Singapore Airlines’ First Class Suites, available exclusively on Airbus A380 flights, is one of the most aspirational premium products in the world and best uses of KrisFlyer miles.
There is also an inferior but still solid First Class product flying on its Boeing 777-300ER aircraft.
The aircraft and cabin
There are three types of First Class products currently flying on Singapore Airlines.
New A380 Suites
This is the crème de la crème of Singapore Airlines offering, with six individual suites in a 1-1 configuration.
Old A380 Suites
This decade-old product is still ahead of a lot of comparable offerings, with relatively professional and attentive service and a high level of comfort but it lacks the sophistication and modernity of the newer product.
777 First Class
Their regular First Class product on Boeing 777-300ER aircraft is also quite luxurious but a step down from the A380 offering.
How can I book an award seat in First Class or Suites Class?
You have two options for using points for Singapore Airlines First Class award seats:
- book through KrisFlyer
- book through Velocity
Previously, Singapore Airlines did not release any First Class award space to its partners, meaning that you had to redeem through their own KrisFlyer program. However, under partner changes announced by Velocity in July 2017, you can now use Velocity Points to book these seats too. You may find, though, that there is more availability released to KrisFlyer members than those with Velocity Points.
A one-way First Class ticket from Sydney/Melbourne to Singapore will set you back 80,000 KrisFlyer miles or 95,000 Velocity points + ~$90 in taxes (it is ~$20 cheaper the other way around).
Previously, you had to transfer 108,000 Velocity Points over to KrisFlyer through their unique partnership but now you can save 13,000 Velocity points by booking directly through Velocity (if you can access award space through them—if not, you’ll have to transfer to KrisFlyer).
I have updated my comparison of pricing between Velocity and KrisFlyer to show that it is a 50-50 split in being cheaper to redeem directly through Velocity or transferring your Velocity points to KrisFlyer for First/Suites Class redemptions depending on the route.
How to book First/Suites Class awards on Singapore Airlines
- Step 1: Search for award space on the KrisFlyer website
- Step 2a: Book online or over the phone with KrisFlyer; or
- Step 2b: Book over the phone with Velocity (not available online)
Singapore Airlines has a solid reputation for attentive customer service and excellent premium cabin products.
The new Suites Class is an exciting development but due to the increased space of each unit and thus decrease in the overall number of Suites, one could expect award space to start tightening up.
That means that if you want to enjoy the Suites experience, it may be better to do it sooner rather than later, and it is great news that Velocity members can now save some points in booking directly through Velocity instead of having to transfer their points to KrisFlyer to access Singapore Airlines First Class.
Supplementary images courtesy Singapore Airlines.