Chemist WarehouseHealth & Beauty2
Cherub BabyChildren & Family2
City BeachClothes & Fashion2
City ChicClothes & Fashion2
City PerfumeHealth & Beauty2
Clarks AUClothes & Fashion2
CliniqueHealth & Beauty2
Coach AUClothes & Fashion2
ConnorClothes & Fashion2
Costumebox.com.auClothes & Fashion2
Cotton OnClothes & Fashion2
Cotton On BodyClothes & Fashion2
Cotton On KidsClothes & Fashion2
Country RoadClothes & Fashion2
Crabtree & EvelynHealth & Beauty6
Crossroads (AU)Clothes & Fashion2
CrumplerClothes & Fashion2
CudoTravel2
Cue Clothing Co.Clothes & Fashion2
Curtain WonderlandHome & Garden2
David JonesClothes & Fashion2
Deals.com.auEntertainment & Leisure2
DecjubaClothes & Fashion2
DellElectricals3
Dessert Boxes AUFood & Drink10
DK ActiveSport & Fitness2
Doorstep Organics AUSupermarkets2
Dr. MartensClothes & Fashion2
Easy FlowersGifts & Flowers2
eBay AustraliaDepartment Stores1
Edible BloomsGifts & Flowers2
Ella BacheHealth & Beauty2
Endota SpaHealth & Beauty2
Estee Lauder AustraliaHealth & Beauty2
EtsyDepartment Stores2
EzibuyClothes & Fashion2
FAN+Sport & Fitness2
FarfetchClothes & Fashion2
Florsheim AUClothes & Fashion2
Footlocker.comClothes & Fashion2
Forever NewClothes & Fashion2
Forzieri [AU]Clothes & Fashion2
FossilClothes & Fashion2
French ConnectionClothes & Fashion2
Fresh Fragrances & CosmeticsHealth & Beauty2
GazmanClothes & Fashion2
General PantsClothes & Fashion2
GHDHealth & Beauty2
Giorgio Armani fragrances & beautyHealth & Beauty2
Glam CornerClothes & Fashion2
Glasshouse FragranceHealth & Beauty2
GlassonsClothes & Fashion2
GoodnessMe BoxFood & Drink3
Groupon AUEntertainment & Leisure2
Hallensten BrothersClothes & Fashion2
Hard YakkaClothes & Fashion2
hardtofindHome & Garden2
Harris ScarfeDepartment Stores2
Hewlett Packard AustraliaElectricals2
HouseHome & Garden2
Hush Puppies AustraliaClothes & Fashion2
Hype DCClothes & Fashion2
Interflora AustraliaGifts & Flowers2
iSUBSCRiBEEntertainment & Leisure2
iTunes AustraliaElectricals2
JD SportsSport & Fitness2
Jeff BanksClothes & Fashion2
Jo MaloneHealth & Beauty2
Jo MercerClothes & Fashion2
Johnny BiggClothes & Fashion2
JurliqueHealth & Beauty2
Kate SpadeClothes & Fashion2
KathmanduSport & Fitness2
Kiehl'sHealth & Beauty2
King GeeClothes & Fashion2
Kobo AustraliaEntertainment & Leisure2
Kogan.comElectricals2
Koko Black AUFood & Drink2
L'OCCITANEHealth & Beauty2
La MerHealth & Beauty1
Lacoste AUClothes & Fashion2
LancomeHealth & Beauty2
Lee JeansClothes & Fashion2
Lenovo AUElectricals2
Levi'sClothes & Fashion2
Lorna JaneSport & Fitness2
LovisaClothes & Fashion2
LowesClothes & Fashion2
LululemonClothes & Fashion2
LVLYGifts & Flowers3
Mac CosmeticsHealth & Beauty2
Marks & Spencer UKDepartment Stores2
MATCHESFASHION.COMClothes & Fashion2
Menulog AUFood & Drink1
Microsoft Store AUOffice & Business2
MimcoClothes & Fashion2
Miss SelfridgeClothes & Fashion2
Missguided [AU]Clothes & Fashion2
ModibodiClothes & Fashion2
MoonpigGifts & Flowers2
Mr PorterClothes & Fashion2
My PetHome & Garden5
MyerDepartment Stores2
Nasty GalClothes & Fashion2
Nautica AUClothes & Fashion2
Net-a-PorterClothes & Fashion8
New BalanceClothes & Fashion8
NikeSport & Fitness2
Nine WestClothes & Fashion2
Nude by NatureHealth & Beauty2
NuraElectricals2
Organics on a BudgetFood & Drink2
OrotonClothes & Fashion2
Oz Game ShopToys & Games2
PeppermayoClothes & Fashion2
Pet CircleHome & Garden2
Pet StockHome & Garden2
Petals Florist Network [NZ]Gifts & Flowers2
PetbarnHome & Garden2
Pizza HutFood & Drink6
PlatypusClothes & Fashion2
Politix AUClothes & Fashion2
PrettyLittleThingClothes & Fashion2
PumaSport & Fitness2
R.M. WilliamsClothes & Fashion2
Rebecca Vallance AUClothes & Fashion2
Rebelsport.com.auSport & Fitness2
ReebonzClothes & Fashion2
Remedy DrinksFood & Drink2
ReviewClothes & Fashion2
RiversClothes & Fashion2
Rodd & GunnClothes & Fashion2
Rubi ShoesClothes & Fashion2
SABAClothes & Fashion2
ScooponEntertainment & Leisure2
SeedClothes & Fashion2
SelfridgesDepartment Stores2 (up to)
SephoraHealth & Beauty2
Shaver ShopElectricals2
Sheridan Home & Garden6
ShopbopClothes & Fashion2
Sony AustraliaElectricals2
SpecsaversHealth & Beauty2
SpeedoSport & Fitness2
SportitudeSport & Fitness2
SportscraftClothes & Fashion2
SsenseClothes & Fashion2
Starlight Children's FoundationCharities & Causes1
StrawberryNETHealth & Beauty2
StylerunnerSport & Fitness2
Styletread AUClothes & Fashion2
Sunglass Hut AUHealth & Beauty2
Superdry AUClothes & Fashion2
SupergaClothes & Fashion3
SupreClothes & Fashion2
SurfStitchClothes & Fashion2
T2 Tea & TeawareFood & Drink2
Taking ShapeClothes & Fashion2
Temple & WebsterHome & Garden4
The Athlete's FootSport & Fitness2
The Baby Gift CompanyChildren & Family2
The Body ShopHealth & Beauty2
The Book DepositoryEntertainment & Leisure2
The Good GuysElectricals2
The IconicClothes & Fashion2
The North FaceClothes & Fashion2
The Vet ShedHome & Garden2
The Well Store AUHealth & Beauty2
TigerlilyClothes & Fashion2
Tommy HilfigerClothes & Fashion2
Tropeaka AUFood & Drink2
TumiClothes & Fashion2
TypoClothes & Fashion2
UGGClothes & Fashion2
Under ArmourSport & Fitness2
Veronika MaineClothes & Fashion2
WiggleSport & Fitness2
WitcheryClothes & Fashion2
Wittner ShoesClothes & Fashion2
XboxElectricals2
Yves Saint Laurent BeauteHealth & Beauty2
ZanuiHome & Garden8

