Frequent flyers in Australia are blessed with access to some of the top Business Class products in the world. So which ones are the very best?
In this guide, I take a look at the top ten Business Class products flying from Australian airports and, crucially, how to book an award seat using frequent flyer points.
What makes for a good Business Class product?
I’ve judged these products based on the:
- comfort of the seat
- privacy of the seat
- food and drinks you’ll enjoy onboard
- service you are likely to receive
I’ve narrowed the list by only including seats that go lie-flat and provide direct aisle access to all passengers. This is especially important for travellers in Australia, who tend to endure long flight times to get to other countries.
A ranking of the top 10 Business Class products flying from Australia
10. United 777 Polaris Business Class
United doesn’t have the best overall reputation but this summer, they upgraded their Sydney to San Francisco route from a 787 to a 777-300ER. This means that it got the latest Polaris Business Class product, which is a huge improvement over the older one.
You’ll finally get direct aisle access, along with plush bedding from Saks Fifth Avenue. Remember to take advantage of the ice cream sundae cart that comes around for dessert.
Sydney to San Francisco has the upgraded product on the 777 until 28 March 2020, then it’s back to the 787. All other Australian flights from Sydney and Melbourne to Los Angeles, San Francisco and Houston are also operated by 787s.
However, these aircraft are due to be retrofitted with the Polaris product. I expect this to happen in 2020 (2021 at the latest). Sydney – Houston will be the next route to get the upgraded product, probably in the first half of this year.
9. Qantas A330/A380/787 International Business
Qantas’ flagship Business Class product can be found on a good chunk of its international flights. That includes to places like Auckland, Singapore, Hong Kong, Tokyo, Los Angeles, New York and London. It can also be found on coast-to-coast flights within Australia.
You’ll enjoy modern finishes and friendly customer service, with comfortable pyjamas provided.
The food can be a bit hit-or-miss, though.
You can use your Qantas Points or Asia Miles for an award redemption. You are much more likely to find award availability on flights within Australia and to Asia than those to the US or London.
Note that all A330s and 787s have this product. However, the A380 fleet is in the process of getting refurbished, which is expected to be complete by the end of this year. Until then, you could be on the newer product or this inferior one—and there is no rhyme or reason as to which routes you’ll find them on.
8. Emirates A380 Business Class
This product flies from Sydney, Melbourne, Brisbane and Perth to Dubai and onwards to many destinations throughout Emirates’ network. It’s also available on their fifth-freedom flight from Sydney to Christchurch.
Emirates’ onboard experience tends to be very consistent, with well-trained crews and excellent dining options. You’ll get a comfortable, lie-flat seat with glitzy finishes and arguably the best inflight entertainment system of any airline.
Plus, you can head to the back of the plane for a drink at the onboard bar, reserved exclusively for Business and First Class passengers.
The most accessible way for travellers in Australia to access these seats is by using Qantas Points, but Emirates Skywards miles (an American Express Membership Rewards transfer partner) can also be redeemed.
7. China Airlines A350 Business Class
This is an underrated product and one that should be on your radar, given that it flies from Sydney, Melbourne and Brisbane to Taipei. (From there, you can enjoy Taiwan or connect onto North Asia, Europe or North America.)
The Business Class cabin is just beautiful, with comfortable seats featuring wood-centric finishes.
The customer service is generally really good. However, food options can be limited, so make sure to take advantage of eating in the lounge before your flight.
You can use your Qantas Points to book China Airlines flights.
You can find a similar seat on:
- American Airlines from Sydney to Los Angeles (a good low-surcharge option using Qantas Points)
- Air Canada from Sydney, Melbourne and Brisbane to Vancouver
- Fiji Airways from Sydney to Nadi
- Vietnam Airlines from Sydney and Melbourne to Ho Chi Minh City and Hanoi
6. EVA Air 787 Business Class
China Airlines’ main competitor EVA Air only flies from Brisbane to Taipei. However, this route got the airline’s newest Business Class product back in October last year.
This is the same seat as Qantas has on its Dreamliner fleet. However, EVA shines with:
- excellent customer service
- delicious dining options (including pre-ordering meals)
- pyjamas and Ferragamo amenities kits
Being part of Star Alliance, you can book EVA Air flights with Singapore Airlines KrisFlyer and THAI Royal Orchid Plus miles.
5. Etihad A380/787 Business Studios
This is an often-overlooked option that you can find on some flights from Sydney, Melbourne and Brisbane to Abu Dhabi. (Note the 777 flights from Sydney and Melbourne have an older product.)
