One of the headline benefits of the American Express Velocity Platinum card is the free domestic return flight on Virgin Australia offered each cardholder year. When used effectively, it can deliver hundreds of dollars of value, sometimes even exceeding the cost of the card’s annual fee!
What is the Amex Velocity free flight benefit?
As a key benefit of the card, members are entitled to a complimentary domestic return flight on Virgin Australia each year on selected routes. The American Express website lists all eligible routes under this benefit.
See the routes that are eligible for this benefit:
| Departure City | Arrival Cities |
|---|---|
| Adelaide | Alice Springs, Brisbane, Canberra, Coolangatta, Melbourne, Sydney, Darwin, Hobart, Launceston |
| Alice Springs | Adelaide |
| Ballina/Byron | Sydney |
| Brisbane | Adelaide, Cairns, Canberra, Darwin, Emerald, Hamilton Island, Hobart, Launceston, Mackay, Melbourne, Newcastle, Sydney, Proserpine, Rockhampton, Townsville |
| Cairns | Brisbane, Sydney |
| Canberra | Adelaide, Brisbane, Coolangatta, Melbourne, Sydney |
| Coolangatta | Adelaide, Canberra, Melbourne, Sydney |
| Darwin | Brisbane, Adelaide |
| Emerald | Brisbane |
| Hamilton Island | Brisbane, Sydney |
| Hobart | Adelaide, Brisbane, Melbourne, Sydney |
| Kalgoorlie | Perth |
| Launceston | Adelaide, Brisbane, Melbourne, Sydney |
| Mackay | Brisbane |
| Maroochydore | Melbourne, Sydney |
| Melbourne | Adelaide, Brisbane, Coolangatta,, Canberra, Hobart, Launceston, Maroochydore, Newcastle, Sydney |
| Mildura | Melbourne |
| Newcastle | Brisbane, Melbourne |
| Perth | Adelaide, Kalgoorlie, Melbourne, Sydney |
| Proserpine | Brisbane |
| Rockhampton | Brisbane |
| Sydney | Adelaide, Ballina/Byron, Brisbane, Canberra, Cairns, Coolangatta, Hamilton Island, Hobart, Launceston, Maroochydore, Melbourne |
| Townsville | Brisbane, Sydney |
The free flight offer does not include every route on the Virgin Australia domestic network. One of the key things to note is that Perth residents arguably get the best deal here. You can fly from Perth to Sydney, Melbourne or Adelaide return, but not vice versa.
Velocity Points and Status Credits cannot be earned on American Express Velocity Platinum free flights. You also can’t upgrade these free fares to Business Class.
As usual, velocity Platinum frequent flyers can select Economy X extra-legroom seating at no additional cost with these free flights. All other passengers can pay the associated charges while selecting seats.
American Express Velocity Platinum
- Sign-up Bonus:
- Up to 100,000 bonus Velocity Points¹
- Rewards Earn Rate:
- 1.25 Velocity Points earned per $1 on all eligible spend except for government bodies⁵. 2.25 Velocity Points per $1 spent on selected Virgin Australia purchases⁵. 0.5 Velocity Points per $1 on Government spend⁵
- Annual Fee:
- $440 p.a.
- Offer expires
- 30 April 2026
- The American Express Velocity Platinum Card has 70,000 bonus Velocity Points on offer for new American Express Card Members who apply, are approved and spend $5,000 on eligible purchases within the first 3 months of approval, plus an additional 30,000 Velocity Points when you spend a minimum of $1 on your Card within 90 days of paying your second year annual Card Fee¹. (Offer ends 30 April 2026. New Amex Card Members only. T&Cs apply.) Includes several perks such as Virgin Australia Lounge Access² every time you fly domestically with Virgin Australia, 2 VA Guest Lounge Passes³ each year and a Complimentary Domestic Return Virgin Australia Flight⁷.
How do I book my Amex Velocity free flight?
