As part of a recent Air New Zealand flight with my family to Sydney, we enjoyed the comfort of Air NZ’s innovative Premium Economy Spaceseat thanks to an Airpoints OneUp upgrade.
This was one of the best value uses for my hard-earned Airpoints Dollars, and I was keen to enjoy the Spaceseat given that Air NZ are set to dump it for business reasons, despite its award-winning nature and being a part of the fleet since 2011.
Given the excellent experience and despite the seat’s potential demise, this is a brief overview of what to expect. We’d encourage you to grab the chance if you get one to try it out for yourself or farewell it one last time before it is gone for good.
Aircraft and schedule
Between New Zealand and Australia
Flights across the Tasman are generally the cheapest and easiest way to access the Spaceseat, however Air NZ operates a large confusing mix of aircraft across the Tasman, mostly utilising single-aisle Economy-only Airbus A320s or their ageing two-class Boeing 767-300s.
Luckily, Air NZ does maximise the use of their larger long-distance fleet, so some flights from its Auckland hub offer wide-body aircraft fitted with Premium Economy each day to Sydney, Melbourne and Brisbane. The trick to getting the Spaceseat is to keep an eye out for the Spaceseat label in the online booking process, and hope they don’t have a last-minute aircraft swap.
Air NZ’s alternative Premium Economy is a commonly-used Zodiac model which is still nice, but much more common, while the Spaceseat is only fitted to their Boeing 777-300ERs.
This all means there is usually one morning Air NZ 777-300ER flight fitted with the Spaceseat each day to Sydney, Melbourne and Brisbane.
Between New Zealand and the US
The Boeing 777-300ER is primarily utilised by Air NZ for their twice-daily Auckland to Los Angeles and once-daily San Francisco services, which are overnight flights in both directions.
Velocity Frequent Flyer
A one-way Premium Economy ticket from Sydney, Melbourne or Brisbane to Auckland costs 26,700 Velocity points, whilst it seems that Premium Economy redemptions on Air NZ long-haul flights, such as Auckland to the US, are not available according to its award chart.
Having said that, this situation is a bit theoretical as it can be hard to redeem a Premium Economy award seat with Air NZ through Velocity. Please comment below if you have.
Singapore Airlines KrisFlyer
KrisFlyer does not offer Premium Economy redemptions on its Star Alliance partners.
Air NZ Airpoints upgrade: my experience
While our original booking was ‘Seat Only’ (i.e. Economy), we knew that the flight was scheduled to be serviced by a 777-300ER, so we decided to make an Airpoints OneUp upgrade bid offer to enjoy the Spaceseat during the flight over.
This was accepted about a week out from the flight’s departure. I consider an upgrade bid to be one of the best methods for maximising value from Airpoints Dollars redemptions.
Premium check-in was fast and easy, providing us all with plenty of time to relax pre-flight in the Auckland Air New Zealand lounge, sadly not an inclusion with the Spaceseat ticket, but I could enter thanks to my Virgin Australia Platinum status.
The Air New Zealand 777-300ER currently has 44 Spaceseats in a 2-2-2 layout. Both pairs on either side of the plane are angled toward the windows, while the centre pairing’s seats are angled away from each other with a centre table enabling both passengers to dine together:
Noise-cancelling headphones and a bottle of Waiwera mineral water are waiting at each seat when you board:
Having the earphone jack and remote for the entertainment system built into the side of the seat makes it much more convenient than having cables dangling in front of you, particularly while eating:
The Spaceseat design is the same beige white leather found throughout the Business cabin and incorporates a hard shell back, similar to that often found in most airlines’ Business Class. This allows the seat to slide forward in recline (although only to angle-flat) without intruding on the space of the person sitting behind:
The sliding mechanism is manually operated rather than powered like most Business seating arrangements, which does make it a little difficult to operate, something that was addressed as the cabin crew made their way around everyone to check if they need any assistance.
Being seated by the window allowed me to enjoy the beautiful sunny day that was on display during our flight:
Given such a stunning day, I did appreciate how the entertainment screen was designed to swivel out from the back of the seat in front and angle to where it suits you best, great for deflecting the sun’s glare on a morning flight:
You can read our guide on how to choose the best seat for your flight here.
Food and beverage
Being a morning flight, there was a light continental cereal and fruit breakfast option available for those that prefer or don’t do a heavy breakfast:
The two hot breakfast options – cheese omelette or tuna fishcakes – were a reduced selection of what is offered in Business Class, so while the options are limited, the quality is just as good.
While I had already chosen to eat in the Air NZ lounge, I decided to try out the tuna fishcakes, which sounded superb and didn’t disappoint. The meal was accompanied by a fresh croissant and a proper Kiwi mug of coffee (no teacups here):
The service from the crew was excellent (as always with Air NZ), with the added attention in the Premium Economy section allowing me to enjoy a couple of glasses of sparkling wine during the flight.
Our other Air New Zealand reviews
- Air New Zealand 787 Business Premier overview
- Air New Zealand Premium Economy 777-200 review – NZ104 Sydney to Auckland
- Air New Zealand Business Premier 777-200 review – NZ103 Auckland to Sydney
The Premium Economy Spaceseat is another great innovative development from Air NZ, but it’s a shame that it appears that the economics of the seat just don’t stack up for the airline.
If it makes sense for your travel plans, you should grab the chance to try it out before it goes. There’s no confirmed date yet so, for now, there is normally one option each day to the three main East Coast Australian cities when departing Auckland.
When the Spaceseat is combined with the premium check-in, extra luggage allowance and Air New Zealand’s excellent cabin service, the low-$400s starting cost for a ticket can be good value in its own right.
The best option for those looking to leverage the best value from both the experience and their Airpoints Dollars is to try for a OneUp upgrade, whilst if you have Velocity points, this represents a good-value outright redemption.
All in all, I believe it will be a sad day when Air NZ does away with the innovative seat that they have received so many accolades for.
How about you? Have you flown Air NZ’s Premium Economy Spaceseat, and what did you think?
Supplementary images courtesy of Air New Zealand