This cabin is elegant, with lamps at every seat and faux-gold finishes.
Seat choice is important and will vary whether you are travelling by yourself or with other people—this review can help you decide.
As opposed to Emirates, you’ll get to eat whenever you want, not when the crew decides. (Qatar Airways also has dine-on-demand.)
On the A380 Sydney flight, you can stretch your legs and head to the onboard bar.
You can use Velocity Points for an award flight, but you’ll get slugged with a hefty cash co-payment. If you have access to Etihad Guest or AAdvantage miles, you’ll save on taxes and surcharges.
4. Virgin Australia 777 Business Class
Australia’s second-largest carrier flies its flagship premium cabin product from Sydney, Melbourne and Brisbane to Los Angeles. You’ll get an extremely cushy reverse herringbone seat:
and exceptional food (something that I think Virgin Australia beats Qantas at).
On these long Transpacific flights, you can enjoy a drink at the sit-down bar, with a dedicated bartender serving you.
You can also enjoy the same seat on Airbus A330 flights from Sydney and Melbourne to Perth, Fiji and Hong Kong. These planes just don’t have an onboard bar.
3. Singapore Airlines A380 (new) Business Class
Singapore’s flag carrier operates a myriad of seat types on its Australian flights. The flagship version is on A380 flights to Sydney (and soon to Melbourne).
This product is a huge improvement over its older A380, A350 and 777-300ER seats. You’ll enjoy extra privacy and storage, and beautiful styling. Plus, you can convert two centre seats into a double bed.
You’ll also enjoy Singapore Airlines’ renowned customer service, which is consistently excellent. The dining and drink options are top-notch, too.
However, unless you have a bulkhead seat, you may find the sleeping space to be cramped, hence why this product is not rated more highly.
You’ll need access to Singapore Airlines KrisFlyer miles to fly this product. The good news is that fuel surcharges are not applied to KrisFlyer redemptions on Singapore Airlines flights.
2. Japan Airlines 777/787 Business Class
Whilst the aesthetics of this product are getting dated, it receives such high marks as all passengers enjoy great privacy and a lot of space. Whilst set up in a 2-2-2 configuration, these Sky Suites have been cleverly designed to allow window passengers to slip in and out without impeding aisle guests.
You’ll also get superb customer service and delicious Japanese food onboard your flight.
You can find this product flying from Sydney and Melbourne to Tokyo and you can use your Qantas Points or Asia Miles to book an award seat. You’ll want to get in early as award space is snapped up quickly.
Korean Air also flies a version of this product (Apex Suites) from Sydney and Brisbane to Seoul when the 747-8i and 787 are operating, respectively.
1. Qatar Airways A350 QSuite
This is arguably the world’s best Business Class product and we’re lucky to see it on flights from Sydney, Adelaide and Canberra to Doha.
As a solo traveller, you’ll enjoy a high degree of privacy with a sliding door.
However, if you are travelling with a partner, you can turn two centre seats into a double bed.
Or if you are travelling as a group, you can convert four centre seats into a family room.
You can use your Qantas Points or Asia Miles to book an award flight, with the best availability usually found on Adelaide flights.
Summing up
You’ll see that some notable products are missing from this list. Air Canada, American Airlines and Cathay Pacific and all have the same solid reverse herringbone seat but little else to make them stand out.
Fiji Airways has upgraded its Business Class product on their A350s but the customer service leaves something to be desired. The same goes for China Eastern.
Air New Zealand is still stuck in the past with its herringbone seat on its 777 and 787s. Finally, sleeping in the Delta One Suites flying from Sydney to Los Angeles can be cramped.
Whichever flight you book, make sure to check the aircraft type and seatmap to make sure it matches the one you had in mind. Note that equipment swaps can happen in the leadup to departure, so it helps to check your booking every so often before your trip.
You can check out all of our Business Class reviews here and the top 10 First Class products flying to and from Australia here.
I would love to hear from you. Do you agree with my rankings? Why or why not? Please share your thoughts in the comments below.
Supplementary images courtesy respective airlines.
Ranks 9 & 10 – Qantas & United
As I’ve not flown United’s Polaris Business Class, I can’t make on comment on its Number 10 ranking, so I’ll put that aside now.
