There are many third-party payment platforms in the market today. All of these offer the ability to earn the full value of frequent flyer points when using either a Visa/Mastercard or American Express card, or both. Given that many card providers exclude certain transactions from earning points, this is a great benefit.

There is now a payment platform that not only offers this but more. The full value of credit card reward points when using any type of point-earning card plus the opportunity to earn even more points. And this opportunity is also available on bank transfers.

Plus, new users can get a Point Hacks exclusive 50,000 Bonus PayPoints when you transact $50,000 or more per month, during your first 3 months of using an eligible payment method. Terms and Conditions apply.*

Don’t have a credit card? No worries! You can still earn points even then.

And what is this payment platform? It’s pay.com.au.

Read on to see how you can get your business’ points balances ready for take-off.

What is pay.com.au?

Pay.com.au or Pay, is a third-party payment platform that made its debut on the market about 12 months ago. Initially, Pay provided businesses with the option to earn full reward points on all bank transfer transactions made through the platform. These included all transactions that are normally excluded from earning points through most credit cards, or at best the earning rates are heavily slashed.

Pay.com.au dashboard

Such expenses include payments to government bodies or the ATO. These types of expenses are usually the largest expenses that businesses face, which is why the Pay platform is so rewarding for businesses. 

Pay has since expanded to now also include BPay transactions, introduced it’s own rewards program and allows businesses to earn points on bank transfer transactions.

How much does Pay cost?

The fees charged through Pay is dependent on the type of payment card that you use, along with the Pay Plan that you are currently on. 

Free Regular Premium
Monthly FeeFree$85$165
Payment Processing Fee: Mastercard*1.00%0.90%0.80%
Payment Processing Fee: VISA*1.20%1.10%1.00%
Payment Processing Fee: American Express*2.10%2.05%1.90%
Payment Processing Fee: Bank Transfer0.2%0.1%Free
* Processing rates are exclusive of GST.

How does Pay compare to its rivals?

The table below shows how Pay compares with other similar platforms. These include B2BPay, RewardPay and Payment Logic. Here is a quick comparison of the services offered.

Pay.com.au Logo
Pay.com.au
Payment
Logic
RewardPayB2BPay
All major credit cards
Cheapest rates
Points Concierge
Seamless customer interface with accounting integrationsComing soon
Travel bookings & points redemption service
Flexible Rewards Currency

As you can see, Pay is very competitive against its major rivals. But what makes it stand apart from the rest is an additional feature that is unique to Pay. And that is PayRewards.

What is PayRewards?

PayRewards is the loyalty program for Pay. It is what makes Pay stand out from other third-party payments platforms in the market. 

In addition to earning reward points from your point-earning payment card, Pay customers can also earn additional points through PayRewards, known as PayPoints. So, any savvy points collector can see that there is a double-dip opportunity here!

Any PayPoints earned can then be redeemed for a variety of rewards, including transferring to frequent flyer partners. And when I say variety, I mean variety! This is because eligible Pay customers have exclusive access to a luxury concierge service that will help you fulfil your every reward request! 

How can I earn PayPoints?

You can earn PayPoints with all transactions made through Pay, regardless of the payment method that you use. Usng a credit card, debit card, or just transferring funds from a bank account can earn you PayPoints. However, you must select a PayPoints earning tier at the time of finalising your Pay transaction in order to be eligible to earn PayPoints. The eligible tiers are VIP and VIP Premier which earn you 1 point and 2 points per dollar respectively.

Obviously, to double-dip on your points, you will also need to use a points-earning payment card in addition to selecting a VIP or VIP Premier tier. 

The number of PayPoints you earn per dollar processed through Pay, along with the tier cost, is as follows:

No PayRewards tierselectedVIPVIP Premier
No PayPoints earned1 PayPoint per $12 PayPoints per $1
No cost1.0% ex GST on top of your Pay processing fee1.8% ex GST on top of your Pay processing fee
Pay processing fee based on your selected Pay plan (Free, Regular or Premier).

