How to redeem Velocity points for Business & First Class flights to the USA from Australia

GUIDE: Using Points
TIME TO READ: 6 minutes
POSTED: June 17, 2016
UPDATED: March 24, 2017
LOYALTY PROGRAMS: Velocity Frequent Flyer, Singapore Airlines KrisFlyer
STATUS: Updated with KrisFlyer pricing changes effective 23 March 2017

The United States is one of the most popular routes for Australians to redeem frequent flyer points. However, it is also one of the hardest routes to find business class or first class award availability due to high demand.

Velocity redemption availability for Virgin’s direct flights dried up last year but has slowly been coming back. That said, there is more than one way to fly to the USA – so in this guide we run through all the options for you.

Taking into account Velocity’s award pricing changes in June 2016 and Krisflyer’s pricing changes effective 23 March 2017, it seems that flights on Virgin Australia to Los Angeles are the cheapest way to go (if you can find availability), while Singapore Airlines is cheaper to New York with Etihad becoming the more reasonable premium choice.

The methodology

For each program, we’ve covered off:

  1. An overview of the award options and points required for redemptions
  2. What the best uses for your points are to get the most value

For the purpose of this series, we’ve picked three example cities favoured by Aussies to use as comparison points – Los Angeles, Honolulu and New York.

Using Velocity points or KrisFlyer miles for travel to the US on Virgin Australia or Velocity partners

Velocity points can be used to redeem flights on Virgin Australia, Singapore Airlines, Hawaiian Airlines and Etihad.

When it comes to redemption costs, Velocity revised its two award charts in June 2016. Velocity has two award charts, and it is more expensive to use your points to redeem flights on these three partners (Table 2 of the Velocity award chart) than on a Virgin Australia flight (Table 1).

A unique feature of Velocity is the ability to transfer points to Singapore Airlines KrisFlyer Miles, where some redemptions will cost fewer points in total, despite losing some due to the 1.35 Velocity points : 1 KrisFlyer mile transfer cost.

Redeeming Velocity points to Los Angeles and New York

There are a number of airlines including Virgin Australia, Etihad and Singapore Airlines that you can use your Velocity points on for travel to LA or New York.

With all three you can search for availability on the Velocity website by logging in and click on “Search and Book Flights”.

  1. Virgin Australia flies from Brisbane and Sydney to Los Angeles. Although Delta also flies direct from Sydney, it almost never releases any cheap award seats to Velocity members, so they are discounted from this guide.
  2. Singapore Airlines flies from all major capital cities to Los Angeles (via Asia) and New York (via Frankfurt), and you can redeem Velocity points on Singapore either as a partner redemption, or by transferring them to KrisFlyer and redeeming them in that program.
  3. Etihad Airways flies from all major capital cities via Abu Dhabi to New York.

Here’s how the costs for each option come out:

Krisflyer announced some changes on their award pricing from 23 March 2017 onwards, eliminating both the 15% online booking discount and fuel surcharges. All figures below have been updated accordingly.

Route (costs are one way)Velocity on Virgin AustraliaVelocity on Etihad AirwaysVelocity on Singapore AirlinesKrisFlyer on Singapore AirlinesVelocity points required for transfer to KrisFlyer on Singapore Airlines
Adelaide, Sydney, Brisbane, Melbourne to Los Angeles - Business Class95,500 + from $126N/A139,000 + from $67115,000 + from $135148,500 + from $135
Adelaide, Sydney, Brisbane, Melbourne to Los Angeles - First ClassN/AN/A203,000 + from $67154,000 + from $135207,900 + from $135
Adelaide, Sydney, Brisbane, Melbourne to New York - Business Class127,500 + from $126139,000 + from $78 taxes + $410 'Etihad redemption charge'139,000 + from $67118,000 + from $178159,300 + from $178
Adelaide, Sydney, Brisbane, Melbourne to New York - First ClassN/A203,000 + from $78 taxes + $600 Etihad redemption charge203,000 + from $67152,000 + from $178205,200 + from $178

Note that Velocity allows you to use extra points to ‘buy out’ the taxes and fees. This generally works out to be 10,000 Velocity points = ~$67 in taxes and fees.

Velocity redemptions on Virgin Australia

Virgin Australia Australia to USA

The distance between Brisbane/Sydney to Los Angeles is 7161 miles and 7488 miles respectively, falling into the 7001-8500 bracket – so 95,500 Velocity points are required for a one-way Business Class flight.

Virgin Australia new 2015 Business Class A330-777 Seat

Virgin Australia’s new Business Class seat rolled out during 2015 and 2016

You can also fly from Adelaide or Melbourne and connect via Brisbane/Sydney for the same amount of points.

Velocity has been generous with releasing award seats in the past and the program has won awards because of that reason, but with award availability previously becoming scarce, this is now not a general rule to rely on.

Velocity redemptions on Singapore Airlines

SIngapore Airlines Australia to USA

The cost used to be eye-watering when redeeming Velocity points directly for Singapore Airlines flights to the US, but not so anymore with the Velocity changes in June 2016.

Melbourne, Sydney or Brisbane to Los Angeles falls within the 9,501-15,000 bracket, now costing 139,000 (down from 175,000) in Business and 203,000 in First (previously 250,000).