I’ve flown Qantas extensively, and most readers have too, so I won’t make a lot of comment other than to say the 1-2-1 Vantage XL seats on the A330s & 787s (and on some A380s now) are a huge improvement on the old 2-2-2 Mk II Skybeds. The bulkhead seats that have the full footbox are best (not all bulkhead seats have them). Storage is not huge, but mostly enough. Mattress ‘sheet’ is available (its not a thick pad, like some provide). Reasonably comfortable for sitting & sleeping.
Amenity kit is fairly meh, and PJs are provided.
Food & beverage catering is reasonable, but not dine on demand, and not particularly memorable (you can feel Qantas’ bean-counters have carefully assessed every item for cost lol).
Toilet to pax ratio on Qantas tends to be unfriendly – at 1:14 (789, 333) or worse (A380, some 332s).
IFE content reflects mostly Australian tastes, giving it a bump (but still well outside Emirates’ league)
The wildcard with Qantas is the crew – quality can be highly variable, but every now and then you’ll encounter a super-star that can really lift the flight experience. That magic combination of Australian friendliness & professional dedication that helps Qantas secure a top ten spot (unfortunately you can also get the flip-side sometimes too, just luck of the draw).
The controversial omission
There is an elephant in the room and its name is Cathay Pacific!
The omission of Cathay Pacific from the Top 10 Business Class products flying to Australia is controversial, especially given that Cathay recently improved its bedding and dining service on flights to Australia, and that Cathay is a big part of the Australian aviation market.
While I think the current Cathay Pacific Business seat is rather dated now (especially that bulky side wall which the seat controls and handset are on, impinge into a sense of space while seated), its A350 seats offer reasonable seat storage, and adequate comfort while seated or sleeping. That tray table though is nowhere as good as that offered on the Super Diamond seat (ideally Cathay would abandon its custom seat design for the Super Diamond, given it is superior).
The new Bamford bedding packs are a major plus now, especially that full sized real pillow (that puts other airline pillows to major shame) – it’s essentially the same as the one offered in Cathay First.
There are no PJs, and the amenity kit is pretty ho-hum.
While enhancements have been made to Cathay’s inflight food & beverage service, its still not class leading, but is decent enough. The newspaper menu feels a bit cheaper than the old more formal menus.
IFE is pretty good on Cathay – not SQ or EK quality, but better than most.
Toilet to pax ratio is around 1:12 depending on aircraft.
Service on Cathay is generally professional, even if not particularly expansive.
Personally, I think Cathay deserves a Top 10 spot just for the new Bamford proper pillow lol, but half-jokes aside, particularly as Cathay is using its decent A350-900s and A350-1000s for its major Australian flights, it seems unfair it missed out.
It’s just as competitive as Qantas, if not slightly better.
Still it’s a hard job to compile a list like this, so hats off to Matt, especially as he is just as interested in starting a conversation with his list as he was in making it.
Rank No 6 – EVA Air
EVA Air has only one Australian hub (BNE) which was significantly upgraded recently to its latest Business Class product, on a 787-10 Dreamliner.
It’s 787 Business Class seat (unlike its 777 seats, which use a Cathay type design) are similar to those used by Qantas (the Vantage XL seat), but a bit more premium looking. It has some (but not a huge) amount of seat storage space, and is fairly comfortable, and comes with bedding and PJs (although, sizing runs to the small as you’d expect for an Asian airline).
Amenity kit is Salvatore Ferragamo, a luxury brand, so more up-market than most.
IFE is decent, but more geared towards Asian markets rather than Western.
Toilet to pax ratio on the EVA 787-10 is a friendly 1:11.3, with one of the Business toilet being oversized.
Service is friendly but reserved, and some crew are stronger with English proficiency than others.
The best thing about flying EVA is the food and beverage (much better than its competitor China Airlines). As this route is a Royal Laurel one, premium wines (including premium champagne) and an almost degustation level menu are standard – you’ll never walk off a long haul EVE route hungry, that’s for sure (in fact, you may have to beg off finishing before getting to dessert).
EVA offers some decent fares, for what is now a very good product flying BNE-TPE, and while its Australian operations are pretty limited, in my view it arguably deserves a spot in the Top 5 more than Japan Airlines (which got Number 2) or Etihad (which got Number 5).
Rank No 7 – China Airlines
China Airlines, a Taiwanese flag carrier (not mainland China), has a greater presence than EVA Air in Australia, flying to BNE, SYD & MEL using A350-900s.
