This is essentially an Etihad lounge that provides eligible Etihad and partner Virgin Australia passengers a place to relax before departure.

From 23 October 2018, this lounge will be taken over by third-party lounge operator No1 Lounges and rebranded from Etihad First & Business Class Lounge to The House, with renovations coming in 2019. From 28 October 2018, all Virgin Australia international passengers will be directed to this lounge.

Following all the publicity around the cuts Etihad has been making lately, I was curious if these would impact the service at the Sydney lounge and on my flight to Abu Dhabi and Frankfurt.

Lounge location

The lounge is located in the Sydney International Terminal Pier C, adjacent to Gate 51.

My location
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Lounge seating

The lounge is located downstairs from the welcome foyer. Despite a relatively full A380 service the evening I visited, the lounge did not feel too busy, with enough lounges and dining tables for all guests.

The main lounge area has clusters of four single leather seats facing each other, single seats facing the tarmac and others located alongside the curved hallway wall.

The House Sydney lounge seating area
The House Sydney lounge seating area

A bar table separates the dining area and the main lounge, where you will find power points to charge your devices.

The House Sydney lounge power points
The House Sydney lounge seating area

In 2019, this lounge will be expanded to create a new entrance, reading room, private room and lounge area, increasing its capacity by over 50 per cent.

Food & drink

A tendered bar serving wines, cocktails and spirits is located on the furthest wall of the lounge providing views to the tarmac for those sitting on the far-right stools. Coffee is also available, with freshly-prepared juices and smoothies coming in 2019.

The House Sydney lounge bar area

Despite the well-publicised cuts to the Etihad service and amenity offerings, Etihad has retained the à la carte dining in the Sydney lounge. Unlike previous visits, staff no longer serve beverages to the dining area, so make sure you grab a drink from the bar or self-serve buffet before you take a seat.

The House Sydney lounge menu

The staff working the dining area did not seem overly attentive to the mess left by the previous guests and did not clean the tables between sittings for the entire duration of my dining.

The House Sydney lounge table mess

Considering I had an onboard supper service coming up, I opted for the Flinders Island Lamb ‘Slider’, which I assumed would be small, however, it came out as a full-sized burger.

The House Sydney lounge slider

The self-service buffet has a selection of hot and cold dishes as well as desserts and drinks on hand.

The House Sydney lounge self-service buffet
The House Sydney lounge bar
The House Sydney lounge bar
The House Sydney lounge drinks
The House Sydney lounge wine
The House Sydney lounge wine
The House Sydney lounge coffee machine

Amenities

Along the hallway from the dining area to the bathrooms, there is a children’s playroom full of toys, games and a TV with games console to keep the kids occupied.

The House Sydney lounge children's playroom

Showers are available within the bathrooms.

The House Sydney lounge bathroom
The House Sydney lounge shower

The business centre features Apple computers and complimentary WiFi is available throughout the lounge, however, I clocked speeds at 0.24/0.11 Mbps download/upload, rendering it pretty much unusable.

The House Sydney lounge business centre

Secure hand luggage storage and cloaking facilities located on the foyer level.

Separate male and female prayer rooms are also available.

Lounge access options

  • By class of travel: The Residence, First and Business Class travellers on Etihad flights and Business Class travellers on Virgin Australia; as of February 2019, there are unconfirmed reports that British Airways passengers can also access this lounge (I would recommend The House over the Qantas International Business Lounge for Business Class passengers but First Class passengers would be better off going to the Qantas International First Lounge)
  • By Etihad Guest frequent flyer status:Gold or Platinum members travelling on Etihad or Virgin Australia
  • By Velocity Frequent Flyer status: Gold or Platinum members travelling on Etihad or Virgin Australia
  • By Virgin Australia Lounge membership: when travelling on Virgin Australia flights to New Zealand
  • By day pass: $80/40 for adults/children aged five and above when booked online; children four and below are free; add $10 when paying at the door

Other The House/Etihad lounge reviews

Other Sydney lounge reviews

Summing up: our take

Overall, The House at Sydney Airport is a great place to kick off your journey. It has ample seating, great food options, a room to play for the kids and views across the tarmac for aviation geeks.

Although the service has declined compared to previous visits, it is still the only Business Class lounge to offer restaurant-style à la carte dining at Sydney Airport.

Considering the ‘conscious uncoupling’ of Virgin Australia and Air New Zealand, this lounge may become more crowded as more Virgin Australia passengers are granted entry.

The House Sydney lounge overview was last modified: May 28th, 2019 by Greg Stone