This valuable perk will disappear on 1 March. Here is what to do if you already have a booking or plan to make one.

The change

In early February, I received the following email from Qantas:

From 1 March 2019, Qantas Frequent Flyers booked on a Classic Flight Reward ticket in First or Business for a flight operated by Emirates will no longer be eligible for the Chauffeur Drive service.

Last month, Emirates decided that redemptions made with their own points currency, Skywards miles, would be ineligible for the service from 1 March too.

The service

Currently, if you book a First or Business Class ticket with Emirates, you get a complimentary chauffeur transfer to the airport at your origin and from the airport to your accommodation at your destination.

As Emirates states on its website:

We’ll collect you from your door and drive you to the airport. When you land, we’ll be there to drive you to your final destination – whether that’s to your home, office or to your favourite restaurant.

Note that this service is available in 70+ cities, but that doesn’t include the whole Emirates network.

What to do

  • If you have an existing Qantas Points booking with Emirates: if you’ve already booked your chauffeur service, it will be honoured; if you haven’t yet, then go to Manage your booking on the Emirates website to lock in your chauffeur transfer by 1 March 2019 for travel up to 1 March 2020
  • If you are planning on making a Qantas Points booking with Emirates: if you can book before 1 March, then you can request the chauffeur service
  • If you are travelling in Economy or have elite status: you do not receive this service
  • If you have bought an Emirates First or Business Class ticket with cash: you will still receive the chauffeur service—this change does not affect you

My take

This is a negative change for Qantas Frequent Flyers, as well as tickets booked with Emirates Skywards miles or other partner points currencies such as JAL Mileage Bank and Alaska Mileage Plan miles.

I have two bookings with Emirates this year—in Business Class from Milan to New York in June and in First Class from Dubai to Jordan in October—so I have been sure to book my chauffeur transfers in already.


In this guide

Emirates is the largest foreign airline servicing Australia, carrying almost one out of every ten passengers in and out of the country. In this guide, we explain why using your Qantas Points on Emirates flights to New Zealand, Southeast Asia, Dubai and beyond is a great option.

And it isn’t hard—here’s a quick look at the Emirates route network, the kind of pricing to expect, and how to go about researching and booking points availability with ‘EK’.

The Emirates route network and fleet

Emirates have an extensive route network servicing Australia:

EK Routes | Point Hacks

FromToFrequency and aircraft
SydneyDubai2x daily on A380 (sometimes third daily 777 flight)
SydneyChristchurch1x daily on A380
SydneyBangkok1x daily on 777 (ends 1 June 2019)
MelbourneDubai2x daily on A380
MelbourneSingapore1x daily on 777
BrisbaneDubai1x daily on A380; 1x daily on 777
BrisbaneSingapore1x daily on 777
PerthDubai1x daily on A380; 1x daily on 777
AdelaideDubai1x daily on 777 (no First Class)

The functionally excellent Emirates route map can be found here.

Note that some Emirates A380 flights in other regions can sometimes operate a configuration without a First Class cabin, cramming in over 550 Economy seats, but that isn’t applicable to flights into and out of Australia.

Emirates First and Business Class products

Emirates First Class is one of the best in the world and there isn’t much difference between the actual seat on the Airbus A380 and Boeing 777 but the latter does lack an onboard shower and bar.

The tradeoff is that there are only eight First Class seats on the 777 compared to almost double that (14) on the A380, so you may receive more attentive service on the older aircraft.

Emirates A380 First Class | Point Hacks

Emirates A380 First Class overview

Business Class is where there is a big difference. The A380 is set up in a 1-2-1 configuration and all beds are lie-flat:

Emirates A380 Business Class overview

whereas the 777 has angled-flat seats in a much more cramped 2-3-2 configuration:

EK419-Emirates-Business-Class-Christchurch-to-Sydney-5.jpg | Point Hacks

Emirates Boeing 777 Business Class review

Note that Emirates have unveiled a First and Business Class products on its 777 fleet but the rollout will be very slow, so it is much more likely you will be flying on one of the two aircraft above.

EK New First Class | Point Hacks

New Emirates 777 First Class

EK New First Class | Point Hacks

New Emirates 777 Business Class

Qantas Points pricing for Emirates flights

Emirates is a key joint venture partner for Qantas so the points pricing for Emirates flights when using Qantas Points is the same as if you were flying with Qantas on the same route.

Of course, Qantas don’t fly many of the routes that Emirates fly—that is why they are partners—but that pricing is equivalent, unlike many of Qantas’ oneworld airline partners like Cathay Pacific or British Airways, which would be comparatively more expensive.

You’ll need to look at the Qantas Points redemption tables to see the full list of prices—look at the Qantas Classic Flight Reward which is valid for Qantas, Airnorth, Air Vanuatu, American Airlines, Emirates and Fiji Airways flights.

