The pay-per-entry Brisbane Plaza Premium lounge is one of the main independent lounges at Brisbane International Airport. Here, I take a look at what you can expect when you next fly overseas. Happily, this includes the trans-Tasman bubble to New Zealand, which will hopefully resume again soon.
Before my Singapore Airlines Airbus A350 Business Class flight from Brisbane in late 2019, I visited the Plaza Premium Brisbane Lounge with my Priority Pass membership. I was pleasantly surprised by the amenities and service I found inside – and I think most travellers would be, too.
The Plaza Premium Brisbane Lounge is currently closed. We have refreshed this review in 2021 to simplify imagery with our new image galleries, and to remind readers of their potential lounge options once broader international travel opens up again.
Where do I find it?
Easily! You’ll find the Plaza Premium Lounge next to the Singapore Airlines SilverKris lounge in Brisbane International Airport. Turn right after immigration and security, and find the escalators going up opposite Gate 82.
Lounge layout and seating
When you get off the escalators, you’ll see the lounge entrance on your right-hand side.
Once I pass the reception desks, I discover the lounge is quite small overall. Those seeking quiet will want to park themselves along the terminal windows, which offer an interesting choice of seats. The main section of the lounge has more traditional seating. I like that some areas have brighter reading lights and TVs as well – perfect for whiling away an hour in the company of a good book.
On one side are Plaza Premium’s signature hexagonal work pods – something I first encountered in the lounge chain’s Jakarta lounge. These offer a degree of privacy with enough space to be productive. I appreciate the power points and reading light.
On the far side of the lounge, I spy a small dining area including a bar, kitchen, stools and dining tables. Looking for the bathrooms? They’re conveniently located to the left side of the bar.
Food and drink
Note: The food and beverages we detail below are from our visit in December 2019. When the lounge reopens, we’d expect a modified offering due to COVID-19 restrictions – including limited or no access to buffet-style dining.
I’m pleased to report the food options are better than I expected – a happy find as I’m ravenous. Though I’d like to see drinks options expanded for those of us who enjoy a cheeky pour of something stronger. For dinner, the pre-Christmas buffet includes festive honey-glazed roast pumpkin and turkey with cranberry sauce. At the cold bar, I clock potato salad, green leaves, cheeses, condiments and petit four desserts.
My tip? Try the a-la-carte menu, which has a great selection of dishes that are cooked to order. I order a wonton noodle soup and teriyaki chicken don, both of which are fresh and tasty.
As I’d expect, all soft drinks, infused waters, barista coffees and teas are complimentary – which should satisfy most loungers. The seasonal special drink of mulled wine reminds me of cheering European Christmas markets. Except it’s probably better suited to a chilly winter’s night than a balmy Brisbane evening!
I discover the house white and red wine are complimentary, while premium booze is available at a cost.
Although I didn’t use the shower facilities, I’m told the lounge only has one shared shower room. Meaning you might have a long wait during busy times. The bathrooms are kept clean and tidy.
The lounge is relatively modern, with enough power points throughout – including between seats. I especially like the work booths, which are great for individual travellers and those who need to get work done. They have power outlets, a reading light and clear WiFi details – a small point that’s often overlooked.
The free WiFi isn’t amazing, but it’s fast enough at 17 Mbps download and 19 Mbps upload for me to fire off some pressing emails.
Lounge access options
- By airline business class or elite frequent flyer: China Airlines, Korean Air, China Southern Airlines, Eva Air, Hawaiian Airlines, Hainan Airlines, Malaysia Airlines, Malindo Air and Nauru Airlines.
- By day pass: You can purchase access on the Plaza Premium website, or purchase a prepaid number of visits.
- By lounge membership program: As of June 30 2021, you can only access the lounge with a DragonPass membership.
- By credit card: Through the American Express Platinum Charge and Diners Club card.
Some foreign-issued credit cards and programs also offer Plaza Premium Lounge access. If you’re unsure, I’d suggest you check directly with your provider.
Overall, I’d happily recommend the Plaza Premium Lounge in Brisbane.
Admittedly, it does get busy – as various airlines, credit cards and the DragonPass membership program grant you access. I also feel like the space is a bit too small for the number of people they cater to. Though I understand this is probably more of an airport space issue. Finally, with limited shower facilities, I wouldn’t count on getting a quick rinse if you’re visiting during a busy period.
On the plus side, I enjoy the variety of spaces. Whether you’re working, dining or looking to kick back in the lounge, there’s something for everyone. I also appreciate the plentiful power outlets, and the solid WiFi.
And let’s not forget the food! I relish the interesting options and yummy a la carte menu – a welcome change from the usual stagnant buffet options. I’ll admit the free drinks options are better at full-service airline lounges. Though the complimentary selection should satisfy all but the thirstiest of travellers.
What was great
- Made-to-order food
- Variety of working spaces
- WiFi and power outlets
What was not great
- Small space that fills up quickly
- Limited shower facilities