Swedish furniture giant IKEA is synonymous with affordability, convenience and contemporary designs encased in its signature flat packs. Its diverse product range encompasses everything from home essentials to innovative gadgets you never knew you needed, tossed with a flavourful serving of the chain’s Swedish meatballs.
And if you find yourself sauntering through IKEA’s illuminated showrooms with a trolley full of Färgrik mugs and Ribba frames en route to pick up a Billy bookcase, fear not. IKEA’s loyalty program allows you to shop almost guilt-free while pocketing some discounts along the way. Introducing: IKEA Family.
Settle into a Poäng chair and grab a glass of sparkling lingonberry as we dive into what to expect from IKEA’s rewards program.
This is part of our loyalty program series, where we explore programs outside of the frequent flyer space. There are lots of ways to save with purchases, so you can treat yourself more on your next holiday.
What is IKEA Family?
IKEA Family is the customer loyalty program of global furniture retailer IKEA. Presently, IKEA has more than a dozen stores across almost every Australian state and territory (except Tasmania), offering plenty of opportunities for customers to take advantage of the program’s perks.
What are the benefits of IKEA Family membership?
Members can enjoy plenty of benefits as soon as they join the IKEA Family program, including:
- Member-only pricing on select furniture items.
- Member-only offers on food items in the Swedish Restaurant and Swedish Food Market.
- Collecting ‘Reward keys’, which can be redeemed for discounts on products and services.
- Free Oops-assurance, IKEA’s member-only insurance for breakages during transport or assembly.
- Exclusive surprises to thank members, including a $10 birthday voucher.
- Access to free workshops and events.
You don’t have to purchase furniture regularly to avail of the offers for members. In fact, you don’t need to overhaul your home decor weekly to benefit, either. The member-exclusive workshops are a great perk for the whole family, with plenty of kid-friendly activities available. And if you’ve got more of an inclination towards IKEA’s food offerings, you can access special pricing on take-home goodies, as well as meals at the in-store restaurant.
Earning and redeeming Reward keys
Reward keys are the ‘points currency’ of the IKEA Family program. You collect reward keys each time you shop, dine, or complete an activity. To ensure these are credited to your account, you must present your member card or log in online.
You can earn IKEA Family Reward keys by:
- Shopping in-store and online (1 Reward key for every $5 spent)
- Registering and attending free IKEA Family events
- Logging into the IKEA website
- Creating a wish list
- Booking and attending an in-store or virtual planning appointment
Once you’ve collected IKEA Family Reward keys, you can redeem them for the following:
- 50 Reward keys – $5 off online delivery
- 150 Reward keys – $15 off online delivery
- 300 Reward keys – $30 off online delivery
- 65 Reward keys – $5 off IKEA home furnishings and accessories
- 125 Reward keys – $10 off IKEA home furnishings and accessories
- 250 Reward keys – $20 off IKEA home furnishings and accessories
- 73 Reward keys – free Daim cake slice and hot drink
- 105 Reward keys – free 8-piece meatball meal at the Swedish Restaurant
- 400 Reward keys – $40 off assembly service for online orders
Reward keys can take up to 48 hours to appear in your account. Unused Reward keys expire 24 months after you’ve earned them.
View the full, up-to-date list of Reward key benefits on the IKEA website.
How can I maximise my IKEA Family rewards?
The IKEA Family program has no tiers, so members can enjoy the benefits as soon as they sign up.
But if you’re looking for more ways to earn rewards when buying furniture, consider paying for your purchases with a points-earning credit card. You’ll not only earn frequent flyer points on your spend, but if you’ve got a minimum spend target to pocket some bonus points, those big-ticket items can help get you there.
How do I join IKEA Family?
Signing up for IKEA’s loyalty program is free. Join IKEA Family online to receive your digital membership card, which you must present each time you shop to redeem your member-exclusive benefits.
Note that while you’ll find a bright blue and yellow box-shaped warehouses in over 60 countries across the globe, you can only use your IKEA Family membership in the country where it was issued. You’ll need to sign up again to take advantage of exclusive program offers overseas.
Summing up
IKEA Family is a no-frills customer loyalty program. From the moment you sign up, you’ll have access to member-only pricing on home furnishing, restaurant meals and more. And, even if you’re not shopping regularly, you can still make use of the free workshops and events exclusive to members.
Looking for other ways to get rewarded for your everyday purchases? Explore more guides in our loyalty program series, including OpenTable Rewards, JB Hi-Fi Perks, EB World, and more.
FAQs
Does IKEA have a rewards program?
IKEA Family is the furniture retailer’s loyalty program.
What is the IKEA Family loyalty program?
IKEA Family rewards customers with discounts on furniture and food, exclusive member-pricing and offers, furniture insurance, access to free events and workshops, and other member-exclusive benefits.
Can you collect points and rewards at IKEA?
‘Reward keys’ is the points currency of the IKEA Family program. Reward keys can be redeemed for rewards like discounts on home delivery, discounts on food items, discounts on home furnishings, and more.
Do IKEA Family members get discounts?
IKEA Family members have access to member-only pricing on select furniture, homewares and food. The discounts and eligible products change regularly.
What benefits do you get with the IKEA Family card?
Your IKEA Family card unlocks discounts on products, access to exclusive workshops, the ability to earn and redeem Reward keys, and more.
How much does it cost to join IKEA Family?
Nothing! IKEA’s rewards program in Australia is free to join.
Can you get your IKEA Family card on your phone?
Downloading the IKEA app to your mobile device allows you to access your digital membership card on the go. You can also add the card to Apple Wallet or Google Pay, or scan the membership barcode sent to you in an email.
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