Those of us who’ve ascended the Qantas frequent flyer status ranks are quite blessed when it comes to lounge choices. In addition to the plethora of Domestic Business, Qantas Club and regional lounges, there are nine Qantas-operated Business and First lounges based in cities abroad.
However, despite Indonesia being the most popular overseas destination for Aussies in 2025, you won’t find a Qantas-branded Business Lounge here like you would in Singapore, Hong Kong or Auckland.
Instead, before boarding my red-eye flight, QF44 from Denpasar to Sydney tonight, I’ll be checking out the partner lounge offering at Ngurah Rai International Airport – the Tujuwan Lounge.
Qantas American Express Ultimate
Offer ends: 17 Nov 2026
- Bonus points
- Up to 120,000 bonus Qantas Points¹
- Annual fee
- $450 p.a.
- Earn
- 1.25 Qantas Points earned per $1 on eligible everyday purchases. 2.25 Qantas Points per $1 spent on selected Qantas products and services in Australia. 0.5 Qantas Point per $1 at government bodies in Australia. After a total of 100,000 Qantas Points is earned in a calendar year, the everyday earn rate will change from 1.25 to 1 Qantas Point per $1 spent.
Qantas American Express Ultimate
Offer ends: 17 Nov 2026
- Bonus Points
- Up to 120,000 bonus Qantas Points¹
- Annual Fee
- $450 p.a.
- Earn
- 1.25 Qantas Points earned per $1 on eligible everyday purchases. 2.25 Qantas Points per $1 spent on selected Qantas products and services in Australia. 0.5 Qantas Point per $1 at government bodies in Australia. After a total of 100,000 Qantas Points is earned in a calendar year, the everyday earn rate will change from 1.25 to 1 Qantas Point per $1 spent.
Earn 70,000 bonus Qantas Points¹ with the Qantas American Express Ultimate Card when you apply online by 17 November 2026, are approved, and spend $5,000 in the first 3 months. Plus, an additional 50,000 bonus Qantas Points when you spend a further $5,000 on eligible purchases within the first 3 months of your second year Card Membership. New Amex Card Members only. T&Cs apply.
Location and Layout
After clearing security and immigration, I make my way through the sprawling duty-free area. Following the main duty-free area as it snakes around, the Level 3 mezzanine soon comes into view. The Tujuwan branding is hard to miss!
I continue a little further to the right and find elevator and stair access. A short stroll along the mezzanine and I reach the lounge entrance. After a quick check of my boarding pass by the friendly Tujuwan Lounge staff, I’m off to the races.
My first thoughts are… this is a very busy lounge. Tujuwan seems to be the default choice for most full-service carriers flying into Bali. I’m sharing the space with passengers from Singapore Airlines, Emirates and Qatar Airways, just to name a few.
Tujuwan’s focal point is a central, full-service bar with beer, wine, spirits, cocktails and barista-made coffee. Hot and cold buffets are featured in separate stations in the lounge’s centre.
There’s a variety of table and chair, lounge and pod seating available around the perimeter. There’s also a couple of offshoot areas with seating and a balcony that overlooks the terminal retail precinct.
First-time visitors may miss it. But hidden around a signless corner on the balcony (which at first glance appeared to be a staff-only area) is a stairwell leading downstairs to a satellite room. Here, you’ll find more seating and its own mini buffet.
This room is significantly quieter and has its own exit to the ground-floor concourse for a quick escape at boarding time. It’s worth having a peek before you choose a spot to settle down in.
Food and Beverage
I haven’t eaten since breakfast, so it’s time to test out the buffet offerings, beginning with a selection from the hot buffet. I kick things off with black pepper beef, sautéed pak choi with oyster sauce and a side of white rice. The beef is bursting with flavour, though unfortunately very tough and chewy. While I struggle to detect much oyster sauce in the pak choi, it complements the beef well.
For dessert, I choose an assortment of small sweets: red velvet cake, carrot cake and lapis coklat. The standout of the bunch is the carrot cake, topped with a delicious creamy frosting.
The inclusion of made-to-order cocktails is something a lot of Qantas partner lounges are missing, so I opt to try out a virgin mojito. It’s fresh, refreshing and goes down so easily that I’m regretting foregoing the white rum.
An espresso machine sits perched on the bar counter for a barista-made caffeine hit (a nice touch over the machine coffee normally found in many overseas partner lounges). A large refrigerator full of soft drinks and bottled water can be found near the lounge entrance.
I do note that, despite its busyness, this lounge has the quickest staff response time I’ve ever experienced. Within minutes of finishing each plate and drink, a friendly staff member rushes over to collect my cutlery and dishes – an impressive feat considering the number of guests in the vicinity.
Amenities
There are universal power points and USB-A charging ports dotted throughout the lounge, although they aren’t particularly plentiful. I have to do a little hunting before finding one, with most seemingly located around the walls.
For those looking to freshen up before a flight, shower facilities are available, along with well-kept bathrooms and a dedicated smoking room. There’s also a small office corner with a PC workstation and printer.
Finally, free Wi-Fi is available throughout the lounge. At 33 Mbps down and 42 Mbps up, it’s more than fast enough for streaming, video calls or last-minute work.
How to Access
Access to the Tujuwan Lounge is available when flying on a QF boarding pass with either Gold, Platinum or Platinum One status. You can bring one guest travelling on the same flight. Access is also available with full Qantas Club membership (sorry, Qantas Club Flexible memberships don’t make the cut).
The lounge services a variety of additional airlines, including Emirates, Singapore Airlines, Qatar Airways, Cathay Pacific, and Air New Zealand. Jetstar Business Max passengers can also access this lounge. But this doesn’t extend to Qantas status holders who happen to be flying on a JQ boarding pass.
Finally, for those without airline status, entry can be purchased on arrival for IDR 600,000 (a little under A$50). Access is limited to 3 hours. You can’t access this lounge through Priority Pass or similar programs.
As someone who has frequently loitered for over 5 hours in international airport lounges (over 8 hours in the Changi Qatar Premium Lounge, I’m embarrassed to say), I’m always a little dismayed by a capped time limit. That being said, Ngurah Rai International Airport doesn’t offer early bag drop, so considering check-in opens 3 hours before departure and factoring in security, immigration and boarding times, you’ll be lucky to spend more than 1.5 hours in the lounge.
The Verdict
The Tujuwan Lounge is a solid partner lounge with a packed suite of amenities. Perks like a full-service bar with made-to-order cocktails, shower suites and fast Wi-Fi give it a leg up over some first-party lounges I’ve visited as of late.
On the other hand, the food is only passable, and there’s a manic atmosphere from having so many passengers crammed into the comparatively small space, constantly coming and going.
The lounge does provide a respite from the chaos of the main terminal concourse. Combined with comfortable seating and plentiful food and drink, it makes for a preferable way to spend your time pre-flight. But would I pay $50 AUD to visit if entry wasn’t complimentary with my airline status? I don’t think so.
Disclaimer: Photography by Todd Ross, who travelled at his own expense.
