Ingogo is a taxi booking service for both passengers and drivers, which can be accessed through the official app. If you’re wondering if this is the same as Uber and Ola, then the answer is ‘not quite’. Instead of rideshares, you’re booking actual taxis instead, across a range of companies.
As you’d expect from similar apps, core features include real-time taxi tracking, the ability to text the driver, pre-booked rides and in-app payments for a speedy exit. It also covers all taxi operators across Australia.
To distinguish itself from Uber, ingogo provides fixed fare transparency (i.e. no surge prices), along with a pickup guarantee. That is, if a driver cancels your job and a replacement driver can’t be found, then a $10 credit is applied to your account for future use.
How to earn Qantas Frequent Flyer Points with ingogo taxis
You will first need to download the ingogo app (iOS or Android) and create an account. Once your account is created, you will need to log in your Ingogo account, and select the menu button in the top right-hand side of the app:
and select ‘Qantas Frequent Flyer’:
and finally input your Qantas Frequent Flyer details:
and you’re done!
Eligible trips taken using the ingogo app will earn you 1 Qantas Point for each $1 spent. As an example, if your fare was $30 (inclusive of GST), then you will earn 30 Qantas Points.
Eligible travel is inclusive of GST, toll and all other costs included in the fare but excludes cancellation fees, payments that are reversed or refunded, booked trips that are not completed and payments which are suspected or deemed by ingogo to be fraudulent.
Pricing
ingogo provides fixed fares, which means that you will see the amount of the full-fare (with no additional fees or tolls) at the time of booking.
ingogo uses an algorithm to determine price, which includes inputs such as distance travelled and the time and day of the week, but assure passengers that these fares are calculated fairly, as they are based on historical data and the journey is optimised for the shortest possible journey time based on up to the minute traffic conditions.
Summing up
ingogo offers a simple earn rate of 1 Qantas Point per dollar spent but you should look at what you can earn with other services to make an informed decision.
Be sure to read our comparison guide for earning points with rideshare and car booking services.
This content contains affiliate links from which Point Hacks may earn commissions from transactions generated from new customers, bookings and general enquiries. Find out more here.
Does it still exist?
Hi Silvia, this article is from 2017, but yes, you can still earn Qantas Points with Ingogo – albeit the rate has changed over the years. The Qantas website has the latest details.
Daniel, which service did you have luck with in CBR? (There are 2 services being refered to here but not specifically saying which comment refer to which).
Hi Anna
Thanks for your question. I had luck with GoCatch in CBR.
I’d love to try ingogo, however they don’t put their app on any Apple App Store other than he Australian ones. This excludes visitors and people like me who, for whatever reason, can’t swap to the Australian store.
I’ve mentioned this several times to ingogo by they don’t seem interested in my business.
Hi Ed
Thanks for your comment.
You can place a booking for Ingogo by using either the Ingogo app or online, so if you don’t have access to an Australian iTunes account, you can make a booking from your phone’s browser at the following link:
https://book.ingogo.mobi/#/booking.
Hope this helps!
Hey Michael
Thanks for your response. You may well have a point regarding the CBD. My success was at Canberra Airport going to Parliament House. In Brisbane where I struck out, it was the CBD.
I have used GoCatch successfully a lot of times (2-3 times per month since the GoCatch QF FF deal started) in Sydney for taxis, but not in the CBD.
I think with the CBD of Sydney and other cities there isn’t much motivation for the drivers and outside of this points incentive there isn’t much motivation for the passenger. The CBD is awash of cars and drivers and there’s no advantage in reaching for the app.
I had the exact same issue with GoCatch. 1 Taxi accepted out of 7 attempts, also requested a Rideshare at least 10 times and have never had a driver accept. (Sydney CBD location every time)
Hi fatone
Thanks for sharing your experience. It’s funny, as I used it in Canberra on the first day it was available there, and was accepted on both occasions in under a minute. I’ve been out of luck in Brisbane though and appears that I will presently experience the same thing in Sydney.
Hopefully things will improve in the very near future, as competition is great thing!
I tried Ingogo today at Sydney Domestic airport (maxicab to be precise) but had no success. I was able to get one waiting in line at the taxi rank after queuing for 15 mins. A bit disappointing as I really wanted to try it out after having great experience in Singapore using Grab.
Hi SYD-YVZ
Thanks for sharing your experience. Hopefully you will have better success next time.
Good write up Daniel, did you want to provide your ingogo Refer a Friend code so we can say thank you.
Thanks PointsPointsPoints. Very happy you enjoyed the article! My Refer a Friend code is 96VJS.