Its Business Class seat is very similar to Virgin Australia’s seat (being another customised version of the Super Diamond seat) but with some extra touches like a lamp, etc. Again, some seat storage but less than Qatar’s version of this seat. Comfortable for seating & sleeping.
There are no PJs offered, and the amenity kit is mostly basic.
IFE is reasonable but geared to the Asian market predominantly rather than Western.
Toilet to pax ratio on CI’s A359s is technically a friendly 1:10.6 but as the two rear toilets tend to be used by the Premium Economy passengers as well (although technically they are only supposed to use the rear left one), its not quite so generous in reality.
Service is not as smooth as EVA, and crew mostly stick to the galley & crew rest after meal services, but still reasonable for Business.
Its food & beverage offerings are again not as strong as its local competitor EVA, and there there is no dine on demand (just limited snacks), but crew tend to be pretty fast with meal service (using trays) and generally responsive to call bell for requests.
CI often has very competitive fare promotions, and its tastefully designed Business cabins are certainly nice. While it isn’t really competitive enough to get into the top 5, it does rightly deserve a top 10 place.
Rank No 8 – Emirates
This is one of the ranking where it feels wrong (especially as Etihad got ranked No 5, which despite having a newer seat design, still feels behind Emirates for its overall onboard package).
Emirates has a strong presence in Australia, flying from ADL (777-300ER), BNE (777-300ER), MEL (A380), SYD (A380 & 777-300ER) & PER (A380).
While the EK 777 Business Class seat is in either an uncompetitive 2-3-2 or refurbished 2-2-2 configuration, the EK A380s offer the much more friendly 1-2-1 seating. It’s the A380 seat that was used for the rating so we will focus on that.
While the EK A380 Business seats are a now fairly old design, they still do a very decent job, especially if you get a bulkhead seat (which have the larger footwells). Thanks to the A380 Upper Deck side bins, these seats have very decent seat storage, as well as cute touches like a personal (but unchilled) mini-bar. The seat is comfortable for sitting and sleeping (mattress pads are available).
Amenity kit is Bulgari, but no PJs.
Food & beverage is of a reasonable quality with decent choice, but there is no dine on demand. There is, however, a large bar area at the rear of the upper deck that offers snacks, bartender drinks and an area to socialise and stretch the legs. The crew member tending the bar is typically happy to chat to those who visit.
Service can be variable, but typically Emirates crew do tend to be friendly more often than not.
The toilet to pax ratio is a not so great 1:19, but Emirates does have cloth hand towels in its Business Class toilets, which adds a premium touch (typically you have to be in First Class for this amenity to be provided). Crew regularly freshen the toilets.
The absolute strength of any Emirates flight is its world class IFE, and it’s no exception on the A380. The range and depth of content is huge, and will keep anyone satisfied and unlike Qatar or Etihad, Emirates is much more restrained in censoring content.
All-in-all, a number 8 ranking, just above Qantas & United, feels unduly harsh for Emirates. While its seat has been around longer than others, it still holds up very well with the latest ones (given it was ahead of its time) and it outperforms some of the airlines ranked ahead of it.
It really deserves a Top 5 placing in my view.
Rank No 3 – Singapore Airlines
As stated by Matt, SQ flies a myriad of seat types on its Australian flights, with a mix of regional and long haul seat types, so I won’t seek to address them all. Also, as I’ve not flown the current refitted A380 Business seat referred to, I don’t have any direct experience to impart, but I am glad that they’ve moved away from the older flip-down bed seats as they were neither good as a seat nor a bed (the bed being hard, the seat being very limited in movement, so you weren’t comfortable in either).
SQ doesn’t offer dine on demand (apart from some limited snacks), but has a well liked book the cook service that expands the options available. Quality of food & beverage is better than most airlines.
Service is sometimes called robotic by some, but is better called ‘by rote’, and if you need something, crew are responsive (and isn’t that more important).
One of the best things about SQ is the quality of their IFE – it’s up there with Emirates (although not as extensive, as no-one beats Emirates in that regard).
I have read that some regard the new A380 seat as pretty firm, but given the seat is far more ergonomic now (with a wider range of movement), thanks to it adopting the more conventional lie flat bed approach (seat goes back and down to turn into bed), I still think you come out ahead. Bulkhead seats still get the benefit of the unrestricted footwell, which makes them preferred.
While I’m not so sure SQ deserves a top three spot, given its seating is still not industry best on most of its fleet (even though I know some are fans, I wish they’d just put in a seat like Qatar’s A380 seat across all their fleet), it’s the rest of the onboard experience on SQ that definitely puts it in the upper half of the Top 10.
