As a frequent flyer program based in Malaysia, earning opportunities for Australians are limited. Enrich is also not a program where you would buy discounted points for cheaper flight redemptions, such as Alaska Airlines Mileage Plan.
Therefore, we could probably classify Enrich as a ‘niche’ program for our readers. Still, for those who are just starting out or want to learn more, this guide is ground zero. Read on for how to join the program, earn as many points as you can, and use them for maximum value.
Note that Enrich is undergoing a big revamp to the program from 1 April 2021. This beginner’s guide is based on these upcoming changes.
How do I join Malaysia Airlines Enrich?
Signing up to Malaysia Airlines Enrich is free. You can sign up through the Malaysia Airlines website, then navigate to Log In / Sign Up on the right-side menu bar, before choosing ‘Enrich’ from the drop-down menu.
- Go to the Malaysia Airlines homepage
- Look for ‘Log In / Sign Up’ on the right-side menu bar, before choosing ‘Enrich’ from the drop-down menu.
- Near the bottom of the login screen, choose ‘Create a new Enrich account now’
- Follow the steps to enter your email. You’ll need to verify your address with a code before continuing
- Choose a password and enter your personal details
- Click ‘Sign Up’ to finalise your registration
How do I earn Malaysia Airlines Enrich miles?
The quickest way to earn Enrich Points (formerly Enrich Miles) in Australia is by buying Malaysia Airlines flights, as well as crediting flights from various airline partners into your Enrich account.
From 1 April 2021, Malaysia Airlines’ own flights will graduate to a revenue-based earn for Enrich Points. This means Enrich members will earn points depending on their tier and amount spent on base fares and carrier charges, as follows:
|Enrich Points||1.2 Points per RM1 spent||1.3 Points per RM1 spent||1.6 Points per RM1 spent||1.8 Points per RM1 spent|
For example, an Enrich Platinum member booking a Kuala Lumpur-Sydney fare for RM1,200 [~A$389] would stand to earn roughly 2,160 Enrich Points, depending on government taxes and fees.
For partner airline flights, Enrich Points will still be earned on the distance travelled and the fare booked. Enrich’s other airline partners apart from Malaysia Airlines and regional subsidiary MASwings are:
Royal Air Maroc
- Westpac (3,000 Altitude Points = 1,000 Enrich Points)
- Citibank (3 Citi Points or 2 Diners Club points = 1 Enrich Point)
- St.George (3,000 Amplify Points = 1,500 Enrich Points)
You could also:
- earn Enrich Points from hotel stays with booked with loyalty chains such as Hilton Honors, IHG Rewards and Radisson Rewards
- earn Enrich Points from car rentals with Budget, Hertz, Avis, Sixt and more
- buy Enrich Points starting from US$0.025 each. A minimum purchase of 1,000 Enrich Points (US$25) applies
(There are other ways to earn points when you’re based in Malaysia, such as through financial products and shopping, but we won’t cover them in this guide for Aussie readers).
How do I redeem Malaysia Airlines Enrich miles?
Although you can use Enrich Points for lounge access passes or Enrich Hotels’ booking service, by far the most popular use of points will be for reward flights on Malaysia Airlines and its partner carriers.
The best starting point is the Malaysia Airlines’ award chart, which details the costs in Enrich Points for the airline’s flights. For example, flights between Kuala Lumpur and Australia cost 25,000 points in Economy and 60,000 points in Business Class.
A different award chart applies for reward bookings with oneworld member airlines. The points needed depends on distance travelled, as well as the cabin. Return journeys demonstrate much better value than one-way.
If you wanted to fly Qantas Business Class between Perth and Singapore (2,421 miles), then you’d need 82,000 points one-way or 125,000 points return, plus any associated carrier charges and taxes.
How do I earn Malaysia Airlines Enrich elite status?
Enrich has three main elite status levels which will remain unchanged even after April 2021: Silver, Gold and Platinum. From 1 April 2021, these status levels will be achieved by Elite Points.
You could earn anywhere between 1 to 12 Elite Points per eligible flight, depending on the route, airline and cabin class. While Elite Points earning rates for partner airlines are yet to be published, this is what we know so far in general:
|Zone (miles)||Economy||Business||Business Suite (First)|
|8,001 miles +||8||10||12|
To achieve or maintain: 30 Elite Points (from 1 April 2021)
Oneworld equivalent: Ruby
Benefits of Enrich Silver include:
- Earn 1.3 Enrich Points per RM1 spent on Malaysia Airlines-marketed flights
- 5kg extra baggage allowance with Malaysia Airlines
- Priority check-in and boarding
- Priority airport waitlist and standby
To achieve or maintain: 60 Elite Points (from 1 April 2021)
Oneworld equivalent: Sapphire
In addition to (or instead of) Silver benefits, Gold members get:
- Earn 1.6 Enrich Points per RM1 spent on Malaysia Airlines-marketed flights
- Dedicated service line for Enrich Gold members
- Priority check-in, boarding and baggage
- 50% extra baggage allowance on Malaysia Airlines flights
- Business Class lounge access + one guest on Malaysia Airlines and oneworld flights
To achieve or maintain: 100 Elite Points (from 1 April 2021)
Oneworld equivalent: Emerald
As the highest Enrich tier, members can enjoy:
- Earn 1.8 Enrich Points per RM1 spent on Malaysia Airlines-marketed flights
- Complimentary Enrich Platinum membership for your spouse
- Enrich Points don’t expire
- Priority First Class check-in, boarding and baggage where offered
- Complimentary standard seat selection more than 48 hours prior to the flight departure. Complimentary extra-legroom seats within 48 hours of flight departure during check-on only
- 100% extra baggage allowance on Malaysia Airlines flights
- Access to First Class lounges where offered, when flying on Malaysia Airlines and oneworld carriers
How do I contact Malaysia Airlines Enrich?
To get in touch with Malaysia Airlines Enrich about a membership enquiry or flight redemption, try:
- calling 13 26 27 or (03) 7843 3000 within Australia
- sending them a direct message on Twitter or Facebook
- submitting an online enquiry
While the call centre might be the quickest way to resolve your issue, try the social media channels if the line is busy or you’re not able to call overseas numbers.
Malaysia Airlines’ Enrich is a relatively niche program that is best-suited for those that either live or travel to Malaysia often.
It ticks all the boxes in terms of offering numerous ways to earn and redeem Enrich Points. However, from a points-hacking perspective, there is nothing that quite stands out as a sweet spot or excellent redemption opportunity.
The reward seat pricing isn’t as sharp as Singapore Airlines KrisFlyer, for example, even though both programs offer similar ways to earn points and miles with travel, spend and through other loyalty programs.
Frequently asked questions
At the time of writing, it takes 40,000 miles in Economy or 105,000 miles in Business Class to fly one-way from Kuala Lumpur to London.
Login to your Enrich account on the Malaysia Airlines website to check your current points balance.
Malaysia Airlines Enrich Miles typically expire 3 years after the month they are earned. This may be extended during the COVID-19 travel downturn.
Enrich is the frequent flyer program of Malaysia Airlines. Holding Enrich membership entitles you to earn and redeem points on flights, as well as earn Enrich status if you’re a frequent flyer.