What's your success rate with Qantas upgrade requests for both forward and return trips?

Answered Closed

Hi. What is your success rate/experience with getting Qantas Frequent Flyer upgrades on forward and return trips? I’ve got enough points, however it appears to me that they only approve one upgrade for each booking (my experience anyway)

  • You must to post comments
Great Response

Not always the case, however if you’re using your points to upgrade a family member who’s either not a member at all themselves or is a member with lower status than yourself, yes it would be common that you yourself might get it and your travelling companion won’t.

Basically Qantas go through a list for upgrades and give them out starting from the top; Platinum down to Bronze. After that comes customers with paid Qantas club membership, and then will come your travel companion if they’re not a member themselves. So obviously you and your travel companion may be placed higher or lower up on that list, so yeah unless the flight is quite empty it’s probable that one but not both of you will get the upgrade.

May I ask what route you plan on travelling, what time of year you’re travelling, what status you hold and what type of upgrade (i.e. economy to PE, PE to business) you’re after? Could help give you a better idea of your chances


  • Hi Jimmy,

    its Sydney/Honolulu, depart 27th November, return 7 December 2016. Qantas FF/Lounge member…only silver status. The upgrade request was just for me, have already requested for return flight. I was concerned that if I request an upgrade on forward journey and its successful, I might not be considered for return flight. Both economy to business.

  • Upgrades are based on individual flight. If you were previously awarded one it has no bearing on future upgrades. Secondly as for chances it is very difficult to say unless you are travelling in a very off peak period. Upgrades are purely based on available seats 24 hours out and how many people are requesting upgrades as previously stated then allocated in order of flyer status

  • Both my wife and I were upgraded SYD-HNL in May. I’m a silver + Qantas Club member, she’s a bronze. As others have said, upgrade on one doesn’t affect chances on another. The key for international is status, with first in best dressed.

    In terms of status,Qantas will look at status and if there is equivalent status but one has QC, they get chosen first. So in my case, I would get upgraded before another silver but definitely after platinums and golds (with and without QC)

    Good luck!

  • You must to post comments
Showing 1 result