With a large contingent of the Point Hacks team working remotely—as to be expected from a travel blog—we got together in Japan’s capital in late August-early September for a four-day team meetup.
We had a couple of partners come along:
and enjoyed the incredibly kitsch but entertaining Robot Restaurant extravaganza:
We also have a few others working both as contributors and behind-the-scenes who were unfortunately unable to make it.
We had our first team meetup in Singapore last year.
Here is how each team member travelled to Tokyo and what they thought of the experience:
Matt from Los Angeles in ANA 777 First Class
Role: As Managing Editor of our Australian site, my mission is to produce content that helps you to travel more cheaply, frequently and comfortably
Based in: nowhere right now—I left my home base in Austin, Texas at the start of 2018 to digital nomadize around the world
Cost: 110,000 Virgin Atlantic Flying Club miles + $355 in taxes return
This one of the best redemptions in the world and I do not expect it to last much longer! For comparison purposes, a Singapore Airlines First Class flight from LA to Tokyo prices at 95,000 KrisFlyer miles one-way—I forked out 110,000 miles return. Virgin Atlantic miles are transferable from Marriott Rewards.
Prior to boarding, I spent an hour in the Star Alliance First Class Lounge, which was not anything special, so I headed to the adjacent Business Class Lounge for a hot shower and a relax on the outdoor patio.
As I was departing in the darkness of the early morning, I did not see the exterior of the plane was plastered in Star Wars livery—I only realised I was on one of ANA’s themed planes when the first thing that happened upon boarding was a Yoda doll being thrust into my hands for a photo!
The flights there and back were about ten hours each, the perfect amount of time to enjoy the delectable food and watch a couple of movies from the relatively limited Hollywood selection:
before getting some shut-eye on the extremely comfortable bed with a foam mattress pad (although I still think Cathay Pacific’s First Class bed has more cushion).
The customer service was attentive, friendly and warm, as to be expected from a Japanese airline.
I flew in and out of Tokyo’s Haneda Airport, which is more convenient to access from most parts of the city. The main ANA Suite Lounge (First Class Lounge) was packed to the brim with a two-hour wait for showers and à la carte dining tables, so I walked ten minutes to its much smaller counterpart, was first in line for a shower and enjoyed the more peaceful, intimate space.
Two days after team meetup in Tokyo, Keith and I were caught in Typhoon Jebi in Kyoto. The next day I flew up to Hokkaido and six hours after arriving, I was in an earthquake and my Airbnb lost power for 48 hours. Then I decided see out the rest of my time in Japan at a beach back on Honshu but once there, there was torrential rain and a tornado warning. Don’t worry—I still adore Japan but I do not think I would recommend visiting during typhoon season (July to October).
Keith from Sydney in Japan Airlines 787 Business Class
Role: As the Founder of the site, I have had my hands in everything right from the start
Based in: Sydney
Cost: 78,000 Qantas Points + $200 in taxes one-way
I did not use any lounge in Sydney—straight to the gate for me.
The Sydney – Tokyo Narita day flight was great, with good service. The Western menu was not amazing—I should have ordered the Japanese set menu instead. It was a comfortable seat for lounging, with great privacy and direct aisle access from the window seat.
The lounge in Narita was fun, with beer machines, good dumplings and Japanese food, and a decent sake selection. The return flight was good but I slept poorly due to a little turbulence, cabin temperature and something to do with the seat and bed configuration not quite working for me.
Daniel S from Sydney in THAI 747 & A350 Business Class via Bangkok
Role: As Senior Writer, I take care of our credit card guides to help get you the best deal on your spend
Based in: Gold Coast
Cost: 50,000 United MileagePlus miles + $93 in taxes one-way
I lounged hopped in Sydney. I liked the view from the American Express Lounge, which overlooked the runway and had the city in the background. Breakfast in the SilverKris Lounge was great and was nice and quiet with plenty of seating. The Air New Zealand Lounge had great coffee but even though it is a very large lounge, it was packed and I managed to get the last seat going.
