Hilton Honours is the loyalty program of the Hilton Hotels chain worldwide, with more than 6,200 properties in over 118 countries. The portfolio also encompasses over 20 hotel brands such as Conrad, Waldorf Astoria and DoubleTree by Hilton.
Members enrolled in the program can earn and redeem Hilton Honors points, which are quite versatile. Frequent guests also have the opportunity to notch up Hilton Honors elite status, which unlocks valuable perks.
Being a registered member also means you get lower rates on most stays, so it makes sense to sign-up if you are going to book with a Hilton property directly.
How do I join Hilton Honors?
Joining Hilton Honors is free and easy. If you’re not already a member, then follow these steps:
- Head to the ‘Join Hilton Honors’ page and enter the required details.
- Tick the box to confirm you’re not a robot.
- Click ‘Join Hilton Honors’ and your enrolment is complete.
- Log in to your account while booking with hotels directly to take advantage of lower rates, and to earn points after your stay.
What Hilton hotel brands are there?
The Hilton group currently boast 18 different hotel brands within its portfolio, as below:
You can earn and redeem Hilton Honors points on stays at Waldorf Astoria, LXR, Conrad, Canopy, Signia, Hilton, Curio Collection, DoubleTree, Tapestry Collection, Embassy Suites, Tempo, Motto, Hilton Garden Inn, Hampton, Tru, Homewood Suites, Home2 Suites and Hilton Grand Vacations properties.
What are the Hilton Honors elite status levels?
Hilton Honors have five status tiers, which are:
- Member
- Silver
- Gold
- Diamond
- Diamond Reserve
You can find more information about the status tiers and benefits on the Hilton Honors website. It’s worth joining the program just to get free internet and late-check out (where available).
Hilton Honors Member
Requirement: just enrolment in the program
- Complimentary Internet
- Late check-out (where available)
- Express check-out
- 10 points per US$1 spent at most properties
Hilton Honors Silver
Requirement: 4 stays, 10 nights, US$2,500 spend, or complimentary with the American Express Explorer Card.
In addition to Member benefits, you’ll get:
- Fifth-night-free benefit for Standard Room Reward stays of five nights or more
- Two complimentary bottles of water per stay
- 12 points per US$1 spent at most properties
Hilton Honors Gold
Requirement: 15 stays, 25 nights, US$6,000 spend or complimentary with the American Express Platinum Card or Velocity Gold status.
This is the one to aim for. In addition to Silver benefits:
- Complimentary room upgrade (where available) at Hilton Hotels & Resorts, Waldorf Astoria, Conrad, Tapestry, Curio, DoubleTree and Canopy properties
- Executive Floor Lounge Access if upgraded to a room that usually has access to the Lounge
- Complimentary breakfast for two at Hilton Hotels & Resorts, Waldorf Astoria, Conrad, Tapestry, Curio, DoubleTree and Garden Inn properties, or bonus points
- 18 points per US$1 spent at most properties
Hilton Honors Diamond
Requirement: 25 stays, 50 nights, US$11,500 spend, or complimentary with Velocity Platinum status.
In addition to Gold benefits:
- Guaranteed room availability when bookings are made at least 48 hours prior to arrival
- Executive Floor Lounge Access at Hilton Hotels & Resorts, Conrad, Tapestry, Curio and DoubleTree properties, regardless of room type
- Complimentary breakfast for two at Hilton Hotels & Resorts, Waldorf Astoria, Conrad, Tapestry, Curio, DoubleTree and Garden Inn properties and bonus Hilton points
- Ability to gift Gold status to anyone after 60 nights (upgraded to Diamond after 100 nights), provided you have earned your status rather than getting it complimentary
- If you have had Diamond status for at least three years and have either earned 500,000 points or stayed a total of 250 nights, you can extend your status for one year for any reason
- 20 points per US$1 spent at most properties
Hilton Honors Diamond Reserve
Requirement: 40 stays, 80 nights, or US$18,000 spend.
In addition to Diamond benefits:
- Guaranteed 4pm late check-out
- Complimentary Access to all lounges, including the expansion of Premium Clubs
- Complimentary breakfast for two at Hilton Hotels & Resorts, Waldorf Astoria, Conrad, Tapestry, Curio, DoubleTree and Garden Inn properties and bonus Hilton points
- Confirmable Premium Room Upgrade, up to a suite, for stays up to 7 nights
- Exclusive Elevated Customer Service Experience, including the quickest access to the best agents
- 22 points per US$1 spent at most properties
How can I get complimentary Hilton Honors status?
As briefly mentioned before, there are primarily two pathways to get complimentary Hilton Honors Silver, Gold or Diamond status in Australia.
Hilton Honors status through American Express cards
You’ll get Hilton Honors Silver status through the American Express Explorer Card by opting-in to the benefit, or Hilton Honors Gold status automatically through the American Express Platinum Card.