Rank No 4 – Virgin Australia
There is no doubt Virgin Australia added some much needed competition to Qantas, which resulted in both carriers lifting their game.
The Virgin Australia 777-300ER Business Seat is indeed a very comfortable seat, with modest storage (just not as much as Qatar’s version of this Super Diamond seat).
I agree with Matt that Virgin Australia tends to outperform Qantas on Business catering. No dine on demand (apart from a snack menu) but reasonable choice.
Crew quality can vary a little, but is typically friendly and interested (just perhaps not as consistently good as in the past).
IFE is decent, although not as extensive as some others.
Amenity kit is nothing special, but PJs are provided.
A generous toilet ratio of 1:8 pax – 1:12 pax (one of the three toilets is marked preferentially for women)
It’s a very good looking cabin, and the crew offer some of that Australian cultural touch that people enjoy. Some elements may not be as strong as on other airlines, but still worthy of a top 5 finish.
Rank No 5 – Etihad
This is the ranking I would disagree with most.
Etihad fly to BNE (787-9), MEL (787-9) & SYD (777-300ER). The Dreamliners have the latest ‘Studio’ seat, whereas the 777 has the much older and dated seat.
Etihad arrived in Australia with a big splash, and make some big leaps in those first few years, but since then has done a lot of cost-cutting and service reduction as it tightens it belt. It still deserves credit, however, for lifting the bar higher for a time.
The Studio seats do have some small stylish touches, but the air-cushioned seat is not particularly great, and there isn’t a lot of seat storage. Privacy is not particularly high either due to the backwards/forwards seating, which often means you can stare at someone across the way when looking off to the aisle. In some ways it shares the DNA of the Qatar Q-Suites, just without the doors.
Food & beverage has suffered from cost cutting – not terrible, but not as competitive as say Qatar.
Toilets are standard Dreamliner sized, with the ratio a less than generous 1:14 toilet to pax ratio.
Amenity kit is Aqua di Palma (better than typical) but no PJs.
Crew quality is pretty variable and not that polished these days.
I wouldn’t have put the Etihad Dreamliner Business product above Emirates A380 Business Product (or the great EVA Dreamliner, CI A350 or even Qantas’ Dreamliner product). It makes a top 10 showing, but in the bottom half in my view.
Rank No2 – Japan Airlines
This is the one that was a surprise for me.
Japan Airlines services MEL (787-8) & SYD (787-9) and its Business seat is the (Apex) Sky Suite for both, in an outdated 2-2-2 arrangement that is a cut above thanks to the (Apex) Sky Suite’s design, which allows direct aisle access for everyone (the window seats are staggered).
The high walls of the suite (which apart from the window seats, are only partially enclosed) create privacy, and the window seats offer even more privacy after take-off and before landing.
The suites are fairly narrow, and storage space immediately in reach from the seat is very limited. There is, however, room to store a small cabin bag on the floor under the IFE monitor, which is good, and the seat footwell is a full sized open affair (giving your feet room to move). There is also one of the better mattress pads (although it doesn’t fully cover the entire sleeping area) to dress the seat with for sleep.
Food and beverage offerings are not dine on demand (but there are some limited snack dishes you can order), and offerings and portion sizes will not appeal to everyone (there is not a huge selection – pretty much just a Western or Japanese choice), but those who love Japanese dishes will be happy (the Western menu tends to be weaker, with less care as to presentation).
Cabin service tends to be fairly rote, and the english proficiency of the crew can be very variable (but at least one will be proficient in English).
IFE is not extensive and the amenities kit is very meh but you do get some quirky interesting stuff like a face mask or the self heating eye mask. Toilets are on the small side, with a less friendly 1:14.6 (SYD) or 1:15(MEL) toilet to pax ratio, but they have a washlet bidet function and are kept reasonably clean by the crew.
Most of all, with Japan Airlines, is you get some of that quirkiness that is synonymous with Japan, and is authentic to its home country (whereas most airlines are largely homogenous regardless of their home country).
That said, there are other airlines with a much stronger claim to the Top #2 spot than JAL for its onboard Business Class offerings, and while the (Apex) Sky Suite has some good things about it, is is far too narrow and really only the window seats enjoy the higher privacy that the (Apex) Sky Suite can offer.
As this a ranking of the Top 10 Business Class Products Flying, I’m excluding consideration of all ground services, focussing only on what is offered onboard.