The 747 flight to Bangkok was very good—being on the upper deck, it felt very private, and the cabin crew were very attentive.
Steven from Manila in ANA 787 Economy Class
Role: As Operations Manager, I am responsible for the daily operation of both the Australian and New Zealand sites
Based in: Tagaytay City, The Philippines
Cost: $588 return in cash
The ANA Economy Class seats were surprisingly comfortable and roomy for my height (5’10”). The inflight food and service were spot on, in typical Japanese style, with good choices for drinks including beer and highballs.
The inflight entertainment system also had a nice selection of movies and TV series, from Hollywood blockbusters to Japanese anime, and kept me awake for the relatively short four-hour flight.
For a budget traveller like me, the experience of flying with a full-service airline like ANA was definitely worth it, even for the added cost.
Daniel K back to Auckland in Cathay Pacific A330 & A350 Business Class
Role: As Managing Editor of our New Zealand site, I spend most of my time teaching Kiwis how to earn anything but Airpoints Dollars!
Based in: Auckland
Cost: 25,000 Asia Miles for Tokyo – Hong Kong + 78,000 Qantas Points for Hong Kong to Auckland, with taxes of $155 total one-way
I enjoyed a comfortable flight aboard the A330 with Cathay Pacific’s regional Business Class product to Hong Kong, then I then spent many pampered hours in Cathay’s First Class lounges, The Pier and The Wing, and probably ate far too much food.
I then enjoyed an amazing sleep onboard A350 Business Class before arriving home in Auckland.
Todd from Singapore in Singapore Airlines 777-300 Business Class
Role: As Lead Software Developer, my job is to optimise the technical side of things
Based in: Singapore
Cost: 53,000 Velocity Points + $32 in taxes one-way
The SilverKris Lounge at Changi is one of the best I have spent time in—it is much better than the lounge in Sydney, where I would recommend travellers to go to the Air New Zealand Lounge instead. And it is miles ahead of the KrisFlyer Gold Lounge at Changi, which is the facility for anyone holding Star Alliance Gold but not travelling in Business Class.
My flights in both directions were the Boeing 777-300, however, the flight to Tokyo had the older fit-out, which was mostly evident through the dated inflight entertainment system.
Singapore Airlines has a special multi-set Japanese menu for flights to/from Japan that is definitely worth a try.
Dave back to Melbourne in Qantas A330 Economy Class
Role: As Product Lead, I look after our digital presence and marketing strategies
Based in: Melbourne
Cost: $450 one-way in cash
Using the lounge passes that came with my Qantas American Express Ultimate, my brother and I were able to use the Qantas International Business Lounge at Narita prior to our Economy Class flight home. The lounge was spacious and had a great outlook out onto the tarmac and had the additional benefit of being right next to our gate.
The Economy seat itself was nothing special, and a good portion of my leg room was lost due to an obstruction under the seat in front of me. The inflight meal was better than expected—I felt like Qantas has made an effort to up their game in that regard.
Rick back to Melbourne in Japan Airlines 787 Business Class
Role: Analytics & Strategy
Based in: Melbourne
Cost: 78,000 Qantas Points + $260 in taxes
I thought the Japan Airlines First Class Lounge at Narita had some great features like the sushi bar and shoe-shining station but it was quite crowded.
I found the 787 Business Class seat to be a little dated but its design optimised privacy, storage and space wonderfully.
The highlight for me was the bento box, which contained six separate segments, each with 4-5 seasonal elements coming together to form some delicious Japanese fusion flavours—my favourite being the bonito broth jelly with cauliflower purée topped with caviar.
Japan is an increasingly popular destination for travellers from Australia. We hope seeing how each of us travelled there can provide you with some inspiration to use your points on a trip north—perhaps for the Summer Olympics in July-August 2020.
And now you can put some faces to names so that you know who is actually behind the blog you are reading right now!