General Enquiries

For queries or complaints relating to our website or offers, please contact:

Email: [email protected]

Please note Point Hacks cannot offer one-on-one assistance with general travel or loyalty program enquiries. These messages will be referred to our Point Hacks Community, where you are welcome to post. This is the most efficient way to have your query addressed.

Please post your question to the Point Hacks Community.

Media Enquiries

For media enquiries only, please contact:

Daniel Sciberras
Mobile: +61 407 770 098
Email: [email protected]

Please DO NOT use the media enquiries email for general enquiries, as they will not be responded to.

Card Enquiries

For Card enquiries, please contact the relevant service provider directly:


Bank of Melbourne



Coles Credit Cards

Commonwealth Bank


Qantas Money

St.George Bank