You should be able to redeem this flight through the dedicated complimentary flight booking portal, which is the quickest method.
- Visit this site: http://compflight.virginaustralia.com/
- Log in to the Velocity account associated with your American Express Velocity Platinum credit card. If you have a valid free flight credit, it will progress to the booking page. If not, an error will appear.
- Enter your origin, destination and flight dates.
- Choose from the available flights on the following pages.
- Enter the passenger’s details – it doesn’t have to be you.
- Click ‘Complete Booking’ to redeem your free flight. There is nothing to pay — not even fees or taxes.
Important info about the Amex Velocity free flight
These are the key terms of the free flight on the card:
- You can book the flight in someone else’s name.
- You will get a new free flight once every cardholder (not calendar) year. This means once the following annual fee has hit your statement, you can go ahead and book another flight.
- The flight has to be booked as a return with specific dates on both legs (you can’t leave the return open-ended).
- Each flight must be a non-stop Virgin Australia-operated flight. There needs to be availability in the ‘T’ or ‘Q’ fare classes. You could use ExpertFlyer to search for fare availability.
- The flight can only be a direct return journey between two approved cities. Multi-city bookings aren’t allowed, and if you only book one way, you forfeit the return leg.
- Once booked, you can’t change the name or route, nor can you cancel the booking.
- You can change the time/date of the flight by calling Virgin Australia on 1300 153 006 (within Australia) or +61 7 3119 7006 from overseas. Change fees and fare differences may apply.
It’s not a particularly flexible ticket, so we’d avoid using it for travel where you need flexibility. It’s great for booking annual holidays in advance, particularly over peak periods if you get in early.
Here are the full terms and conditions for your perusal.
Summing up
The free flight benefit that comes each year that you hold the American Express Velocity Platinum card is a big win for card members. If you use it correctly, you could snag a booking that would typically cost more than the $440 annual fee for the card (particularly for Perth residents).
Those planning to travel over significant holidays such as Christmas and Easter can still take advantage of this benefit, but you’ll likely need to book early while the ‘T’ and ‘Q’ fare classes are still available. . Be sure to research which routes are available from your home airport.
Remember, you can book this flight in someone else’s name. Rather than letting the flight go to waste, booking it for a friend or family member would be a great idea if you had no other use.
Another tip is carefully planning when you pull the trigger on the free flight if you want to fly as a pair. You could book the first passenger close to the end of your card year, then the second passenger once you receive your new free flight credit for the following card year.
Frequently asked questions
How do I redeem my free American Express flight?
Read this guide for detailed instructions on how to redeem your free American Express Velocity Platinum card free flight.
Can I cancel a Virgin Australia Amex free flight?
Under normal circumstances, no. But if your free flight has been impacted by COVID-19, contact Virgin Australia and they may be able to cancel the flight and re-credit the free flight back to your account for future use.
How about you? Any great tips for getting more out of your flight, or good trips you’ve had when using it?
This article was originally written by Matt Moffit.
How to use the free flight benefit with the Amex Velocity Platinum was last modified: February 13th, 2026 by
Community Comments
Abysmal website, shocking, cannot login, cannot view… paying $450 annual credit card fee… what waste of time, money effort.
As an update in 2025, I was able to successfully upgrade my Amex free comp flight using points via the online portal.
I was however unable to use their abysmal online website (which from by design Virgin have little to no motivation to upgrade). Solution, as mentioned above is to call them up (was very easy to have the fee waved).
Hey it’s 2024, you can removed all the info from 2021 and impacts on COVID travel now.
Hi Travis, thanks for flagging. Our website is filled with an enormous number of articles, all of which list a publication date. Our content is believed accurate as at the publication date – which in this case, is several years ago. We regularly review and update existing popular content, but articles should be deemed accurate as at the publication date.
As at today 18/10/23. The link is not working correctly and all complimentary flights need to be booked via Virgin directly. Amex are in the dark/denial.