1st Rating
Undoubtedly, Qatar is in top spot (#1) for its onboard Business Class offerings to its Australian ports (which are ADL, CBR[via SYD], MEL, PER & SYD).
One of the SYD services (which has the connector CBR flight) – the A350-1000 – & the ADL service – the A350-900 – are fitted with Qatar’s latest Business seat, the Q-Suite. The Q-Suite sacrifices some space of the old seat, to create a greater of feeling of privacy while seated (you are still pretty visible to anyone standing in the aisle or up in the seat though). It’s a somewhat firmer seat as well, with a somewhat smaller footbox.
Qatar’s other services (the second SYD service and the PER & MEL service) are A380-800 services (with 8F/48J/461Y config). These have Qatar’s older but very comfortable 1-2-1 business seats, with decent odds & ends storage, and very decent comfort seats.
In terms of the Business seats between the Q-Suite A350s & the A380 seats – I actually prefer the A380 seats. Yes, the illusion of privacy is nice with the Q-Suite, and it is an advanced product, but it comes at the cost of a firmer seat, not as comfortable for sleeping, with less storage space for take off & landing, and some seats are much better than others.
Plus there is a bit more competition for the toilets on the A350-1000, compared to the A350-900 and A380, which have a more friendly 1:11 toilet to pax ratio.
Aside from the seats, what you can expect on Qatar is that you’ll never go hungry with it’s dine on demand, with food that is decent (sometimes a bit more), & and a serviceable wine list that sometimes surprises and delights – which is more than most airlines can say.
Service can vary, but is almost never terrible, and typically consistently decent. Crew are also good at keeping the toilets clean, and it helps that Qatar provide disinfectant wipes in Business Class toilets (unlike many other airlines).
I do wish they provide real cloth hand-towels in the toilets though in Business, like some airlines (i.e. Emirates), but I’m glad they got proper paper towels (for a while they only offered tissues, which are useless for wiping hands dry).
The only really bad thing about Qatar’s on-board Business offerings to Australia is that they do censor their IFE content, significantly, so some movies can lose large chunks. Their amenity kits, while not cheap, are a bit meh also – but its a pretty minor part of the experience.
I’ve flown Qatar a lot over the years – it’s far from a perfect airline (I’ve yet to find any airline reach that benchmark) – but in terms of what you get for what you pay (Qatar can be very price competitive), it performs pretty well (which, considering its massive expansion over recent history, is noteworthy). And its onboard Business class product puts many others to shame.
Just returned from the UK flying China Airlines. While I found the overall experience most enjoyable there were a few things that could improve and I agree with some of Richards comments.
Pros. Excellent personal space and set up. Hard product was fresh and classy.
Crew. Initially a little reserved but once you made and effort with them you could not fault them. Maybe it’s a cultural thing.
Wine list. No complaints, German Riesling was superb.
Snack bar was a bonus if you got the munchies.
Price.
Cons. Bed was pretty hard and needs some protection.
Inflight entertainment limited in western choices. Music selection poor.
Food. Food was ok but lacked presentation. Selection was limited also. But plenty of food was available.
Lounges. Melbourne lounge was fine and offered most things. Taipei lounge was spacious and comfortable but had a poor selection of drinks and food. Plus it was an interesting journey to find it! Showers were excellent. The shared lounge in Gatwick was adequate but nothing to write home about.
The biggest bugbear to me was the 6 hour stop over but I surpose that’s what you have to expect on smaller carriers.
I would definitely fly them again, the 350 plane is a gem and the hard product would be great with the inclusion of a mattress.
Best business class I have flown so far is Virgin to Honk Kong. Followed by Oman Air. Malaysian is very hot and miss. Royal Brunei are fantastic other than the most boring airport in the world that I have experienced.
My first post so please be easy on me!
Last year went Etihad to JFK & return by JAL (787)& Virgin definitely better- cabin crew,comfort & Food. Could not get my feet confortable on Etihad due to the angle.
I have flown Business on Qantas, Singapore Korean & Lufthansa over the past few years.
Top marks Virgin.
I love the sleeping surface unencumbered by a hole for my feat and as a tall side sleeper the slightly short bed doesn’t bother me. (I also love BA’s window seats for the same reason).
Food is impeccable and I love the selection of sake and shochu. My only complaint, the Melbourne flight is so late I can’t get the full enjoyment of it.
I’d love a Melbourne-Haneda service but that might be a wish too far