Do I always need to book flights through the Qantas Site to earn Qantas points?


Hi guys,

I am new to points & just trying to get my head around a few things.

In June I flew economy from Adelaide >> KL (Malaysia Airlines) >> Doha (Qatar) >> Shiraz (Qatar). I booked this through the Qatar website and a few months later saw these flights pop up in my QFF account with 0 points. I queried this and it’s not in the “flight earning tables”.

I am now flying (economy) Istanbul >> DXB >> Adelaide tomorrow and this was booked through the Emirates site.

Am I correct in assuming that I always need to book through the Qantas site to earn Qantas points?


  • You assume correctly. The flight needs to have a QF flight number (code-share) to be eligible to earn Qantas Frequent Flyer points. Therefore, you need to book via Qantas to get QFF.

  • No, that is not correct. Both QR and MH are Oneworld members, same as Qantas and you are eligible to earn QFF provided the fare class is eligible to earn QFF points (see my comments below). In fact, Qantas has increased the point earn including status credits on QR flights:

  • BTW, if your booking has a QF flight number on it, the earn rate on both SC and points will be exactly the same as a QF operated flight so in many cases it will be higher earn rate, but it doesn’t mean if it’s not QF coded you won’t earn points.

    Also it doesn’t have to be directly with Qantas, I have booked through travel agent on EK operated flight to SIN but QF coded and points just came through within 48 hours and I enjoyed all the benefits of a QC member including excess baggage and entry to the examplery QC lounge in SIN.

  • You must to post comments

Hi Michael,

So the situation might occur in which the airline website (non-qantas) that is a Oneworld partner and they have an option for my to submit my QFF number BUT because this specific route is non-eligible for points (or very few points) it MIGHT be in my best interests to sign up for the airline’s specific program and add the points to that one instead?


  • Yes. That situation may occur, and you don’t need to credit your points to the operating airline, you can credit to any of its partners. In this case, any Oneworld airlines will do, although the earn rates may be different again.

    However, you need to factor in the ease of you earning in whatever FFP you decide to credit your points in and the redemption cost in that FFP. Eg. if you decide to credit it all to QR and you do get full points, but it cost 4 x as many miles to redeem a particular award compare to QFF. In that case, even though you only earn 50% with QFF, it might be still better to credit to QFF. Or, if you earned full points for this trip but it only get you 7000 QR points, and you don’t have any other ways to earn QR points, that 7000 is quite useless and can’t redeem anything other than sitting there and expire. Where as if only 3500 QFF but you could earn QFF by other means (credit cards, shopping…etc), that 3500 QFF points will be more valuable than 7000 QR points.

    The above example is quite extreme. In my experience, QFF is usually the most expensive one to redeem but at the same time they are the most generous in awarding points. You can check how many points you can earn by going to Qantas’ calculator located here:

    The route shouldn’t matter, it’s the booking class.

    Hope I made myself clear. To earn points is not easy, but it’s even harder how to spend the points. How you earn points should depend on how you can spend it.

  • Thanks – starting to make more sense of this giant economics problem.

  • You must to post comments

Hi Shwatta:

No, that is not correct. To earn Qantas points you don’t have to book through Qantas website. However, to earn points it must be:

  1. Eligible fare class
    • Unknown to most people, not all fares are created equal. Most people only knows the fare classes as first, business, premium economy and economy. But amongst these classes, especially economy, there are discounted, heavily discounted, promotional sale fare….etc. They usually have a letter coding that may or may not show on your ticket.
    • In economy, for full fare it is usually Y, these are usually the most expensive economy ticket that are fully flexible and usually earns 100% of miles flown.
    • For discounted economy there can be so many letters, E, K, M, N, Q………depending on the airlines. Their earn rate can go from 0-75%.
    • For QFF, if you have purchased a ticket that has a QF flight number, even if the flight is not operated by Qantas, you will always earn points, regardless whether you purchased the ticket directly from Qantas or not. (Except in special circumstances such as staff travel ticket or classic award ticket. Those ones do not earn points.)
    • When it comes to partners, it gets complicated. In your case, MH and QR has to purchase points from Qantas. So very often is a heavily discounted sale fare, when there is not much profit margin, those fares do not earn points.
    • The best way to check is check on your e-ticket and look for the letter in booking class (usually in the form of Economy (X) where X can be any letter. Then look up at Qantas’ earning table on Qatar and Malaysia and see if you are eligible for point earn.
    • Very rarely, although it is not your case as you have purchased through QR website, that people have purchased ticket from a point barterer. (I just included this for completion sake). These are people who barters other people’s frequent flyer points and got an award ticket and sold it to you at a profit. They are “legit” travel agents registered with their own country so it is hard to tell. So even though the ticket is valid, it is considered an award ticket and thus do not earn miles. If the fare is too good to be true airfare, it might be an award ticket.
  2. That you put in your QFF number
    • If you put another programs number, you can’t double dip. The point earn will go to whatever program that you put down at time of check-in.

If you have checked all of the above, and you believe you are eligible for point earn, I would contact Qantas. Sometimes they might made a mistake and credited you points to someone else.

Hope that helps

  • Michael has come up with valid points above. I would also check on the QF frequent flyer website in regards to finding if the airline you have flown would earn points as they break down the subclasses for each of their partner carriers and states what % and if you earn any points at all. If you think you should have been credited then submit a missing point request with QF. I have flown on EK flights and they didn’t automatically credit me and once I submitted they credited me straight away.

  • You must to post comments
Showing 2 results