The compflight.virginaustralia.com doesn’t seem to work… Although I am on a desktop site, it keeps saying “Unfortunately you are currently unable to book via Mobile. Please try again later or visit the Virgin Australia full size website”. I am losing my patience with Virgin Australia…
Hi Joseph, the complimentary flights page still seems to be working for me. Perhaps try a different browser or device? It worked for me on a PC and a phone.
Did you end up getting a solution to this? I can log into the page fine, but as soon as I click “Continue” after the guest details page, it gives the same error as you.
I had the same issue – I was fine to log in and select my flights, but when I tried to confirm my guest details I got the ‘can’t book because you’re on mobile’ error, even though I was on a laptop. I went into my browser settings and cleared cookies and cleared cached images and files, and that solved the problem.
Some of the possible flight routes need to be corrected. For instance MEL>HTI or vice versa no longer possible (as VA doesn’t offer direct flights anyone).
Have just tried MEL-HTI
Even though there are direct flights, the agent over the phone would not let me book as she said it’s not an included route.
Is these links still valid?
Hi Keith, it appears AMEX have removed the Velocity free flight map. Please refer to our tables for now and we’ll try update the links if it comes up again.
Hi PointHacks team!
I just thought I’d reach out and tell my still evolving story:
I received my AMEX Velocity Platinum card in Jan 2020, and made my first spend, and was eligible to redeem my free return economy trip with VA.
During 2020 due to Covid, they extended the redemption till 31st March, which was very handy. although this particular extension would not affect me as I would be redeeming during my cardholder year.
In December, Amex then issued an email offering $375 credit in lieu if the free return flights. I did not accept this offer.
Back to present, and I am trying to book my Comp flight, with Amex and Virgin stating that my certificate had expired when the credit offer email was sent, even though I had not accepted this offer!
Amex has submitted an escalation on my behalf, but they expect it to take 7-10 business days to get a response (I’ll be calling them back after two business days to push the case).
The complimentary flight is worth more to me than the credit offer, so I will be pushing for this.
I’m wondering if this has happened to anybody else so far?
Thanks
Hi Luke, thanks for sharing your story. The $375 credit replacement for the free flight was only offered to a select group of people with unused free flight benefits. Unfortunately, nothing has been publicised about this online so you will need to rely on the information sent to you. I don’t have any direct experience with this situation (nor know anyone personally in the same boat). All the best with your escalation with Amex and hope someone can shed more light on this.
Hi Matt, I’ve just noticed that my free domestic flight has been applied to my card, approximately a week ten days before the anniversary of my annual fee. I’m considering cancelling the card and wondering that now the free flight has been recognised on my account, firstly can I still cancel; and secondly due to timing could I still have access to the free flight post-cancellation???
As a platinum FF can you select economy x seats no charge at time of booking?
Hi. If I use my free flight, can I use my free Platinum VA flight upgrade to upgrade to business??
I say not as its booked at a getaway fare it needs to be elevate
You can book the flight in someone else’s name
That was not our experience. We called AMEX and they refused to book the ticket for someone else. They also stated that Velocity checks that information and can cancel the ticket if they discover that names do not match (?).
Am I the only one who was so “lucky” ?
Hi Andrei
Taken from section 6 of the American Express Velocity Platinum CardDomestic Return Flight Conditions:
“You may book your Flight in the name of another individual, but not for an unaccompanied minor”.
Further information on all the T&Cs of the card can be found at https://www.americanexpress.com/content/dam/amex/au/pdfs/credit-cards/pds_velocityplatinum.pdf.
Hi, I have booked twice in another persons name, I’m not sure why they would not do this for you. I’ve had nothing from great service from them , especially so in the last 12 months
thanks for the link, worked perfectly, annoying how you cannot find the link to your free virgin flight on the AMEX platform page itself (unless i missed it).
I just tried to book the complimentary flight through the website, which said ” system has experienced a technical difficulty. Please try again later, or call our Guest Contact Centre on 13 67 89.”