Singapore Airlines A380 Business Class Cabin (1)

It’s possible to fly in Singapore Airlines A380 Business Class all the way to New York via Frankfurt from Sydney

As we mentioned earlier, a unique feature of Velocity is the ability to transfer to Singapore Airlines KrisFlyer program.

Singapore Airlines releases more saver award space to its own members, so it could be worthwhile to transfer your Velocity points to KrisFlyer.

The transfer rate is 1.35 Velocity point for 1 KrisFlyer mile, or 1 Velocity point = 0.74 KrisFlyer miles. Singapore have recently eliminated fuel surcharges on award redemptions too making it even more appealing.

As an alternative option, if you transferred to KrisFlyer, you can book award flights on other Star Alliance partners over the phone. This is primarily useful for United Airlines redemptions from Melbourne or Sydney, however availability in Business Class is usually fairly limited. But worth bearing in mind.

Velocity redemptions on Etihad Airways

Etihad Airways Australia to USA

Etihad is another Velocity partner redemption option. There’s more on using Velocity points for long haul travel on Etihad here.

Unfortunately, with Velocity’s June 2016 changes in moving Etihad from the cheaper Table 1 to the dearer Table 2, the same great-value redemptions Velocity members could previously enjoy on Etihad flights are now not as stark.

Velocity has also added per-sector fees to Etihad redemptions, which means you really need to weigh up the costs and benefits of these redemptions.

You can search for availability for Etihad flights from Australia to West Coast USA (JFK) on the Etihad Guest website. If there is availability under “Guest Business” or “Guest First”, that means you can call Velocity and book those flights.

Etihad Business Studio PR 1-w

Etihad’s new A380 Business Studio will take you from Sydney to New York via Abu Dhabi

You cannot redeem Australia to West Coast (LAX) on Etihad Airways because it exceeds the 15,000-mile limit and Velocity will force you to redeem the flight as two awards, but it is possible to redeem Perth to Los Angeles.

New fees for Velocity redemptions on Etihad flights from 18 June 2016

For bookings made from 18 June 2016, a new ‘Etihad Airways Reward Seat Carrier Charge’ is being added for Etihad redemptions using Velocity points. They are fairly simple, but steep.

The charges of:

  • $50 USD in Economy
  • $205 USD in Business
  • $300 USD in First Class

are being added to any bookings using your Velocity points for travel with Etihad.

The killer piece to this change is that the charge applies per flight sector, not per booking.

This means that a return flight to New York in Business Class, with a transit in Abu Dhabi, now costs an extra $820 USD. It would be worse in First Class too, at $1200 USD.

Redeeming Velocity points to Honolulu with Hawaiian Airlines

Hawaiian Airlines is the only option available to redeem Velocity points for travel to Honolulu. Unfortunately, Velocity only allows you to redeem an Economy Class ticket.

The distance between Sydney and Honolulu is 5,075 miles, so it will cost 42,000 Velocity points to fly one-way – definitively not a bargain. The same cost applies for Brisbane – Honolulu.

You need to call the Velocity membership centre to check for availability and book. However, to save you some time you can use the American Airlines award search engine to find availability on Hawaiian Airlines before calling Velocity.

Summing up – maximising value for your Velocity points on flights to the USA

Flights to Los Angeles

If you can find availability, the direct Virgin Australia flights from the East Coast to Los Angeles are your cheapest bet, at 95,500 points.

If you don’t mind the longer routing and can find award space through Velocity, then Business Class on Singapore Airlines is best redeemed by using 115,000 KrisFlyer miles, especially because Krisflyer releases more saver seats to its own members and taxes is no longer a deciding factor between the two program.

You can get the same flight for 148,500 Velocity points transferred to KrisFlyer (equivalent to 115,000 KrisFlyer miles), and as mentioned above no more fuel surcharges to pay.

Flights to New York

For New York, Velocity redemptions on Virgin Australia and Delta cost 127,500 points, however Virgin Australia does not fly to New York and availability between Los Angeles and New York is hard to find on Delta.

As a result, Velocity search engine defaults to Singapore Airlines more often, which costs 139,000 Velocity points, the same to get to LAX.

Again, if you can’t find a free seat through Velocity, you can transfer your Velocity points to KrisFlyer and redeem through them.

And if you transfer enough points and book a return ticket on KrisFlyer, you can get another perk, which Virgin does not offer: a free stopover. Given that you have to fly from Australia to New York with a stopover (in Frankfurt or Singapore), you can request a stopover (stop in a city for more than 24 hours) in one of those cities.

The same rules apply for redemptions to other US cities like Los Angeles and San Francisco, with a stopover allowed in cities like Hong Kong, Seoul and Tokyo which act as transit stops for the SIN-LAX and SIN-SFO flights. However, Singapore plans to recommence direct flights between Singapore and LAX and SFO in the next two years, so make the most of those stopovers in the near future!

Finally, you can redeem 139,000 Velocity points for Business on Etihad Airways from Australia to New York via Abu Dhabi or 203,000 in First, but remember you’ll be slugged with over $410 USD in extra fees. This is covered in more detail in this guide to Etihad redemptions using Velocity points.