Eligible expenses are those that require payment through BPay or bank transfer. Clearly, the higher the PayRewards tier selected, the more PayPoints earned. Looking at it purely through a mathematical lens, the VIP Premier tier offers the best value for money. Selecting this tier provides you with 1 PayPoint per $1 at a cost of 1% ex GST versus 1.8% ex GST with the VIP tier. 

Now you’re probably asking, which of the above three options should I select to get the most value of my points? VIP, VIP Premier or neither? If this is you, then make sure to read our guide on the value of a point before reading our example further below.

You will note that presently, we value a Qantas Point at 1.90 cents, which is well in excess of both 0.9 and 1 cent per point for the VIP Premier and VIP costs respectively. Note that these valuations are based on redeeming for a Premium Economy seat ex-East Coast Australia. The methodology used is further discussed in our article above. 

Where can I redeem my PayRewards Points?

There are two main ways to redeem PayPoints, as shown below. 

1. Convert your PayPoints to major partners

Currently, you can transfer your PayPoints to one partner, Qantas Business Rewards. But rest assured, there are more partners coming! This will transform PayRewards into a flexible points program. These types of programs are great as they allow members to direct their rewards points to multiple numbers of partners. In addition, it allows members to transfer their rewards points to a partner program at the time of their choosing, and not through an automatic direct sweep every month. 

The conversion rate to Qantas Business Reward is as follows:

2.5 PayPoints = 1 Qantas Point

So in effect, the effective Qantas Points earn rate for every $1 processed through Pay is as follows:

No PayRewards tier selectedVIPVIP Premier
0 Qantas Points0.4 Qantas Points0.8 Qantas Points

We will update this guide for effective earn rates as new partners come on board. 

PayTravel

Should you want some assistance redeeming your frequent flyer points into flight rewards, then the PayTravel team can assist.

PayTravel helps Pay customers get the best value out of their frequent flyer points. The team can help you redeem your frequent flyer points for reward seats, especially those in Business and First Class! And if your travel itinerary is complex, the PayTravel team can help there too.  For example, if you have multiple flights or stopovers, or if you’re looking to travel part of your itinerary on the road and require more complicated open-jaw tickets, help is at hand.

Qantas Business Class

Note that the service is not just limited to points you earn through PayRewards. All your points balances that you own can be used.

And the great news is that PayTravel is open to all members. The number of travel bookings offered on a complimentary basis per year is dependent on your Pay subscription plan as follows:

Free PlanRegular PlanPremium Plan
Pay per single PayTravel service with no ongoing subscription.

✓ Access PayTravel for International and Domestic bookings at $250 per person.
$500/worth of value

✓ 1 annual International travel booking
✓ 1 annual Domestic travel booking
$1000/worth of value

✓ 2 annual international travel booking
✓ 2 annual domestic travel booking
Source: pay.com.au

2. Convert your PayPoints through PAY x Quintessentially

This is where you can get creative! Pay has partnered with global luxury concierge service Quintessentially to provide a range of tailored rewards to meet your every desire. 

Quintessentially

Fancy a First Class trip to Santorini? No worries. How about a new Rolex watch to add to your collection? It’s just a phone call away. And a Porsche 911 as a new addition to your garage? Surely not? But most definitely, yes! 

The above rewards are just a few examples. Throw in last-minute restaurant reservations and sold-out sporting events into the mix. As well as in-home support or assistance sourcing the perfect gift for a loved one.

In other words, Pay x Quintessentially will look to cater to your every whim. And it is available to all eligible Pay members. 

In order to be eligible for the Pay x Quintessentially service, you must put a $5,000 transaction through the platform. The service is then valid for 30 days from that date. Of course, put multiple $5,000 transactions through, and the validity date keeps extending. 

Should I opt in to PayRewards?

There are two types of Pay customers. The first are those that have low to modest Qantas Points balances and are looking to supercharge their balances. The second are those that have more Qantas Points than they know what to do with. These customers might be less inclined to want Qantas points, rather would seek other rewards, or in other words, ‘cash equivalent’ rewards. 

Depending on which group you fall into will determine whether which form of payment type and PayRewards tier (if any) you should select. 

Let’s take a look at an example

We’ll assume your business puts through $7 million of expenses into Pay. The table below compares the net value created after taking into account the value of points earned and associated fees for three scenarios. 