I then called the number and they said that Sydney to Melbourne is not on the list of flights, even though Melbourne to Sydney is. Can anyone confirm if it should be on the list?
Hi Tony
Yes, Melbourne to Sydney and visa versa is a flight route that can be redeemed. I’d suggest trying to call again and referring the agent to https://www.americanexpress.com/australia/campaigns/velocityplatinumflightmap/index.html.
My father has this card and doesn’t fly often so I am going to book myself a ticket right now!
BIG WARNING!!
The date of your ‘anniversary’ predates the date of the annual fee being charged. In my case it pre-dates the fee charge by 26 days!!
I was informed earlier this week the anniversary date is October 2nd which was the date AMEX made the internal approval which they admit I did not receive any notification about until 11 days later.
It also predated the date the Amex Platinum Velocity turned up in the mail (by 11 days).
AKA Rip-off.
You are charged the annual fee effectively retrospectively.
The ‘complementary’ flight disappear (in my case on October 1st) – so I was charged an annual fee but only had the benefit for 11 months.
Hi,
Just booked return ticket MEL-HBA for Dec 2018 using compflight link. Worked no problems. Super quick, only required VFF log-in.
(I had called Virgin to book comp flight for 1 ticket and also use virgin gift voucher for a 2nd ticket. Took me 25 mins to book using gift voucher “having trouble finding it”, and then they referred me to Amex for the comp flight, who then referred me back to Virgin website (didn’t provide URL though). So I tried Point Hacks who saved the day! Thanks team!)
Utterly composed content, Really enjoyed looking at.
AMEX no longer booking these flights – redirected to https://compflight.virginaustralia.com
On this occasion the site was down and do redirected to Velocity team on 13 67 89
No issues with that, and all organised on the phone. Only details I had to give were my FF number, then confirm name and email address.
Thanks for sharing! I have updated the guide with a note about this.
Has anyone had any luck booking through compflight.virginaustralia.com for their free flight?
I have searched for flights but can’t seem to find any.
Means there are no free flights left. If you search far ahead there will be plenty
I have upgraded with points 2 to 3 flights in the past and they seem to have fixed this loop hole. Have upgraded with $$$ for $300 each way which is resonable for a Business Fare Perth – Syd return considering it’s usually $2000+ just make sure you use it on the 332 and not the 73H which i’ve been told get used over the weekends.
Just confirming – Booked my complimentary flight for next month with no issue.
can you tell me which website you went to for redeeming the free fare
You need to call American Express. See under heading ‘Researching and making your free flight booking’.
From 10th April you can book this free flight offer from compflight.virginaustralia.com
Hi Keith
I signed up last July and wasn’t planning on renewing my card. Is it possible to book a flight for August if I book it before my 12 month anniversary? Thanks in advance.
Yes, travel can be booked for after the expiration date of the free flight benefit.
I’m from Darwin NT, it seems that I won’t benefit at all from the free flight. Am I right or is there any hack for this?
I feel for Darwinites not being able to access this benefit. What I would suggest would be to book the flight for someone else in a qualifying city and then get them to pay you for it—at least you’re getting something for it.
Is there a credit card (maybe in Qantas Points instead of Velocity) that gives more value for us Darwinites? I would love to personally maximize its benefits rather than looking for someone else to use it and then ask them to pay me back (it’s a little bit of a hassle). Or maybe a card that gives 100,000 points but with no or with a little bit of annual fee (e.g. less than $200).
Any advice would be deeply appreciated.
We can’t legally suggest specific cards but our monthly roundup should help you out.
Seems unfair that Launceston members are penalised with only have two options – Melb or Sydney! Needing to fly to Adelaide and would have been great to use the freebie 🙁
Looks like it need seats in at least the Q fare bucket, for those using Expertflyer.
