Review

Qantas 787 Domestic Business Class overview

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When Qantas announced the Dreamliner domestic trial flights schedule, I jumped at the opportunity to fly the aircraft before it commences international services.

I wanted to maximise my time onboard, so instead of a quick Sydney to Melbourne dash, I booked a longer flight from Melbourne to Perth.

Fleet & Routes

Qantas kicks off its first Boeing 787 international service from Melbourne to Los Angeles on 15 December 2017, operating six days a week.

With the arrival of more aircraft, Qantas will then commence the Perth to London flights on 24 March 2017, followed by new and existing routes potentially to Europe, North America, South Africa and Chile.

The Cabin & Seats

Qantas has fitted its Boeing 787 with 42 Business Suites, 28 Premium Economy and 166 Economy seats.

Qantas selected the same Thompson Aero Seating Vantage XL seat as fitted on its fleet of Airbus A330 and the same seat to be refitted onto the A380. Aside from the manually adjustable privacy divider and darker colour scheme, the seat remains mostly unchanged from the A330 product.

The seats are positioned in a staggered 1-2-1 configuration with 30 seats in the front cabin and 12 in the rear mini-cabin.

The seat is wide and very comfortable. It can be partially reclined for takeoff and landing and converts to a two-metre flatbed.

Immediately after takeoff, the crew dimmed the windows, however, they mentioned to me that I was free to adjust my window brightness accordingly.

A shelf sits alongside the seat with an L-shaped storage compartment on top, which has a water bottle and headphone holder.

Seatmap & Seat Choice

All window seats are labelled A or K, however, not all are true window seats. In this staggered seat configuration, only the odd-numbered seats are next to the window (with the bench and storage located on the aisle), whereas the even-numbered seats are positioned next to the aisle (with storage next to the window).

The middle E and F seats have an adjustable privacy divider which can be manually raised or lowered.

The bulkhead seats in Row 1 and 10 are the best seats in the cabin as the foot cubby is bigger than the non-bulkhead seats.

Row 5 is missing a window in the fuselage.

My only complaint with this seat design is that the storage unit is completely open, which is more of concern for window seat passengers, as the storage unit is easily accessible from the aisle. I personally wouldn’t feel comfortable leaving my personal belongings here whilst sleeping. Only the bulkhead seats have an enclosed storage compartment under the IFE screen.

Service: Food & Drink

Here was the menu from my flight:

The service on my flight was professional and the meal flavoursome. I chose the egg white omelette with ricotta and basil, roast tomatoes, wilted spinach and parmesan for breakfast, followed by a sticky date and ginger cookie.

Qantas has introduced new tableware to coincide with the launch of the Dreamliner. According to the airline, the 11% weight saving from the new tableware including fine bone china crockery, brush finished stainless steel cutlery and glassware will result in an annual saving of over half a million kilograms in fuel.

Inflight Entertainment

The inflight entertainment system has a 16-inch screen and offers tilt adjustment, so you will have no trouble viewing it when reclined or laying down in bed mode. There is a large selection of content, from new release movies and TV shows.

Power adapter, USB and headphone sockets are located close to the seat and allow you to charge devices in the storage unit.

Amenities

There is a self-service bar between the two Business Class cabins but no amenities were provided on this domestic flight.

One lavatory is located at the front of the aircraft, which is exclusively for Business Class passengers:

and two more are located in front of the mini-Business Class cabin, which Premium Economy passengers can also use. That means that there is more foot traffic in the mini-cabin because Premium Economy passengers will pass those three rows to use the bathroom.

Premium Economy Class

Premium Economy is arranged in a 2-3-2 configuration:

Photo courtesy Andrew Dean

Economy Class

and the Economy cabin in a 3-3-3 configuration:

How to redeem points for this flight

I booked this flight using 36,000 Qantas Frequent Flyer Points and ~$36 in taxes. Given the cash fare at the time was $2,150, this provided a redemption value of 6c per point, which is triple our redemption target for Qantas Points.

You could also use a number of other points currencies to book this flight, with details found in the guide below.

Lounge Access

Departing Melbourne or Perth, Business Class passengers can use the Qantas Business Class Lounge.

Our other Boeing 787 Dreamliner Reviews

Summing up: why choose this flight?

The highlight of this flight was by far the aircraft itself. The Dreamliner is a beautiful aircraft to fly.

Larger dimming windows, higher cabin humidity, lower cabin pressure, a quieter cabin and a smoother flight mean you’ll arrive at your destination feeling better than flying an older aircraft.

Plus watching the 787 wingflex through the enormous windows as the weight transfers on takeoff is a beautiful sight to behold for any aviation geek!

The customer service and food on my flight were on-point—it was obvious the crew are incredibly proud of their new aircraft.

A final surprise was that after recognising my passion for aviation early on in the flight, the cabin crew offered me a tour of the cockpit when we arrived in Perth!

Qantas 787 Cockpit

Qantas 787 Domestic Business Class overview was last modified: December 14th, 2017 by Greg Stone

Comments Expand Comments

  1. Burt

    Great picture as always, Greg!

    Actually am wondering what kind of camera and lens you are using for interior shots. Seems wide and very sharp! Would you mind sharing?

    Cheers!

    • Greg

      Thanks Burt, appreciate the feedback! I use a mirrorless Canon which is a great size for travel and a mix of lenses including an 8mm fisheye, 15-45mm and 11-22mm

  2. David Barwick

    I’ve been lucky enough to experience Premium Economy twice now on the Perth-Melbourne route. Excellent service and experience at economy prices. One benefit from Gold Membership in being able to select seats early.

  3. Dave

    Great Review! I love it! Lucky you, you even got to view the cockpit 🙂 This makes me want to choose this Aircraft even more!

    I am [trying to] planning a trip to Europe July next year with my partner and I, and have looked into flight options, I will be considering this one for sure. Non stop to London from Perth. Im new to pointhacks and have read up on the articles, yet there is still so much more to it!

    Its going to be very hard for me to try and get business class tickets for both of us I believe and especially if I am trying to redeem Points, I’ve had a quick look and its about 260,000 points for both of us return.

    Would you pay the money or try and get points for this flight to London on the 787?

    Worth every penny?

    • Greg

      Thanks for the feedback Dave and sorry for my late reply.

      I would personally use points on the Perth to London leg if you can find the reward seats as I’ve read the paid QF fares are higher than all the other one stop competing options.

      As to whether it’s good value, the best thing to do is take the $$ fare value and divide it by the points required. This is the value you’re getting per point. The higher the better!

      Hope you have a great trip! You’ll love the aircraft!

  4. Malcolm

    Our big problem with this seat is that if you’re old enough to need glasses, the screen position when you’re reclined is really inconvenient. The reclining process brings you too close to the screen to be comfortable. First world problems I know, but it’s important that this is mentioned, for our ‘older viewers’. I’m guessing all the point hack authors are young?

    While I’m at it, the 787 is nice, but it’s nowhere near as quiet as the A380. The big bird still wins hands down…

    • I don’t think they are releasing Premium Economy seats to book on domestic routes, opting to allocate them to passengers flying in Economy and holding Qantas elite status. However, you could have a try doing a dummy booking in Economy and seeing if you can select a Premium Economy seat from the seatmap (before purchasing, of course).

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