Firstly, the table is split into 5 columns incorporating the different payment methods and PayRewards tier (if any) combinations available. These include using:

  1. American Express Platinum Business Card
  2. Bank Account or Debit Card as a VIP member
  3. Bank Account or Debit Card as a VIP Premier member
  4. American Express Platinum Business Card as a VIP member
  5. American Express Platinum Business Card as a VIP Premier member

Secondly, the table shows the net estimated values for all 5 combinations above. This includes when members convert their American Express Rewards or PayPoints (whichever is relevant) into Qantas Points (third line from bottom). Also, when members convert their American Express Rewards or PayPoints (whichever is relevant) ‘cash equivalent rewards’ (bottom line).

American Express Platinum Business Card onlyBank Account or Debit Card – VIP memberBank Account or Debit Card – VIP Premier memberAmerican Express Platinum Business Card – VIP memberAmerican Express Platinum Business Card – VIP Premier member
Supplier payment amount ($)7,000,0007,000,0007,000,0007,000,0007,000,000
Processing fee (% rebate, ex GST)1.91.01.82.93.7
Gross processing fee ($)133,00070,000126,000203,000259,000
Net processing fee ($)~93,10049,00088,200142,100181,300
Points earn (pts/$)2.25 Amex Points1 PayPoint2 PayPoints2.25 Amex Points + 1 PayPoint2.25 Amex Points + 2 PayPoints
Amex Points15,750,000N/AN/A15,750,00015,750,000
PayPointsN/A7,000,00014,000,0007,000,00014,000,000
Converted to Qantas Points7,875,0002,800,0005,600,00010,675,00013,475,000
Effective cost per Qantas Point ($)0.0120.0180.0160.0130.013
Estimated Value in Qantas Points ($)*275,62598,000196,000373,625471,625
Net estimated Value for Qantas Points conversion ($)182,52549,000107,800231,525290,325
Estimated Value when converted to ‘cash equivalent’ conversion ($)^78,75056,000112,000134,750190,750
Net Estimated Value for ‘cash equivalent’ conversion ($)-14,3507,00023,800-7,3509,450
~ Assumes tax deductibility at a rate of 30%. * Estimated value is based on a value of 1 Qantas Point for a long-haul Business redemption of 3.5c. ^ Estimated value is based on a value of 1 Amex Point for a ‘cash equivalent’ redemption of 0.5c and the estimated value is based on a value of 1 PayPoint for a ‘cash equivalent’ redemption of 0.8c.

The above table shows that the preferred combination of payment platform and PayRewards membership is certainly dependent on what type of PayRewards customer you are. 

Are you chasing as many Qantas Points as possible?

Select: Points-earning payment card and VIP Premier tier

If maxing out your points earning potential is your main goal, then using a points-earning payment card and selecting the VIP Premier tier is your best bet. This is because it provides you with the greatest net value when converting your credit card and PayPoints, after factoring in all associated costs. 

In the example above, your company processing $7 million in expenses through Pay would come out with an estimated net value of $290,325 based on our assumptions. This is far greater than any other options displayed.

Or are you looking for more ‘cash equivalent’ rewards

Select: Bank Account or Debit Card and VIP Premier tier

If, however, your Qantas Points is not in need of a serious points injection, at least for now, then another combination is the better option for you. And that option is the Bank Account or Debit Card and VIP Premier tier. This is because you get the greatest net value when converting your points to a ‘cash equivalent’ reward. 

In fact, based on our example, your net value gained is $23,800 based on our assumptions, compared to lower net values for other combinations. 

Summing up

The advent of third-party platforms into the market has been a boon for businesses and points chasers alike. Expenses that previously had no chance of being points-earning were now very much that!

And there are a number of third-party payment platforms out there. But pay.com.au has taken it a step further. The introduction of PayRewards allows customers to earn even more rewards points on top of their normal credit card points. As such, customers can tailor their points earning options to get the maximum value based on their points earning goals. 

So, there is no time like the present to get your businesses reward points soaring. 

Frequently asked questions

How do I transfer PayPoints to an airline partner?

What is pay.com.au?