The timeframe for booking the flight is VERY strict, I called Amex to check on anniversary date, was told that my lounge pass and flight availability would be extended to the end of the month. When I called back they advised that missed my anniversary by two days on my original phone call and the person had not contacted the redemption team… So tough luck! Wasn’t very impressed with this.
I was looking at details for this card again as I was going to get my missus to sign up:
Seems like they changed the policies now where they give you $200 travel credit instead of free return flight, which seems like we can use it for flights, car rentals, hotels.
Not sure if this is actually better than the free return flight.
Yep, we covered this change in our Platinum Edge guide.
As I said in there, I think it depends on how you would have previously used the free flight as to whether to whether the travel credit is better. Personally, I prefer the credit.
Hi Keith,
Does the flight need to be within the cardholder year or just booked within the cardholder year? For eg. I opened up the card in April 2016 but want to travel July 2017, will it still be free if I book prior to April 2017 and cancel the card before the cardholder annivesary?
Thanks
Just wondering if anyone has b0oked Perth to Melbourne, i was looking for a card that includes this flight as i do it often.
Thanks
Hi do you know what the minimum spend is? to be eligible for the free flight?
No minimum spend, it’s available once you are a cardholder.
there is now. i would have thought this article would have been updated to reflect that there is now a $1500/3 months minimum spend.
The $1500 in three months minimum spend is to trigger the bonus points.
From the terms and conditions on the card’s landing page:
“The complimentary domestic economy Virgin Australia return flight…is available for booking by American Express Velocity Platinum Card Members after your first Card spend in the first year, and then after your first Card spend each year after the anniversary of your Membership.”
I have updated the post to more clearly reflect this.
Hi
Is the Platinum Edge’s complimentary flight offer available only to the primary card holder or is it available to additional card holders as well?
Thanks
It can be used by anyone as the traveller, the primary cardholder just needs to make the booking.
Thanks, Keith. Does the flight have to be booked through American Express Travel? How do you tell if the booking goes through as being given free though?
Thanks
It’s booked through Amex Travel but over the phone on a dedicated option when you call – not online. They don’t charge you when making the booking.
Hi Keith,
Has there been any confirmation from anyone that after booking your complimentary flight you can cancel your card without affecting your free flight?
Also, how do you go about redeeming your lounge access or is that done with the card only?
I don’t have personal experience with this, but my understanding is that the flight is yours to book when you have the card and to take any time after it’s been booked. Best to reconfirm with Amex if you want to be 100% sure though.
Lounge access passes are added to your Velocity Frequent Flyer account which is then checked, and a pass removed, when you use the lounge. It’s all digital, essentially.
Anyone aware of the first month spend required to qualify for the free flight? Can’t find this information anywhere in their t&c’s booklet.
I want to cancel my Velocity Platinum AMEX before I get changed the annual fee again next month, but just scored 60,000 points from a referral; frustratingly went in my account the day after my points were sent across to my velocity account.
If I cancel the card now will I lose those points or will they send them as they cancel my card?
I’m not sure how Amex handle this. I’d suggest giving them a call to see what can be done.
Booked SYD-CNS
Tried to upgrade to business with points. Was told that this fare having been booked by AMEX has a special AMX99 (Internal booking code) attached to the fare and is ineligible for upgrade.
The Velocity rep pointed me to the T&C for upgrademe points 19.1.6(g)(iii)
19.1.6 UpgradeMe Points flight upgrades are not available on:
(g) fares ineligible to earn both Points and Status Credits, such as:
(iii) any other promotional offers.
Which I thought was a pretty wishy washy excuse. Especially considering I have upgrade these Amex flights to business the last two years running.
I’ll try again tomorrow and see if I get a better experience
I am thinking of cancelling my card shortly, does anyone know if a pro-rata refund of the Amex Velocity card’s annual fee is affected by whether the redemption flight has been books? thanks
Do you have to wait a full cardholder year in the first year to redeem the flight? (i.e. no free flights for the first cardholder year)
No, you have access to the flight as soon as you have received and activated your card.
