Australian department store chain Myer rewards frequent shoppers through its loyalty program, Myer One. Members earn credits through shopping, which can be redeemed for reward vouchers to put towards future purchases.
In this guide, we take a look at the benefits of Myer One and how to earn and redeem points when shopping in-store or online.
This is part of our loyalty program series, where we explore programs outside of the frequent flyer space. There are lots of ways to save with purchases, so you can treat yourself more on your next holiday.
What is Myer One?
Myer One is the loyalty program of the Myer department stores in Australia. Membership is free, and once you join, you’ll be able to earn credits when shopping in-store or online.
For every $1 you spend at Myer, you’ll earn 2 credits. Once you reach 1,000 credits, you’ll receive a $10 voucher (or ‘reward’) to spend in-store or online. This means you’ll need to spend $1,000 to get a $20 reward, and you’re effectively getting 2% back on every purchase.
How do I join Myer One?
Here are the steps to become a Myer One member.
- Navigate to the Myer One registration page.
- Enter your temporary Myer One card details, if applicable.
- Fill out the rest of your personal details.
- You are now a member of Myer’s loyalty program.
Myer One membership levels
For the big spenders out there, Myer’s rewards program has four membership tiers. Your tier is determined by your total spend between 1 April to 31 March annually, which is the membership year of the program.
Here are the benefits you can expect from each level of Myer One.
Myer One Member: 0-$1,499 annual spend
- Earn 2 credits per $1 spent at Myer
- Convert 1,000 credits to a $10 reward
- Exclusive member offers
- Early sales access
- $10 birthday reward
Myer One Silver: $1,500-$5,999 annual spend
All the benefits of Member, plus:
- $15 birthday reward
- $10 anniversary reward
Myer One Gold: $6,000+ annual spend
All the benefits of Member and Silver, plus:
- $20 birthday reward
- $15 anniversary reward
- In-store gift wrapping
- Free standard delivery
Myer One Platinum: By invitation only
The program’s highest level, Platinum, is invitation-only. You’ll receive all the benefits of previous tiers, plus:
- $30 birthday reward
- $25 anniversary reward
- Free big and bulky delivery
- Discovery set by Myer One
Note that in order to receive birthday and anniversary rewards, you must provide a valid email address while signing up. For birthday rewards, you must be a Myer One member for at least a month prior to your birthday, and spend a minimum of $30 each year.
Myer One points are generally credited to your account within 24 hours of your online order being ready for delivery, or within 30 days for in-store transactions.

Redeeming Myer One rewards
Every 1,000 Myer One credits you collect will be automatically converted to a $10 Myer One reward at the end of each quarter. The reward will be added to your account, and you’ll receive an email to notify you.
To redeem your reward, simply present your card in-store (or provide your phone number to the cashier to bring up your account), and you’ll be asked if you want to use your reward.
Alternatively, to use your reward online, ensure you’re logged into your account and follow the prompts during checkout.
Myer One rewards have an expiry date of one year from the date of issue.
Myer One app
Instead of logging onto the Myer website to check your rewards, you can download the Myer One app for iOS or Android. Here, you can monitor your credit balance, membership level, your order status, and even update your personal details so you don’t miss out on your next birthday or anniversary reward.
Other ways to earn rewards when shopping at Myer
If you shop at Myer regularly, joining their loyalty program is a great way to earn extra perks. But, there are some additional ways to boost your rewards.
1. Qantas Shopping
The Qantas Shopping portal awards Qantas Points when you shop online with major retailers, like Myer. Ensure you’re logged into your Qantas Frequent Flyer account, then simply click through to the Myer website via Qantas Shopping to track your purchase.
The standard earn rate is 2 Qantas Points per $1 spent on eligible purchases, but keep an eye out for bonus point offers.
2. Velocity e-Store
If you’d rather earn Velocity Points instead, you can use the Velocity e-Store. Like Qantas Shopping, Velocity e-Store is a portal that tracks your purchase and awards Velocity Points based on spend. You’ll need to log into your Velocity Frequent Flyer account, click through to the Myer website via Velocity e-Store and complete your purchase as usual.
The standard earn rate is 2 Velocity Points per $1 spent on eligible purchases, with the Velocity e-Store occasionally offering bonus points.
3. Use a points-earning credit card
Double-dip on your rewards by paying for your purchase using a credit card that earns points. Certain credit cards, like the NAB Rewards Business Signature, offer bonus points on eligible spend at major department stores in Australia, including Myer. Leveraging a points-earning credit card, like the one below, can also help you maximise your points from your everyday spend.
Summing up
Myer One is a reasonably rewarding program with shining benefits for those who spend regularly at the department store. Even for occasional shoppers, there isn’t any reason not to swipe your card in-store or enter your details online when you shop. Those purchases can add up to a reward voucher, and you may also be eligible to receive a birthday voucher.
The $1,500 threshold for Myer One Silver membership isn’t too far-fetched, especially if you’re in the market for big-ticket items like a new TV, or you’re gift shopping for a loved one. Having a Myer One membership means you won’t miss out on those points-earning opportunities.
Also read: The Ultimate Guide to JB Hi-Fi Perks
Featured image: Adobe Stock.
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FAQs
Is Myer One free?
Yes, the Myer One rewards program is free to join.
Where can I use Myer One points?
Do Myer One credits expire?
Yes, Myer One credits will expire two years from the date they are issued to your Myer One account if not redeemed for a reward.
Each quarter, your credits will automatically be converted to rewards, where 1,000 Myer One credits equals a $10 Myer One reward.
How do I check my Myer One points?
To view your Myer One credits, simply log into your account on the Myer One website, or use the Myer One app to view your balance.
What does a Myer One card do?
A Myer One membership allows you to earn shopping credits when shopping at Myer in-store and online. 1,000 shopping credits will net you a $10 voucher to use at Myer. Plus, Myer One members enjoy other benefits, including free delivery, birthday rewards, exclusive offers, and more.
How do I redeem Myer One points?
For every 1,000 Myer One credits you earn, you’ll automatically receive a $10 rewards voucher. The rewards voucher will appear in your account, ready for you to redeem in-store at the checkout, or online.
Is there a Myer One app?
Yes, the Myer One app is available for iOS and Android. You can monitor your shopping credits, membership level, the status of your orders, and update your personal details on the app.
You will no longer be able to earn points with: IGA, IGA RITCHIES, SUPA IGA, Air New Zealand, OFX or Hello World after 31 Dec 2020.
From MYER one website:
Dear Members, after an extensive review of the MYER one Partner Program, unfortunately the current program will no longer operate from 1 January 2021. MYER one Credits can continue to be earned with the below Partners until 31 December 2020. We look forward to bringing you a new and refreshed Partner Program in the new year. We thank you for your understanding.