How accurate and valid are award availabilities on ExpertFlyer?

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When searching J award on ExpertFlyer, I saw the ‘Yes’ (NH HND-SYD 1st OCT) on the seat column, but I can’t find the award on United website. Does ‘Yes’ mean the award is available and will be released soon?

Thanks!!

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Great Response
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Hi Duyap92,

We just did that same search and see No for all cabins:
Results from ExpertFlyer.com

Awards & Upgrades Search
Departing HND on 10/01/16 12:00 AM for SYD
Flying NH on booking class O I X


NH 879 0 HND SYD 789 10/01/16 10:10 PM 10/02/16 9:30 AM First - Award/Upgrade O - N
Business - Award/Upgrade I - N
Economy - Award X - N

Please check the search again and email us at customercare@ if you need more help.

-EFV

  • You are right. It is disappeared now

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Hi Duyap92,

I don’t have specific answers but please see the following.

  • There may be phantom awards on some FF program. I.E. a search engine or FF search says there is but in fact there isn’t. Not sure about this exact case (airlines).
  • Some awards are reserved for ANA own members for example. These are not made available through partners, e.g. United.
  • Some award seats require booking via phone.
  • Best way forward to confirm availabilities if you are interested in booking via United, is to ring them directly.
  • Redeeming is sometimes the harder half of the point game. Earning is often much easier at times.
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