Every credit card application places an enquiry on your credit file. The record stays for 5 years, whether the card is approved or not. Under comprehensive credit reporting (CCR), lenders also see 2 years of month-by-month repayment history and the credit limits on all accounts you hold. Those records shape how the next issuer reads the next application.
Here is what sits in the file, how long each record lasts, how issuers read it, and how to check your own file for free before applying.
What CCR shows lenders about you
Comprehensive credit reporting gives lenders your credit accounts and their limits, including 2 years of month by month repayment history, every credit enquiry from the past 5 years, and any defaults. Comprehensive credit reporting is the Australian regime that adds positive records to the negative-only records of the older system. For example, a positive record can be payments made on time. The industry body behind the consumer site CreditSmart describes it as giving lenders a more complete picture of a customer’s situation.
Three record types matter most for a points collector. The first is repayment history information. This is a month by month record of whether each consumer credit payment was made on time. It appears in the file as a number from zero to 7, indicating the age, in months, of the oldest missed payment. The Office of the Australian Information Commissioner states that a payment counts as missed if it is more than 14 days late.
The second is the credit enquiry. A credit enquiry is the record created when a credit provider checks your file in connection with an application. It records the type and amount of credit sought, not the outcome. An approved card then appears separately as an account on the file, with its credit limit. The third is the default. This can only be listed for a consumer credit payment of $150 or more that is at least 60 days overdue.
Two absences are worth knowing. Your income and savings are not on file. The OAIC states that a credit provider may request income information as part of an application. However, it cannot disclose it to a credit reporting body. Repayment history can only be reported to and read by licensed credit providers. So phone, internet, and energy providers fall outside it.
How long each record stays on your credit file
A credit enquiry stays on your file for 5 years, repayment history for 2 years, and a default for 5 years. This is under the retention periods set by the Privacy Act 1988. The table shows the main retention periods for a consumer credit file, as published on the OAIC’s retention schedule. The clock runs from the date each record is created unless noted otherwise.
| Record on your credit file | Stays on the file for |
| Credit enquiry | 5 years |
| Repayment history information | 2 years |
| Financial hardship information | One year |
| Account information | 2 years from the end of the credit |
| Default | 5 years |
| Court judgment | 5 years |
| Serious credit infringement | 7 years |
Two consequences follow from the schedule. A burst of applications remains visible for 5 years, long after any bonus points from those cards have been earned and spent. A paid default does not disappear. The OAIC states the listing remains for its full period and is updated to show that the payment was made. The repayment history clock is the shorter one. So 2 years of clean payments completely rebuilds that part of the record.
How card issuers read your credit file when you apply
Card issuers do not publish their approval criteria. What we can state with confidence is what an issuer can see. This includes the enquiries, credit limits and repayment record on the file. This also includes the income and expenses you declare on the application form. Under Australian responsible lending obligations, a credit provider must assess whether additional credit would be unsuitable for you before approving it. The credit file is a core input to that assessment.
The industry’s consumer guidance is direct about volume. CreditSmart, the credit reporting education site run by the industry body ARCA, states that numerous applications in a short period can be perceived as a sign that someone is taking on too many accounts to afford. Each application adds one more enquiry to the 5-year record. The file also carries the combined credit limits of the cards you already hold, whether or not they carry a balance.
Sign-up bonuses add a separate gate. A sign-up bonus is the introductory points offer on a new card, usually unlocked by a minimum spend inside a set window. Several issuers also apply exclusion windows that make the bonus out of reach for recent cardholders in the same card family, even when the application itself succeeds. Each offer’s terms state its window and minimum spend. What counts toward a minimum spend is mapped in our credit card minimum spend guide. The current offers and their eligibility terms across the market are compared in our round-ups of the best Qantas points-earning credit cards and the best Velocity points-earning credit cards. These cards are one earning option among several outlined in our guide to the best ways to earn Qantas Points.
How to check your credit file for free before an application
You can get a free copy of your credit report once every 3 months from each credit reporting body. The OAIC confirms you can also get one free if you have been refused credit within the past 90 days or after a correction to your file. Requesting your own report is not a credit enquiry. An enquiry is defined as a credit provider requesting access in connection with an application you have made to that provider.
The OAIC encourages checking the report regularly to make sure it is accurate and up to date. On a pre-application read, the section that warrants attention is the enquiry list. Pay attention to an entry you do not recognise, as it can signal fraud. Also check the recorded credit limits on each account and the repayment history grid. Corrections can be requested from the credit reporting body or the credit provider at no charge. Reading a file this way turns the application decision into a documented one. You know what the issuer will see before the issuer sees it. Our rewards points valuations guide tracks the value of each program’s points, based on its December 2025 update.
Frequently asked questions
Fees, rates and figures quoted are correct at the time of publication and should be verified directly with each provider before acting on them.
This article is general in nature and does not constitute personal financial advice. Consider your own financial situation before applying for any credit product. Point Hacks may receive a commission from card issuers for applications made through this site.