The simpler way to calculate points pricing though is to use Qantas’ own points calculator, which you can find here.

Here are some of the price-points for the key routes mentioned above:

RouteQantas Points one-way
EconomyBusiness ClassFirst Class
Australia - NZ, e.g. Sydney - Christchurch18,00036,00054,000
Australia - Asia, e.g. Melbourne/Brisbane - Singapore28,00060,00090,000
East Coast - Dubai45,00090,000135,000
Adelaide - Dubai40,00080,000120,000
Perth - Dubai35,00070,000105,000

With Emirates, it can absolutely make sense—in terms of travel time and routings—to fly beyond Dubai and travel onwards to Europe (definitely), Africa (especially North and Central African countries), South or North America (especially if departing from the Aussie West Coast, or travelling to the US East Coast).

For the longest multi-flight itineraries (9,601-15,000 miles), you will spend a maximum of 128,000 Qantas Points in Business Class or 192,000 Qantas Points for Emirates First Class.

So that is for itineraries (with no stopovers) such as:

  • Sydney – Dubai – New York
  • Melbourne – Dubai – London
  • Perth – Dubai – Rio de Janeiro

Taxes and fees are comparable to what you’d pay for a Qantas flight redemption—so they’re not cheap.

When you shouldn’t use Qantas Points to fly with Emirates

Where you won’t be able to use Qantas Points effectively to fly with Emirates is, of course, where it doesn’t make economical sense to do so in terms of time and points spent. Outside of Bangkok and Singapore to North and Southeast Asian destinations or China, or from the Aussie East Coast to US West Coast, for example.

As a result, if you spot a good deal on a paid Economy fare, that’s probably going to be better value than using points for Economy travel (as it will include the taxes in the price you’re paying). That’s not to say using points for Economy flights is never good value—in some cases, it definitely can if paid fares are high on a particular route or in peak periods.

But this is why we focus our best uses of points on Business and First Class—as paid fares are much, much higher in those cabins, so while you need more points to redeem for them, you’ll get a much higher value cents per point value out of your points—and it’s a much more fun way to travel too, if you can earn and save the points with this in mind.

Note that you cannot use Qantas Points to upgrade Emirates tickets purchased with cash.

How to research and book Emirates flights using Qantas Points

All this information is well and good, but you need to be able to act on it and make the purchase. Thankfully, Qantas.com is generally an excellent search tool for Emirates award flights.

Emirates award seats should appear to Qantas members 330 days before departure but I have seen up to 335 days, so it may pay to check a little early.

I prefer starting by going straight to the Qantas.com multi-city search tool here, regardless of whether I am searching for a multi-city itinerary.

Make sure you check the box to show Classic Flight Reward cities, and to Search Classic Flight Rewards.
Qantas Show Classic Cities | Point Hacks

If you want a flexible date search, check that box too—but this can be annoying if you aren’t actually flexible with your dates, as it adds an extra step to get to the actual flight results.
Qantas Search Classic Awards | Point Hacks

On clicking Search, you’ll then be prompted to log in with Qantas Frequent Flyer account credentials, and then you can start seeing flight results. In this example, I am looking at Sydney to Dubai in just a few weeks time.

Qantas Emirates Search Results | Point Hacks

Flights that begin with the EK airline code, e.g. EK419, are operated by Emirates. Qantas.com also clearly states this, and has a small Emirates logo icon in the results too.

Qantas Emirates Flight | Point Hacks

Something you should look at closely, especially when searching for Sydney and Melbourne departures, is the number of stops on the routes returned. This is in small text near the flight details.

Qantas Emirates Flight One Stop | Point Hacks

With Emirates operating flights from Sydney, Melbourne and Brisbane to Dubai that also stop in Southeast Asia, if you want to go to Dubai or beyond then those one-stoppers are not desirable—unless you feel like ‘maximising’ your time and fun in Emirates Business or First Class.

From here, if you have enough Qantas Points in your account you can then get a quote for the taxes and fees along with the required points. If you don’t have enough points in your account yet, give Qantas a call to find out and scope out the additional costs so you’re fully prepped.

Summing up

Qantas, to their credit, have made using Qantas Points for Emirates flights very simple and attractively-priced compared to their own flights as a key Qantas Frequent Flyer partner.

Targeting your points earn strategies and redemption goals toward Emirates flights to Asia, Europe, New Zealand or even the US is a great way to maximise the return from your Qantas Points.

And for inspiration, here are some of the cheapest Qantas Points redemptions for luxurious Emirates flights.

Have you had any great experiences from using your Qantas Points from Emirates? Let us know in the comments!

Flying Emirates First or Business Class this year? A reminder to book your chauffeur before Friday was last modified: March 16th, 2019 by Matt Moffitt