Looking for a Business Class upgrade to New York - which airline should I choose?

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I’m looking to fly to New York in September with my teen daughter.  I’d like to buy tickets that I can upgrade to business class.  I have QFF, Hawaiian Miles and Velocity points but all of them except for the HA miles are earned by spending not flying so I don’t have any “status”

My questions are, which airline would I have the most luck securing a points upgrade with and is there a particular day that I should book to fly that may be more likely to have spare business class seats?  Do I have to book a particular fare type, I believe that sale and budget fares don’t qualify?

I am travelling close  to the Sept school holidays dates but the week before they start.

Really appreciate any advice, looking to book soon.

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Best Response

Hi Leabea:

Welcome to the community.

Unfortunately I have to be very honest with you that “Upgrade” is like playing lottery.

Firstly, you will need to purchase the most expensive flexi economy fare, which usually retails well over $4000 return to the US.

Secondly, upgrades with Qantas doesn’t work on first come best dressed, but on your status with the airlines. So unless you are a platinum or gold member, your chances are really small.

Thirdly, it depends on the demand for the flight, ie. dates, season and route. Australia to USA is the one of the world’s most competitive routes, and it is known by expert frequent flyers, point hackers as the world’s most difficult route to find award seats. Dates wise, even though you tried to fly before school holiday, please remember, premium cabin demand doesn’t depend on school holidays but on business activities. School holidays are usually for leisure travelers and they usually compete for economy class (that’s why you usually can’t find cheap economy tickets in school holidays) but parents with kids don’t pay thousands to fly business class, it’s people who need to go for business and paid by the companies. Unfortunately, end of September is the end of fiscal year in the northern hemisphere so I would say the demand for premium cabin is very high.

So if you don’t get upgraded, you are stuck in a very expensive economy class seat for 18 hours.

But to answer your question, the days of the week that will get you a better chance are Tues-Thurs. Season wise? Believe it or not, flying on Xmas and NY days will actually get you a better chance, because 1. most companies are closed for business, 2. Nobody want to spend their Xmas or NY on a plane.

Virgin works slightly different. If there is an award seat available (which is also very rare) you can secure the upgrade at time of purchase. If no availability, then you are in the lottery game as well. But depending on how many Velocity points you have, I would redeem Etihad to New York for 125k points in business class one way. It is the long way round, but you will have a better chance of scoring a free (well, almost free, maybe $100 in tax) business class seat without worrying whether you get upgrades or not. I have flown Etihad’s business class, you should aim for A380 or 787, it’s almost as good as first class. Keith has written a guide on how to redeem Etihad seats using Velocity points.

There are other airlines that can also secure upgrades at time of purchase, these include Singapore Airlines and Cathay Pacific, subject to availability. You can convert your velocity points to Singapore’s Krisflyer points. I don’t recommend upgrades with Singapore either as their miles required for upgrades is almost as expensive as redemption for free ticket outright, and you still need to buy the most expensive economy class ticket. If seats available I would just redeem the seat outright.

Cathay is probably the best for upgrades. The miles needed is much less but you can only upgrade to the next cabin up, eg. from economy you can only upgrade to premium economy. However, as you have to buy the most expensive ticket anyway, you can buy premium economy and upgrade to business, so if you don’t get upgrade, you still have premium economy. Also note that Cathay has been known to release all but 1 unsold seat at the last minute so you have a higher chance of getting upgraded. However, you don’t have any Cathay Pacific’s Asia Miles so it’s not really an option.

There are other ways where you can fly business class cheap. Although not as cheap as flying economy sale fare, it is definitely cheaper than full flexi economy and awaiting for an unlikely upgrades. that is, to purchase airline miles. Keith has just published a guide on purchase airline miles, I highly recommend that you take a look. I personally have a trip to Chicago next year and it costed me USD $2400 return mixed first and business class in ANA and Singapore airlines (New York would be the same cost), not in dodgy airlines with poor service or safety record.

In your case, you could purchase Alaskan miles and fly Cathay Pacific or Lifemiles and fly ANA to NYC.

Lastly, there is nothing to stop you from mix and match with all your points. You might not have enough points in one program to redeem return, but you can do one way SYD-JFK using velocity to fly Etihad, and coming back on Cathay Pacific using Qantas point or purchased point….etc, etc. By looking at one way at a time improves your chance of finding availability.

Hope that helps (and hope I haven’t confused you…). Good luck!

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Wow, thank you Michael, that is so helpful.  The Etihad option looks good.  My only question in this regard is that I thought you had to have status credit (available only by flying) with Velocity to redeem for business class seats?  Is that correct?  Perhaps that condition is only for upgrades?

I will definitely explore the options that you have suggested.  My daughter gets travel sickness so I am just attempting to make the long flight as comfortable as I am able to for her.

Thanks again for your advice


  • No, there is no need for status for outright redemption. It matters only for upgrades.

    Just a tip. To search for award space on Etihad, you need to search segment by segment. ie. you have to do SYD-AUH, and AUH-JFK, not SYD-JFK as the latter won’t show any availability. As long as the connection time is within 24 hours then you can book as one award. Whatever is available on Eithad as “guest seat” is available to Velocity. But definitely read Keith’s guide.

    For AUH-JFK flights, they have 2 flights, one serviced by A380, the other by JetAirway configured aircraft. Avoid the latter if you can. It’s still good business class with full lie flat seats and direct aisle access, but the planes are older and seats are a bit claustrophobic to some. The A380 comes with almost a private suite and an onboard bar! But of course, anything is better than economy and I would still pick the one that suites your need.

    BTW, did I mention that you also get a free limousine ride to and from the airport with Etihad business class?

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