Your status is generally valid for the length of time you keep the appropriate Amex card. For American Express Explorer cardmembers, visit this enrolment page to activate your Hilton Honors Silver.
Hilton status through Velocity Frequent Flyer
If you are a Velocity Gold member, you can choose between a one-off upgrade to Gold status with either Hilton Honors or IHG Rewards. Velocity Platinum members have the choice of Hilton Honors Diamond or IHG Rewards Platinum Elite.
Hilton is arguably the better choice in both scenarios, as you have a wider range of benefits. Here are the steps to action this:
- Log-in into your Velocity Frequent Flyer account.
- Click on My Benefits (if the link above doesn’t take you there already).
- Under ‘Travel’, scroll down to Complimentary hotel membership.
- Select Hilton Honors or IHG One Rewards as your program of choice.
Note that whichever you choose, you will only get for one year. Then you have to qualify within the hotel loyalty program to retain that status level (even though you may continue to hold Velocity status).
Hilton Honors Status Challenge
Hilton Honors offers a long-running status challenge, where elite members of other hotel loyalty programs have the opportunity to take a shortcut to Gold or Diamond status. More information on this challenge is available on the Hilton Honors website.
How do I earn Hilton Honors points?
Earning points on stays
You’ll earn 10 Hilton Honors Base Points for every eligible US dollar spent on your room including room service. If you’re an elite status member, you’ll get a 20-100% bonus, depending on your status tier.
Unique program features include the ability to pool points with up to 10 other members, and transfer points between different accounts. Each member is limited to sending 500,000 points and receiving up to 2,000,000 points via either method in a calendar year.
Buying points
Points promotions from Hilton Honors can represent good value for topping up points balances for specific redemptions. However, these offers aren’t usually great for using speculatively.
You can purchase a maximum of 80,000 Hilton Honors points before bonuses each calendar year. If you’re a new member, there is a waiting period for buying points of either:
- 30 days after enrolment if your account reflects activity (a hotel stay or earning of points through a Hilton Honors partner); or
- 90 days with no account activity
The regular price set by Hilton is 1 US cent per point. It’s best to wait for a 100% bonus, which effectively halves that price per point.
Transferring points from other partners
American Express Membership Rewards points transfer to the Hilton Honors program at a 2:1 ratio and takes around three business days. For example, 20,000 Membership Rewards points are equivalent to 10,000 Hilton Honors points.
You can also transfer your Hilton Honors points to many airline frequent flyer programs. However, with each batch of 10,000 Honors points fetching between 1,000 to 2,000 airline points/miles, this generally offers very poor value.
How do I redeem Hilton Honors points?
Hilton Honors follows a dynamic pricing model, meaning the cost in terms of points fluctuates based on the date. In June 2019, it made some properties even more expensive.
The best redemptions tend to lie at:
- mid-tier properties like the DoubleTree by Hilton Hotel at Universal Orlando, Agra and Queenstown
- luxury properties like Conrad Maldives, Tokyo and Hong Kong; Waldorf Astoria Hotels & Resorts; and Hilton Hotels & Resorts
- properties located in touristy cities at touristy times, like the Hilton Barcelona
Remember, if you’re a Silver member or above, you’ll get your fifth award night free on stays of five nights or more, which can be a great saving.
How do I contact Hilton Honors?
From Australia, call 1300 445 866 to speak to Hilton. From overseas, its toll-free number is +800 4445 8667. Alternatively, scroll to the bottom of the Hilton page and look for a blue button that says ‘Call Me’. After entering your phone number, you will receive a call shortly.
If using a phone isn’t convenient, try live chat instead. Scroll to the bottom of the Hilton page and look for a purple circle chat icon on the right-hand side. Attempt to solve your query with the automated bot and click ‘Still need help’ if you want to be transferred to an agent.
Summing up
Hilton Honors is generally regarded as having one of the best hotel loyalty programs worldwide. Its inclusions for Gold and Diamond members are particularly simple and generous. If you haven’t already, start by joining the program for free here.
When it comes to redeeming, you’ll get the best value from redemptions at mid-tier properties as well as quite expensive ones. Plus, remember you will get your fifth night free if you are booking a longer stay and are an elite member.
Points can be transferred from other partners like American Express Membership Rewards, plus you can buy points and transfer or pool them to other people to book your next trip sooner.
And, as always, keep an eye on your inbox and the Point Hacks website for current offers and bonus points promotions from Hilton Honors and other loyalty programs.
Frequently Asked Questions
Hilton Honors members have access to a special member rate that is usually slightly lower than the base rate.
Login to your account and see your digital membership card through this link.
Hilton Honors standard room awards tend to range between 5,000 to 95,000 points a night. With dynamic pricing, there is no set rate and pricing is determined on many factors such as holiday periods.
All images courtesy Hilton and associated brands.
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