What do I need to know when using the Velocity e-Store?

Some retailers may have exclusions on products that won’t earn Velocity Points, such as buying gift cards or when a transaction is paid using gift cards. These conditions can be found on the retailer’s offer page.

The Velocity e-Store online mall relies on digital cookies to track your purchases. That means you should ensure nothing is blocking cookies or ads on the pages you wish to visit.

To ensure successful tracking of purchases, make sure you click through the retailer on the Velocity eStore while logged in to your Velocity Frequent Flyer account. Do not visit any other webpages until the transaction is completed. 

If you do visit other pages or fail to make a transaction, make sure to click back through the Velocity eStore website on your next attempt.

Cashback websites, such as Cashrewards and Shopback, use the same mechanism to give your reward, so, unfortunately, you can’t double-dip with Velocity Points and still get a cashback.

Choose between 8 Velocity Points per $1 or up to 5% cashback with Groupon, but not both.

Don’t forget the finalise the purchase with a points-earning credit card to make the most of both worlds.

Summing up

Velocity’s e-Store online shopping portal is handy for picking up bonus Velocity Points on purchases that you were going to make anyway.

It’s important to check if another frequent flyer program’s portal can earn you more points on your specific purchases, though. Our ‘Bonus Points Finder’ tool can help you compare the current bonus points offers between different online malls.

Although 2020 isn’t a great time to redeem Velocity Frequent Flyer points, there are still some scenarios where it could be worth it.

For example, if you’re saving up for a reward seat to visit your family interstate when domestic borders are relaxed, then going through the Velocity e-Store could help you get on your way faster.

Frequently asked questions

What can I spend my Velocity Points on?

Normally, you can spend Velocity Points on Virgin Australia and partner airline reward flights, plus other things like hotel bookings and merchandise from the Rewards Store. Note that some redemptions may not currently be available while Virgin Australia remains in voluntary administration.

Is Velocity owned by Virgin?

Virgin Australia Holdings owns Velocity Frequent Flyer. However, it is a separate company.

Do Velocity Points expire?

Velocity Points don’t expire if you earn or redeem at least one point

How to earn Velocity Points by shopping through the Velocity e-Store was last modified: September 24th, 2020 by Brandon Loo