Hi Keith I just wonder how long I should wait to book my first free flight ? AMX has special right now and they will wave the first annual fee for you! Thank you for time in advance
Book it when you know how you want to use it, really – there’s no need to wait any longer if you have some certainty over your travel plans.
Hi Keith, do you earn status credit for complimentary amex complimentary flights? Thanks.
Technically no, but I think it has happened. Not one to bank on.
I’ve had the Velocity Platinum for a while now, and PER-SYD (return) has always been available, even though not specifically set out in their documents. Flew my last one last month.
Randomly having a look at where these cards can take you now and it seems they’ve been opened up. The velocity platinum amex can now do Perth to Sydney return (but not the other way around).
Also the amex plat edge can fly from Perth to regional cities now.
Thanks Brett, I’ll check it out.
Another limitation to add is that you are only able to redeem for direct flights.
I tried to make a booking for Melbourne to Coffs Harbour on a Thursday but was told I can only do so on a Saturday when the direct flight runs. Which also means staying a week to get the return flight the next Saturday…
here’s a tip though : you can only book the flights during business hours. So if you’re paying for a flight for a friend on friday night, then you ring up to add your complimentary flight – you’ll have to wait till monday morning.
Anyone had issues booking the complementary flight with VA AMEX plat and then cancelling the card prior to travel?
Im just about to do this, trying to free up some credit for another card.
Would it be safe to assume that different departments with Amex would mean it should cause too much of a problem?
My understanding is that once booked, the flight is yours to take, and Amex wouldn’t take it away from you.
Hi Luke, just wondering how you went with this? looking to do similar as want to take switch cards and take advantage of the NAB bonus 60k velocity points that is on offer at the moment but want to book the flight now for September travel and cancel the card so allow for the 4 months that apparently it takes for NAB to deposit them.
I have booked the flight and closed the card but not travelled yet. No problems so far.
I have the Velocity Amex and used the complimentary flight to book a MEL->BNE return over Easter next year (2016).
I though I was very clever at the time, getting a booking over the long weekend well in advance!!
However, now I am moving to Sydney and will need to depart from there (instead of Melbourne). I tried to change the booking, but the T&Cs are quite prohibitive; only changes of date/time are allowed, no changes to the route (or passenger). I can ‘cancel’ the booking, but it will cost $107 (as stated in this article) and i can only re-book the same route & passenger – which is of course of no use to me.
It seems silly that they won’t allow a change of route; I’m not going to pay to cancel the flight, so the booking will just go unused. I know the T&Cs are clear and I can’t really see any loopholes or arguments, but has anyone had any luck succeeding in altering a booking?
Sounds frustrating, but to my knowledge, those are the rules and it’s not possible to get around them. There used to be a way to do this but I don’t think that’s now possible.
Just answered my own question – cannot do this, nor 2x one ways. 1x return flight ONLY.
You got there too soon 🙂
Does anyone know if we can book 2x one ways?
I’d like to fly into Coffs, drive to Gold Coast and fly out from there.
Just spoke to a guy on the phone at American Express. The Perth – Adelaide and Perth – Sydney flights ARE available as complimentary flights.
He said he doesn’t know why different maps are showing different things but is going to look into it with their IT department.
I have the opposite info from the guys at Amex who run the card benefits and marketing. Either way, it’s a bit uncertain so if you can get the Perth flights, take them!
How much hassle is it to book a second (paying) fare, eg. if I’m flying somewhere with my wife?
What if I wanted to book the second ticket with Velocity points+pay?
I would just book the second ticket using your preferred method and link the reservations together (by calling Virgin) for seat allocation purposes. You could also book through Amex, but they will charge a reservation fee ($27 from memory).
I have the Platinum Edge and used it quite a bit making sure I use it every year so I don’t waste it. I like to use it during busy periods (like public or school holidays) as you feel like you are getting best value out of it as long as saver fares are available on VA website.