Pay.com.au is a platform for savvy business owners that allows you to pay all your business expenses using your credit card and bank account. When you use pay.com.au to pay all your business expenses, you earn points for every dollar spent and gain access to PayRewards – our exclusive reward program.

Who can use the Pay service?

Any business with an ABN.  Just sign up, enter your ABN and a few other bits of information; add your credit card to the digital wallet and link your bank account; add payee information and you are ready to go.

What cards work with Pay?

All major credit cards (Mastercard, VISA and American Express).

What is PayRewards?

When you use pay.com.au to pay your business payments you gain access to their rewards program PayRewards. This is a flexible rewards program where you can earn PayPoints on your business transactions using the Pay platform. 

Their flexible points currency PayPoints allows members to access the PayRewards store to purchase luxury items or transfer to one of their airline partners.

With PayRewards, you will receive access to Pay’s exclusive concierge service and their luxury reward store. Another added bonus of the exclusive platform is that you can transfer your points to major Australian and international airline points.

How does PayRewards work?

PayRewards allows members to earn PayPoints when making a payment through Pay. At the time of transaction you can select a tier of PayRewards – VIP or VIP Premier, pay a small percentage on top of your transaction and earn PayPoints. 

This can be done on top of the rewards points you are earning on your credit card, or finally earn rewards points on bank transactions.

Examples of the two tiers:
VIP – Earn 1 PayPoint for every $1 you process through pay.com.au. Pay only 1.0% ex GST on top of your pay.com.au processing fee.
VIP Premier – Earn 2 PayPoints for every $1 you process through pay.com.au. Pay only 1.8% ex GST on top of your pay.com.au processing fee.

In each tier, you get access to different benefits, including Pay’s partnership with Quintessentially on VIP Premier.

Whether you need to pay your rent, that looming ATO tax bill, a supplier invoice or your employee’s superannuation, you earn points.

How do I access PayRewards?

You are automatically enrolled in PayRewards when you sign up to pay.com.au. Your points are earned in the name of the account holder (not the business).

What is the Pay x Quintessentially concierge program?

The Pay x Quintessentially concierge service will free up your time, providing unparalleled access to the best things in life, enabling you to spend more time doing what you love. Whether it’s booking a hatted restaurant or a last-minute getaway, the program takes care of all the details, so that you don’t have to.

As a Pay VIP member, you will have access to an exclusive network of partners and suppliers. Pay x Quintessentially can help achieve the impossible, whether it’s access to prestigious events and sporting finals or planning a weekend away. All you have to do is ask!

What are PayPoints?

PayPoints are the points currency of the PayRewards program. 

How do I earn PayPoints?

By utilising pay.com.au you earn reward points through your rewards credit card or bank account.
This is done through earning PayPoints, when you are making a payment at the time of transaction you can select a tier of PayRewards – VIP or VIP Premier, pay a small percentage on top of your transaction and earn PayPoints. 

This can be done on top of the rewards points you are earning on your credit card, or finally earn rewards points on bank transactions.

You can also double-dip by earning points on your rewards credit card and earning PayPoints on top.

How do I transfer PayPoints to an airline partner?

1. Login to pay.com.au
2. Go to PayRewards Menu
3. Connect your rewards account
4. Then you go to convert points and single conversion
5. Select how many points you want to convert and which program
6. Double-check you’ve selected the right amount
7. Press continue


* Point Hacks Exclusive Terms and Conditions

  1. pay.com.au customers receive 50,000 Bonus PayPoints when a total of $50,000 or more is processed per month, within the first 3 months of sign up.
  2. Eligible payment methods on the pay.com.au payments platform are credit card transactions or bank transfers where PayRewards are earned.
  3. The bonus PayPoints will be allocated to your pay.com.au account within 30 days of qualifying for payment.
  4. Offer only valid for new customers.
  5. pay.com.au reserves the right to refuse to redeem for anything that is deemed prohibited, subject to Terms and Conditions
  6. pay.com.au reserves the right to amend or withdraw this offer at any time without notice
  7. For further information refer to our Terms and Conditions
  8. Offer limited to one business per user
Point Hacks exclusive! 50,000 Bonus PayPoints with Pay.com.au was last modified: January 20th, 2022 by Daniel Sciberras