I’ve been able to book the free flight a month after the anniversary of my account. Just ask, and they might do it. 🙂
the Platinum Reserve has all the destinations of the Edge and Velocity Platinum combined and some more also. here is the link to the flight map (will require Flash).
https://www.americanexpress.com/australia/campaigns/platinum_reserve/destination_guide.shtml
Good Q. I think it’s reflective more of the Velocity Plat with some additional destinations, but I’ll look into it and add the details here.
Another tip: The free flight doesn’t expire exactly on the account anniversary date – there’s a 2 weeks grace period before it expires for good.
Nice, thank you.
And to add to this tip, my understanding after confirming with AMEX is that they would be happy to book double redemptions within this 2 weeks grace period. So if you planning to travel with a friend/partner and you were planning to book one flight before your account anniversary date and one right after this account anniversary date, you could instead call during the grace period and book both in on the same time (avoiding any concern that you can’t book on the same flight).
I will suggest confirming with AMEX again around your account anniversary date to be safe but that has been what I have been told by them (they suggested this option knowing what I was looking to do!)
Yep I have done this a couple of times – booking for 2 people during the grace period, very easy to do.
But I would agree that you should call to confirm when it’s close to your account anniversary date.
Feeling rather grumpy. I just tried to do this (10 days after anniversary) and was told absolutely not. Last possible day is 1 day before anniversary date.
I have the Velocity Platinum card – it may be different for the Plat. Edge.
Same situation as boff here. The grace period doesn’t seem to extend to Velocity Platinum cards anymore. I was just told the flight is lost if attempted to book any day after the anniversary.
When I booked my free flight with the Platinum Edge I was told it was not eligible for upgrade with Velocity Points (it was Per – Mel if it makes any difference)
This is conflicting info to what I have been told from two sources – not to say you’re wrong though. If anyone else has experiences with this would love to hear them.
Forgot to mention I booked the reward flight last week and there were no issues
Hi,
I got a Velocity Platinum card in August and went through the minimum reward spend quite quickly as I was driving from Sydney to Perth.
I also booked Perth – Sydney for the reward flight leaving Perth 24 Dec and returning 01 Jan.
This card has been amazing value I have already gotten 2.5 return trips from Perth to Sydney and still have 77,000 points left.
Great, and thanks for sharing!
Hi Jean, just confirming that you were able to book a Perth to Sydney complimentary flight using Amex velocity card? As per Keith’s comments in the article, sounds like you had a good experience in booking this route which officially is not available since August?
Did you have to do anything special when making the booking? Thanks
Hi,
I didn’t have to mention anything special to get the Perth – Sydney flights, I had the flight details I wanted ready and we had general chit chat since I was making a reservation for Christmas Eve flights but there was no issue at all.
P.S. Sorry for the late reply!
Great post, Keith! The tables really saved me some time as the Amex route maps are Flash only (iPad is not a fan). It would be good to see some analysis on the best bang-for-buck routes if you’re someone who often finds themselves all around the country.
Thought writing them out as text would be helpful – sometimes you can’t beat a table : )
I noticed that their flight map for the Platinum Edge has been updated to work without Flash, would be good if they updated the flight map for the Velocity Platinum.
Thanks for this guide.
Just wondering if you had any info on booking, then canceling flights, and using a shell credit to make another booking or flexible fare?
My understanding is this is possible, but with the following gotcha – that the original Saver fare is based on an Amex agreed corporate rate with VA, so the difference between Saver and Flexi is probably much bigger than what you’d see online (often making it uneconomical). But I am not too experienced with this and welcome anyone else comments on doing it, as I know that’s a desirable way to use the redemption flight with both cards.
Well I might give Americian Express a call I have the Platinum card and I was going to book HerveyBay-Sydney return at least once a year and that was one of the reasons I got this card.
Do you have the Velocity Platinum or Platinum Edge card?